Employee Relations Management

ASSEM STRATEGIC HR ABOU MANAGEMENT+ ALI HR

OPERATIONS + GOVERNMENT

RELATIONS + EMIRATIZATION

Mobile:

+97150.3318898

Email:

*****.*******@*******.***

PERSONAL

INFORMATION

Date of Birth: 26th November

1977

Nationality: Palestine

Marital Status: Married

Languages: English, Arabic

KEY SKILLS

Strategic:

Strategic HR Management

Government Relations

Emiratization Management

Employee Relations &

Engagement

Performance Management

HR Automation

Operational:

HR Operations Management

Legal Advisory

Policies & Procedures

Grievance Management

Compensation & Benefits

Management

Team Management

EDUCATION

University of Atlanta, USA

Bachelor of Science Business

Administration

CERTIFICATIONS

SHRM, USA

Certificate of Achievement

CIPD, UK

Level 3 Certificate in Human

Resources Practice (May 2014)

EXECUTIVE SYNOPSIS

An HR professional with 17+ years of core experience in strategic and operational human resource management with specific focus on Emiratization, HR operations, government relations, compensation and benefits management, performance management, employee life cycle management and risk management initiatives in the banking sector. Seeking placement within a strategic HR management position to utilize accrued strategic HR acumen, toward achieving organizational objectives. WORK EXPERIENCE

Head of HCM Operations July 2018 Present

United Arab Bank (UAB), Sharjah, UAE

Formed in 1975 as a joint venture between diverse UAE investors and the French international financial conglomerate, Société Générale (SG), the bank has 11 branches throughout the UAE, and offers its clients tailor made financial services in both corporate and retail banking.

Achievements:

Redesigned and improved HR processes in order to ensure customer satisfaction.

Successfully implemented and monitored the annual and medium term operational plans, programs and projects. Met all assigned objectives on deadlines.

Increased the effectiveness and efficiency of support services through improvements to each function.

Directed and supervised the Pension Scheme for UAE Nationals and GCC Staff.

Spearheaded and drove the automation of HR Operations Functions.

Instituted a program of self testing and identification of potential financial, people, or legal risk and trained personnel on how to mitigate the same.

Represented HR in several matters within and outside the bank. Key Responsibilities:

Overseeing a triple mandate spread across operations, payroll and government relations.

Functioning as a strategic business advisor to the executive/senior management of each business unit or specialty group regarding key organizational and management issues.

Supervising overall HR activities to ensure proper and equitable application of HR Policies and Procedures.

Managing end to end payroll, compensation and benefits, expense management, verification of GL and bank accounts, credit and facility applications and staff liability administration functions.

Leading the government relations team for the day to day processing of all transactions relating to visas, permits, licenses and registration while liaising with various government departments and agencies

Ensuring all HR ORM deliverables and monthly reports are delivered on time, such reports BRCC and RCSA.

Posting the monthly HR KRI in the system and effectively handling the closure of all HR incidents in the system.

Head of HR Operations and Recruitment – Kawader July 2006 July 2018 Abu Dhabi Islamic Bank, Abu Dhabi, UAE

Formed in 1997 in Abu Dhabi, the bank is a major Islamic bank, offering a number of Shari'a compliant banking solutions. Key Appointments:

Acted a major contact point with Organization Excellence team to ensure smooth hiring process as per the existing process and procedures.

Authorized Signatory to issue employment offers, contracts and activation in payroll system.

Authorized signatory for Kawader for employee letters and certificates of Transfers / Change Titles/ Warnings / Experience Letters / Letters to MOL etc.

Acted as contact person between HR Units and Operational Risk department to update all KRIs.

Authorized Signatory for KAWADER staff financial facilities i.e. Murabaha,Taduwul,Cover card,Cheque book etc in line with our policies and variation of staff or customer rate based on individual contracts.

Authorized Signatory to request visa issuance and cancellation for joining and leaving staff

Authorized person to advise government relations —ADIB to report employees absconding or ban etc. where applicable.

Advisory in decision making for any legal immigration case for Kawader employees where applicable.

Member of Major HR Projects at the corporate level. Key Responsibilities:

Worked with business groups to help and achieve business objectives, in partnership with departmental leadership teams and collaborate with line managers and central HR to identify areas where HR can add value and ensure effective solutions.

Setup Emiratization strategies and plans by coordinating and aligning both business and central HR. Ensured the right allocation, development and retention of Emiratis in the Business Groups.

Supported the CEO of Kawader in providing efficient and quality services to internal and external customers, in compliance with the core values and standards espoused by the bank.

Managed the hiring and Separation of staff in addition to entire elements of the employee lifecycle from onboarding to final settlement and ensured all activities were in line with operational and regulatory procedures.

Oversaw contractual formalities, legal aspects of employment engagements, supervised compensation and benefits, insurance, leave administration and end of service calculations for resigned and terminated staff.

Ensured that current and future HR needs are identified and contributed towards in policy preparation

Handled the approval of daily/monthly employee payments in line with policies and entitlements in addition to timely review of the monthly quarterly and year end close reports. Previous Professional Experience:

Office Administrator, Abu Dhabi National Oil Company (ADNOC), Abu Dhabi, UAE June 2001 July 2006 PROFESSIONAL TRAINING ATTENDED

Apr 2019: Managing Multiple Tasks, Priorities and Deadlines.

Nov 2017: Certified Operational Risk Professional – International Academy of Business and Finance Management.

Nov 2016: UAE Employment Law for HR Leaders.

Jan 2016: CMI Level 3 Diploma in Coaching and Mentoring (QCF).

Nov 2015: ADIB Coach 4.

Oct 2013: An Introduction to Operational Risk and its Practical Implementation.

Dec 2011: How to Lead your team to Success.

Nov 2011: Effective Leadership Skills.

Nov 2009: The Art of Human Resources Management.

Dec 2007: Basics of Human Resources Management.

REFERENCES ARE AVAILABLE UPON REQUEST

Contact this candidate