Becky M. Hatch

*** ******** **** ******* ****, VA 23602 757-***-**** adbew7@r.postjobfree.com

Dear Hiring Manager:

I am writing to you today to apply for a position. I am currently seeking a new and stimulating opportunity to help further my professional development. My experience and organizational skills are surpassed only by my enthusiasm to effectively meet the challenges before me.

Furthermore, I am confident in my abilities to perform exceptionally in this role, and would love the opportunity to sit down and discuss in detail my training and experience in an interview. Please feel free to contact me 757-***-**** if you require additional information.

The enclosed résumé reflects a dynamic candidate eager to put my knowledge and passion to work. Additionally, the following personal characteristics would benefit any employer:

Strong belief in professional integrity

The ability to make decisions and solve problems

Readiness to embrace new ideas and challenges

Friendly, personable, and dependable

Strong work ethic

You will find me an excellent candidate.

In the meantime, thank you for your time and consideration.

Sincerely,

Becky M. Hatch

Enclosure: Résumé

Becky Marie Hatch

220 Citizen Lane, Newport News, VA 23602

Home Phone: 757-***-**** Mobile: 757-***-****

Email: adbew7@r.postjobfree.com

OBJECTIVE

I am seeking a highly rewarding career where I can use my experience and education to help an organization meet and surpass its goals.

WORK HISTORY

Jan. 2017 Housekeeper

To Christopher Newport University

Present 1 Avenue of the Arts

Newport News, VA 23606

Responsible for general cleaning of buildings, restrooms, and outdoor facilities.

Adheres to established procedures to provide a safe working environment including complying with OSHA, state/local, and federal regulations

Maintains a clean and orderly environment to project the safety and health of others

Properly cleans and maintains housekeeping equipment

Clean resident rooms, to include vacuuming, mopping, disinfecting, and sanitizing

Cleans assigned areas to CNU’s standards and requirements

Follows procedures for storage and disposal of trash and transport it to designated areas

Reports maintenance concerns via work order requests to appropriate personnel

Secures the facility, ensuring building is locked/unlocked as required

Other duties and tasks as assigned by manager

Sept. 2016 Housekeeper

To Commonwealth Assisted Living

Dec. 2016 236 Commons Way

Williamsburg, VA 23185

Responsible for maintaining a clean, safe and comfortable environment in all areas of the community, as directed by the Maintenance Director, and in accordance with current federal, state and local standards, guidelines and regulations governing the community.

Perform day-to-day housekeeping functions with established procedures as assigned

Clean floors, to include sweeping, dusting, damp/wet mopping

Clean carpets, to include vacuuming, shampooing, deodorizing, and disinfecting.

Clean resident rooms, to include vacuuming, mopping, disinfecting, and sanitizing

Report any needed repairs to maintenance personnel or Administrator.

Keep all housekeeping equipment, storage areas, housekeeping carts clean and uncluttered

Launder community linens as needed.

Inform Maintenance Director of all supply needs in a timely manner

Restock cleaning supplies

Feb. 2016 Home Service Professional/Team Member

To The Cleaning Authority

Sept. 2016 11836 Canon Blvd Suite 500

Newport News, VA 23606

Provide an exceptional cleaning experience to customers by properly cleaning, dusting, and vacuuming a variety of different surfaces. Effectively communicate with fellow team members and customers to create a customized cleaning plan that upholds Cleaning Authorities’ high standers and expectations. Organize and document daily route activities, perform quality inspections, and ensure customers’ homes are lock and properly secure upon leaving.

Maintain a high standard of safety and cleanliness

Communicate with team members and customers in a professional manner

Report any areas with problems or damage

Disinfect equipment and supplies

Scrub stains, mold, and mildew from surfaces

Vacuum hardwood floors and carpets

Mop, polish and wax floors

Wash baseboards, walls, and ceilings

Restock cleaning supplies

Oct 2012 Banquet Server/Hostess

To The Chamberlin Waterfront Senior Living

June 2016 2 Fenwick Road

Hampton, VA 23651 opportunity

Assemble, set-up, and sever catered events and parties as scheduled. Assist the cook in serving meals to tenants and guests and follow establish policies and procedures of assisted living. Provide meal service that meets the desire needs of the tenants, by allowing choice and options in their meal selection. Ensure that all arrangements meet the requested order and expectations of the tenants and guests. Create a positive experience for guest through professional interaction while serving them in an efficient manner

Maintain a high standard of safety and cleanliness

Report any areas with problems or damage equipment.

