Customer Service Quality

VAIBHAV TANAJI MOLAWADE

Room No. **, Sion Naik Nagar,

Behind Hanuman Temple,

L.B.S. Road, Sion, Mumbai - 400022

Mobile No: +91-966*******

Email: - *****************@*****.***

Objective

·To learn and grow professionally with the organization, working in a dynamic and challenging environment.

·To remain in the leaning mode at all times in accordance with the latest trends in industry.

Qualification

Qualification

University

Year

Diploma

Kohinoor University

2013-2014

H. S. C.

Maharashtra Board

2012-2013

S. S. C

Maharashtra Board

2010-2011

Experience

lCurrently working with Vikhroli Social (Impresario Hospitality) as a Sr. Captain.

lWorked with Han Dynastay as a Sr. Captain for 1 year.

lWorked with The Chessecake Factory (UAE) as a Waiter for 2 years.

lWorked with Travels Food Services as a GSA (Guest Service Associate) for 2 years.

lWorked with Sai Palace Hote as a Captain for 6 months.

lWorked with Sodexo Pvt. Ltd Company as a Steward for 1 year.

Computer Proficiency

·Basic Knowledge of Computer.

·MSCIT

·Tally ERP 9

·Web Designing

Career Summary

·Two year experience in Hospitality Service

·Professionally Qualified

·Efficient to interact with guest and people at all levels

·High productivity with desire to excel

Strength

·Good interpersonal and team work

·Strong organizational, coordinating and follow up

·Adoptable to all kind of working environment

·Able to work at shift timings and quality pressure

·High conscious about hygiene and safe work habits

Job Responsibilities

·To analyze guest comments and ensure that the negative factors in food

·Quality and services are removed without causing further damage.

·Responsible for maintaining cost control in the department without compromising on the quality

Passport Details

·Passport No. : N 2372848

·Date of Issue : 18/08/2015

·Date of Expiry : 17/08/2025

·Place of Issue : Mumbai

Personal Profile

·Date of Birth – 1st January 1995

·Marital Status – Single

·Hobbies – Playing Cricket and Listening Music

·Language Known –English, Hindi and Marathi

·Nationality - Indian

Date

VAIBHAV MOLAWADE

12th April 1996

Single

Listening music, Drawing etc

Marathi, English and Hindi

Date:

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