Mechanical Software

JEREMYHARMON

*** ***** *****, ***********, ** ***12

Ph: 479-***-**** *******@***.***

PROFESSIONAL SUMMARY:

Service-oriented system Administrator with 18+ year background in unix/linux server industry for a major Retailer. Core competencies include aix, linux, vmWare and team leading abilities as well as excellent communication and time management skills. Handles tasks with accuracy and efficiency. Team player with the drive to see the business and customer succeed. Fast learner if I need to know more about a subject I will need to be more proficient in. I've never started a job I didn't pick up what little I needed to rise through the ranks and be an integral part of the team. If that means starting out at the bottom, it's only more fuel for me to get to the top.

SKILLS:

SuSe Linux

Red Hat Linux

AIX

Korn Shell

Bash Shell

Powershell

Patching of above technologies

Installation of above technologies

Troubleshooting hardware and software opportunities

Team player

Service Now

Remedy

Scripting – writing and troubleshooting

Automation

Mechanical aptitude

EXPERIENCE:

UNIX TEAM LEAD/AUTOMATION DIRECTOR Aug 2000 Jun 2018 Ctg/IBM Bentonville, AR

Back up or modify applications and related data to provide for disaster recovery. Determine sources of web page or server problems, and take action to correct such problems.

Review or update web page content or links in a timely manner, using appropriate tools. Monitor systems for intrusions or denial of service attacks, and report security breaches to appropriate personnel.

Implement web site security measures, such as firewalls or message encryption. Administer internet/intranet infrastructure, including components such as web, file transfer protocol (FTP), news and mail servers.

Collaborate with development teams to discuss, analyze, or resolve usability issues. Test backup or recovery plans regularly and resolve any problems.

Monitor web developments through continuing education, reading, or participation in professional conferences, workshops, or groups.

Implement updates, upgrades, and patches in a timely manner to limit loss of service. Identify or document backup or recovery plans.

Collaborate with web developers to create and operate internal and external web sites, or to manage projects, such as e-marketing campaigns.

Install or configure web server software or hardware to ensure that directory structure is well-defined, logical, secure, and that files are named properly.

Gather, analyze, or document user feedback to locate or resolve sources of problems. Develop web site performance metrics.

Document installation or configuration procedures to allow maintenance and repetition. Identify or address interoperability requirements.

Track, compile, and analyze web site usage data.

Identify, standardize, and communicate levels of access and security.

Develop and implement marketing plans for home pages, including print advertising or advertisement rotation.

Test issues such as system integration, performance, and system security on a regular schedule or after any major program modifications.

Inform web site users of problems, problem resolutions or application changes and updates.

Recommend web site improvements, and develop budgets to support recommendations.

Document application and web site changes or change procedures.

Provide training or technical assistance in web site implementation or use.

Develop or implement procedures for ongoing web site revision.

Perform user testing or usage analyses to determine web sites' effectiveness or usability.

Evaluate or recommend server hardware or software.

Correct testing-identified problems, or recommend actions for their resolution.

Develop or document style guidelines for web site content.

Check and analyze operating system or application logfiles regularly to verify proper system performance.

Set up or maintain monitoring tools on web servers or web sites.

Develop testing routines and procedures.

Evaluate testing routines or procedures for adequacy, sufficiency, and effectiveness.

Test new software packages for use in web operations or other applications. Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.

Perform data backups and disaster recovery operations.

Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.

Plan, coordinate, and implement network security measures to protect data, software, and hardware.

Configure, monitor, and maintain email applications or virus protection software. Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.

Load computer tapes and disks, and install software and printer paper or forms. Design, configure, and test computer hardware, networking software and operating system software.

Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

Confer with network users about how to solve existing system problems. Perform routine network startup and shutdown procedures, and maintain control records.

Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies. Analyze equipment performance records to determine the need for repair or replacement.

Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.

Maintain an inventory of parts for emergency repairs.

Maintain logs related to network functions, as well as maintenance and repair records.

Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.

Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.

Train people in computer system use.

Coordinate with vendors and with company personnel to facilitate purchases.

ADVANCED SYSTEMS ENGINEER Aug 2000 Jun 2018

IBM/CTG Bentonville, AR

Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.

Create, maintain, and enter information into databases.

Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.

Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.

Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.

Complete forms in accordance with company procedures.

Maintain scheduling and event calendars.

Schedule and confirm appointments for clients, customers, or supervisors.

Make copies of correspondence or other printed material.

Locate and attach appropriate files to incoming correspondence requiring replies. Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.

Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.

Arrange conference, meeting, or travel reservations for office personnel.

Open, read, route, and distribute incoming mail or other materials and answer routine letters.

Provide services to customers, such as order placement or account information.

Conduct searches to find needed information, using such sources as the Internet. Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Establish work procedures or schedules and keep track of the daily work of clerical staff.

Develop or maintain internal or external company Web sites.

Manage projects or contribute to committee or team work.

Mail newsletters, promotional material, or other information.

Order and dispense supplies.

Learn to operate new office technologies as they are developed and implemented.

Supervise other clerical staff and provide training and orientation to new staff. Train and assist staff with computer usage.

Prepare conference or event materials, such as flyers or invitations.

Take dictation in shorthand or by machine and transcribe information.

MECHANIC Mar 1997 Sep 1999 The tire shop springdale arkansas springdale, AR

Interpret engineering sketches, specifications, or drawings.

Assist engineers to design, develop, test, or manufacture industrial machinery, consumer products, or other equipment.

Design specialized or customized equipment, machines, or structures.

Prepare specifications, designs, or sketches for machines, components, or systems related to the generation, transmission, or use of mechanical or fluid energy.

Provide technical support to other employees regarding mechanical design, fabrication, testing, or documentation.

Inspect and test mechanical equipment.

Conduct failure analyses, document results, and recommend corrective actions.

Assemble or disassemble complex mechanical systems.

Assist mechanical engineers in product testing through activities such as setting up instrumentation for automobile crash tests.

Test machines, components, materials, or products to determine characteristics such as performance, strength, or response to stress.

Prepare cost and materials estimates or project schedules.

Oversee, monitor, or inspect mechanical installations or construction projects.

Design molds, tools, dies, jigs, or fixtures for use in manufacturing processes.

Apply testing or monitoring apparatus to operating equipment.

Prepare layouts of machinery, tools, plants, or equipment.

Analyze or estimate production costs, such as labor, equipment, or plant space. Prepare equipment inspection schedules, reliability schedules, work plans, or other records.

Perform routine maintenance on equipment, such as leak detectors, glove boxes, or mechanical pumps.

EDUCATION:

High School Diploma : Basics with focus on vocational arts amechanichingnd May 1996 Springdale High School Springdale, AR

GPA 3 20.

Awarded UTI SCHOLARSHIP.

Graduated in top 20% of class.

FORD AAA TROUBLESHOOTING STATE CHAMPION 96, FORD AAA

TROUBLESHOOTING CONTESTANT AT NATIONAL IN WASHINGTON DC WHERER MY TEAMNATE AND I PLACED 17TH IN THE NATION.

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