Adhere to banquet service policies

Arrange food and beverages on buffet tables

Inform guest of menus, daily specials, and promotions

Inspect banquet hall for cleanliness and safety

Ensure that dirty dishes and silverware are remove from tables promptly

Oct 2011 Catering Staff

To Langley Air Force Base Officers’ Club

Mar 2013 128 Benedict Ave

Hampton, VA 23665

Set- up facilities for events including tables, dishware, glassware, silverware, linens and other amenities as requested. Assist with food preparation, and possess knowledge of menu items for each function and be able to explain major ingredients and preparation methods. Maintain constant customer interaction to ensure accurate and timely delivery of all assigned catering needs and orders. Resolve guest complaint with the scope of authority, and refer escalated matters to supervisor. Keep workspace clean, organized and sanitized by properly storing and securing all catering equipment.

Provide superior customer service

Complete require food handling training

Respond quickly to request from guest, co-workers, an supervisors

Maintain clean tables and banquet areas

Follow-up to ensure guest needs are met and exceeded

Ensure all equipment is accounted for an in good condition

May 2006 Banquet Staff/ Bartender/Duty Manager

To Bay Breeze Community Center

Sept. 2011 490 Fenwick Rd

Fort Monroe, VA 23651

Serve food and beverages while providing excellent customer service to patrons as well maintaining cleanliness of tables and work station. Assist in organizing wedding receptions and banquets by setting up tables according to a party’s specific instructions. Serve as a responsible bartender by serving a variety of alcoholic drinks while recognizing intoxicated and unruly patrons. Opening the facility for high ranking military personnel for staff meetings, and answering any questions they may have about our services.

Greet patrons and familiarize them with food and beverage menu

Act as a point of contact between the patron, and bar and kitchen staff

Secure clean linen with appropriate silverware

Open facility for squadron Meetings

Lock and secure building after meetings

Feb 2003 Head TSR & Closer

To Universal Promotions

May 2006 Hampton, VA 23666

Contact businesses and individuals via telephone in order to promote and sell goods and services. Obtain contact details of potential customers from sources including telephone directories and purchased lists. Adjust scripted sales pitch to better meet the needs of each individual. Organize and maintain accurate documentation of all credit card information from subscribers.

Assist in closing sales

Follow-up with customers on initial interaction

Maintain a safe and clean working environment

Confirm orders place with field representatives

Process orders via telephone

Secure information through data base backups

EDUCATION

Jan 2013 Saint Leo University

To Saint Leo, Florida

Aug. 2015 BA in Psychology

Jan 2010 University of Phoenix

To Phoenix, Arizona

Mar. 2012 Associates in Psychology

Dec. 2006 Stratford Career Institute

To St. Albans, VT 05478

Dec. 2008 High School Diploma (Basic)

References:

Anneliese Penn

Dining Service Supervisor

Bay Breeze Community Center

17 Bland St.

Hampton, VA. 23669

757-***-****

adbew7@r.postjobfree.com

Phoebe Mitchell

Program Director for Modest Family Service

Virginia Home Based Counseling

Three Jacklyn Cir.

Hampton, VA. 23666

(757) 342- 5590

adbew7@r.postjobfree.com

Ebonee Jones

Catering Attendant

Chamberlin Senior Living

2 Fenwick Road

Hampton, VA 23651

757-***-****

adbew7@r.postjobfree.com

Lorraine Wenger

Team Member

Cleaning Authority

11836 Canon Blvd.

Newport News, VA 23606

757-***-****

adbew7@r.postjobfree.com

Contact this candidate