Amy Helmreich
Saginaw, MI *****
adbdps@r.postjobfree.com
Professional Profile
Dedicated Medical Office Administrator seeking opportunity to utilize education, skills and medical experience. Hard working with the ability to excel in a fast-pace environment. Bringing clinical experience to strong administration skills.
Skills/Abilities/Qualifications
EKG administration
Strong computer skills
Microsoft applications
Venipuncture
Phlebotomy
Electronic health records
Vital signs
Dosage calculation
Administration of medications
Immunizations and injections
Patient scheduling
CLIA waived testing
Urinalysis
Spirometry and Pulmonary Function Test
Pediatric Vital assessment and growth charting
Exam room set up
Patient instruction/exam preparation
Certifications
CPR/BLS, American Heart Association Issued 10/2018
Clinical Medical Assistant, National Issued 1/2019
Education
Medical Assistant, Career Quest Learning Centers, Bay City, MI Graduated April 2019
Medical Office Administration, Career Quest Learning Center, Bay City, MI Graduating November 2019
Work Experience
Office Administrator, USW Local 9899 3-2014-6/2018
Answered telephones and gave information to callers, took messages, or transferred calls
Completed forms in accordance with company procedures.
Conducted searches to find needed information, using sources as the Internet.
Created, maintained, and entered information into databases.
Developed or maintained internal or external company Web sites.
Learned to operate new office technologies as they were developed and implemented.
Located and attached appropriate files to incoming correspondence requiring replies.
Maintained scheduling.
Medical Assistant, Great Lakes David R. Gamez 10/2018-1/2019
Cleaned and sterilized instruments and disposed of contaminated supplies.
Collected blood, tissue, or other laboratory specimens, logged the specimens, and prepared them for testing.
Greeted and logged in patients arriving at office or clinic.
Gave injections.
Interviewed patients to obtain medical information and measured their vital signs, weight, and height.
Inventoried and ordered medical, lab, or office supplies or equipment.
Operated electrocardiogram (EKG), or other equipment to administer routine diagnostic tests.
Performed general office duties, such as answering telephones, or completing insurance forms.
Customer Service Rep, Speedway 3/2001-5/2008
Checked to ensure that appropriate changes were made to resolve customers' problems.
Compared disputed merchandise with original requisitions and information from invoices and prepared invoices for returned goods.
Completed contract forms, prepared change of address records, or issued service discontinuance orders, using computers.
Conferred with customers by telephone or in person to provide information about products or services, took or entered orders, canceled accounts, or obtained details of complaints.
Determined charges for services requested, collected deposits or payments, or arranged for billing.
Kept records of customer interactions or transactions, recorded details of inquiries, complaints, or comments, as well as actions taken.