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Manager Customer Service

Location:
Accra, Greater Accra Region, Ghana
Posted:
January 23, 2020

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Resume:

CURRICULUM VITAE

EILEEN OWIREDU

adbepq@r.postjobfree.com

TEL: +233-*********

CAREER OBJECTIVES

To build a career in a growing organization where I can get the opportunity to prove my abilities by accepting challenges, contributing my ideas and efforts towards the fulfillment of organizational goals, and climbing the career ladder through continuous learning and improvement.

PERSONAL SKILLS

Results-oriented.

Quality-oriented

Knowledge of Excel Spreadsheets, Microsoft Word and Power Point.

Excellent communication skills.

WORK EXPERIENCE

Position: Accounts Officer

Corporate Figures Ltd. (Community4,Tema) April-2019 to Date

Prepare and process all invoices.

Management of office Petty Cash

Assist with completing month-end journals and bank reconciliations.

Updating of the various cash books.

Assist with quarterly stock-taking.

Assist with preparation of end- of- year financial statements.

Responsible for payroll duties for clients.

Supporting the External Audit process

Preparation of Statutory Accounts

Preparations of payables and receivables schedules.

Position: National Service

Tel Energy Limited (Head Office, East-Legon) September 2017-July 2018

Updating Account Receivables and Account Payables.

Making orders for fuel and assigning them to respective customers.

Invoicing of customers on the NPA (National Petroleum Authority) portal.

Writing cheques.

Preparation of payment vouchers.

Updating daily supply reports.

Validation of monthly supply reports.

Administrative duties & customer service.

Daily sales updates from Tel fueling stations.

Transporters’ Claims Reconciliation.

INTERNSHIPS

Position: Finance Department Intern

Tel Energy Limited (Head Office, East-Legon) June-August 2017

Updating daily supply reports.

Validation of monthly supply reports.

Writing of customer cheques.

Filing of documents.

Position: Finance Department Intern

Galaxy Oil, Ghana (Head Office, Community 6, Tema) June-August 2016.

Bank reconciliation

Front Desk management

Daily sales postings using the TAS Book Accounting Software.

Position: Finance and Operations Department Intern

DHL Express, (Gateway Branch, Kotoka International Airport, Accra) June-Aug 2015

Raising of invoices of all charges received using the IAS (Invoicing Accounting System).

Reconciling between all shipments held at the ware house and end of day charges.

Petty cash management

Receiving cash from walk-in clients.

Issuing of receipts to respective clients.

Preparing invoices for all credit facility extracts.

Sending daily reports and keeping records of all handling and storage charges taken.

CERTIFICATIONS

Certificate in Tally Accounting Software (ERP 9-Part 1)-2016

ONGOING COURSE

Data Science-John Hopkins University (Baltimore,USA)

EDUCATION

BSc Business Administration (Accounting Option), Second Class Honours (Upper Division) - Data Link University (2013- 2017)

West Africa Senior Secondary Education Certificate - St. Mary’s Senior High School (2009-2013)

AFFILIATION

Rotary International

LANGUAGES

Fluent in English

REFERENCES

Mr. Bernard Quainoo (Finance Manager, Corporate Figures Ltd) - 057*******.

Mr. Brentford Nattey (Finance and Operations Manager, Tel Energy Ltd) - 054*******

Dr. Charles Williams (Finance and Operations Manager, Galaxy Oil Ltd) - 024*******

Mr. Douglas Tetteh (Finance Manager, DHL Express – Ghana) - 026*******



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