Human Resources Manager

Edward G. Moran

Creating empowered and engaged employee cultures aligned with organizational mission, values, and goals.

Longwood, FL • 407-***-**** • adbdqf@r.postjobfree.com • www.Linkedin.com/in/ed-moran-8782592

SENIOR HUMAN RESOURCES EXECUTIVE

Versatile and accomplished Human Resources Executive with extensive experience developing and executing dynamic strategies for maximizing human capital capabilities, aligned with organizational missions, cultures, and objectives, in large global organizations. Transformational, business-savvy leader backed by a solid record of driving strong positive outcomes in both high-growth and troubled business environments. Highly skilled at solving complex business problems and navigating/managing through large-scale organizational changes, including mergers, acquisitions, restructurings, offshoring and downsizings. Demonstrates exceptional ability to establish and foster productive relationships and partnerships across all organizational levels. Recognized for leadership excellence and ability to make tough decisions.

Selected Career Highlights and Accomplishments

Employee Retention and Engagement: Reduced annual attrition 20% during a tumultuous period through implementation of multiple programs for recognizing, rewarding, and engaging employees.

M&A Transition and Integration: Instrumental in orchestrating the transition and integration of multiple external companies from mergers and acquisitions that facilitated the expansion of Ocwen Financial from 1,800 to 14,500 employees over tenure.

Global Learning and Development: Designed Global Learning Organization, including interventions, to expand employee capabilities and support expedited talent development and achievement of strategic business goals.

Corporate Communications: Improved internal communications through introduction of a corporate Intranet with regular features that drew over 19,000 visits and 18,800 unique visitors monthly.

Signature Strengths that Build Strong and Engaged Employee Cultures

Large Global Team Leadership (up to 200)

Organizational Restructuring and Downsizing

Leadership and Management Development

M&A Transition and Integration Support

Executive Assessment and Succession Planning

Diversity and Inclusion Planning

Talent Acquisition, Management and Retention

Program Planning, Design and Launch

Employee Engagement and Communications

Global Learning and Development

Human Capital and Workforce Planning

Operational Audits and Due Diligence Support

Multichannel Communications

HRIS Implementation

History of Transforming Complex Business Challenges into Growth Solutions

OCWEN FINANCIAL CORPORATION, West Palm Beach, FL 2006 – Present

Provider of servicing and origination processing solutions to the loan industry, with multiple locations in the US and abroad, including India and the Philippines.

HUMAN RESOURCES CONSULTANT (2019 – Present)

SENIOR VICE PRESIDENT, HUMAN RESOURCES (2014 – 2019)

Recently retained as Consultant after a major organizational downsizing and closure of 11 offices. Prior to this, provided strategic leadership for all HR operations, affecting over 9,000 employees globally. Designed and implemented programs, policies, and procedures to support the company’s ongoing growth and transformation. Managed Human Resources Information Systems (HRIS), Learning Management System (LMS), and intranet, as well as administration of global facilities. Oversaw $12M budget, eight direct reports, and more than 200 indirect reports.

Increased diversity of senior leadership by 20% in two years as part of diversity inclusion initiative, which included a three-year roadmap and new program dashboard to provide management transparency.

Introduced multiple employee engagement programs, including an Employee Awards Program that recognized 98% of employees and Sales Excellence Training that reached +90% of employees.

Improved global employee engagement scores by 8% and increased overall survey participation to 97%.

Reduced annual turnover by 20% during a tumultuous period.

VICE PRESIDENT, HUMAN RESOURCES (2010 – 2014)

Provided HR business partner support to global leadership for maximizing the capabilities and performance of all employees. This included the areas of talent management, training and development, compensation, and benefits. In addition, played key role in facilitating the post-acquisition transition of multiple external acquisitions, as the company expanded from 1,800 to 14,500 employees.

Spearheaded HR integration during the acquisition process, which included conducting operational audits to support operational due diligence, identify and close performance gaps, examine compensation, and ensure compliance with labor laws.

Established multiple channels of open communication to ensure a smooth transition of employees.

DIRECTOR, HUMAN RESOURCES (2007 – 2010)

SENIOR MANAGER, LEARNING AND DEVELOPMENT (2006 – 2007)

Provided HR business partner support to global leadership for maximizing the capabilities and performance of all employees. This included the areas of talent management, training and development, compensation, and benefits. In addition, played key role in facilitating the post-acquisition transition of multiple external acquisitions, as the company expanded from 1,800 to 14,500 employees.

LUCENT TECHNOLOGIES, Orlando, FL 1996 – 2006

American multinational telecommunications company, formed through the divestiture of AT&T technologies from AT&T Corp, which has since merged with Alcatel SA to form Alcatel-Lucent later acquired by Nokia.

DIRECTOR, GLOBAL TRAINING AND DOCUMENTATION OPERATIONS (2003 – 2006)

SENIOR MANAGER, CUSTOMER TRAINING (1996 – 2003)

Managed Business and Learning operations that provided product and service training, documentation, and online support for more than 170 training professionals servicing 55,000 users in more than 21 countries. Shared P&L accountability for a $70M organization, including external sales of $30M. Allocated and controlled a $13M annual budget.

Provided strategic and creative direction to the learning infrastructure; developed content and approaches across multiple platforms, both digitally and in person.

EARLIER EXPERIENCE SUMMARY: Progressed through multiple positions of increased responsibility and scope in financial services with AT&T Bell Laboratories.

Education

BS, Business Administration – Widener University

Available for Relocation

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