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Administrative Assistant Customer Service

Location:
Allentown, NJ
Posted:
January 23, 2020

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Resume:

Pinky Patel

Address ● Allentown, NJ *****973-***-**** ● adbelh@r.postjobfree.com ● Include LinkedIn

ACADEMIC AND PROFESSIONAL PROFILE

To obtain a position with a progressive company that will allow me to utilize my clinical, technical and customer service skills to build a professional background with the knowledge and training received to expand provide growth opportunities in the future.

HIGHLIGHTS

Excellent Multi-Tasker

Excellent Time Management Skills and Prioritize Work

Problem Solving

Persuasive Communication Skills

Procedural and Documentation Skills

Strategic Planning, and Organization

Attention to details

Dependability

Team Leadership

PROFESSIONAL EXPERIENCE

Clinical and Secretary Department Management Princeton Dermatology Associates Princeton, NJ Sept 2006-Present

Center for Advanced Reproductive Edison, NJ Feb 2005-Sept 2006 Medicine & Fertility.

Knowledge of electronic medical record and practice management systems coordinate staff and ensure day-to-day operations.

Prepare agendas, handouts, packages and gathers appropriate information for speaking engagements, conferences, trainings, exercises and meetings. Assembles statistical materials required for reports, memorandums and speeches

Proficiency in EMR Software, Advance MD Software, MS Office (MS Excel and MS PowerPoint)

Manage workflow by assigning tasks to other administrative employees daily, ensuring that deadlines are met and work is completed correctly.

Implement and monitor programs as directed by management, and see the programs through to completion.

Recommends changes to policies and establishes procedures that affect immediate organization(s)

Develop status report, cost estimates, and resources plans.

Implement and maintain development best practices. Make vital decisions and drive decision-making across projects.

Coordinate a collection of information pertaining to time-keeping and office coverage, track approvals and denials and keep a daily record of direct reports personal, sick, vacation and administrative leave time.

Works with clinical end users to analyze and document current state processes, identifying opportunities for improvement and mapping future state process flows while ensuring outcomes are measurable and met.

Manage labor costs, personnel productivity, inventory levels, data accuracy and stocking strategies.

Measure and report on the effectiveness of departmental activities and operations.

Maintaining safe, secure, and healthy work environment by following, and enforcing standards and procedures; complying with legal regulations.

Administrative Assistant

Scott Chae, M.D. Edison, NJ Oct 2002-Nov 2004

Middlesex Medical Associates South Plainfield, NJ March 1999-Oct 2002

Apply coding, billing, records management, transcription and scheduling skills to administrative health care industry standards.

Perform diverse administrative responsibilities including the management and processing of information and the organization and design of communication procedures

Prepare agendas, prepare attendance sheets, take meeting minutes, prepare handouts, packages and gathers appropriate information for speaking engagements, conferences, trainings, exercises and meetings.

EDUCATION

Thomas Edison State University Trenton, NJ Jan 2017- Jun 2018

Bachelor of Science in Applied Science and Technology degree (BSAST)

Mercer County College West Windsor, NJ Sept 2006- May 2010

Associate Degree Applied in Health and Science (AAS)

PROFESSIONAL CERTIFICATIONS

CPR, EKG, CMA.

Languages: Fluent in English, Hindi, and Gujarati

References: Available immediately upon request



Contact this candidate