LYNNETTE B. RENALDO

Woodstock, GA ***** 404-***-**** adbdnm@r.postjobfree.com

Dynamic Senior Executive Administrator with 20+ years of progressive experience enhancing executive productivity and improving business operations. Exceed expectations for maximizing group performance and overseeing efficient calendars. Strongly committed to service excellence, client satisfaction, and team collaboration.

SKILLS & SOFTWARE COMPETENCIES

Process Improvement Meeting & Event Planning Complex Calendaring Vendor Management

Budget, Expense & Procurement Management Customer Support Project Management

Tech Savvy Microsoft Office Suite Concur SharePoint SAP MS Project Google Docs PROFESSIONAL EXPERIENCE

1/2019 - 12/2019

9/2016 -10/2018

9/2013 - 9/2016

Contractor Services

• Executive Assistant to Chief Executive Officer and Director of HR, Riskonnect, Inc.

(9/2019-12/2019) – Developed the project plan for office renovation and seating plan reorganization.

• Executive Assistant to Director, Guidehouse, LLP (4/2019-9/2019) – Created and managed knowledge base in SharePoint.

• Project Coordinator, Ernst & Young (1/2019-2/2019) – Tracked all hours and expenses to keep projects on task and within budgetary parameters. Global IT Support Specialist

Verint Systems, Inc., Alpharetta, GA

• Coordinated logistics, catering, agendas and travel arrangements for meeting and event planning for the IT executive leadership team.

• Designed and implemented global process in ServiceNow to track purchasing requisitions and receipt of products and services. Achieved timely payment of vendor invoices and accurate budget allocations. Purchases totaled over $3.2M, during the first year.

Executive Assistant to Chief Information Officer/Project Coordinator Verint Systems, Inc., Alpharetta, GA

• Gatekeeper for the Office of the Chief Information Officer. IT liaison, providing bridge for smooth communication between the CIO, the executive leadership team and stakeholders.

• Scheduled and managed demanding Outlook calendars to prioritize, resolve schedule conflicts, and handle scheduling challenges arising from urgent requests.

• Responded to emails and other correspondence to facilitate communication and enhance business processes. Updated executives on changing business needs by thoroughly documenting internal and client meetings.

• Managed onboarding, organization charts and seating plan. Ensured that new hire equipment, tools and software were issued on time. Created IT Operations Guide with FAQ's for new hires.

• Coordinated and executed all elements of events including logistics, budgets, venue selection, activity planning, transportation and entertainment. Facilitated team building and volunteer events, quarterly Global All-Hands Town Halls, monthly “IT Breaks to Educate”, leadership workshops and conferences.

• Orchestrated successful meetings and conferences, including associated travel for all speakers and attendees. Prepared meeting agendas and briefing papers.

• Created and maintained IT SharePoint site to enhance global collaboration. Provided leadership to build cross-functional alliances to enhance team 8/2011 – 9/2013

7/2010 – 9/2011

2/2004 – 5/2010

9/2000 - 4/2003

EDUCATION

8/1980 – 5/1993

• Orchestrated successful meetings and conferences, including travel for all speakers and attendees. Prepared meeting agendas and briefing papers.

• Developed module to maintain vendor contracts in central depository. Expiration awareness reduced costs related to unnecessary renewals.

• Distributed surveys to obtain feedback on events, evaluate new global processes and to nominate peers for award ceremonies.

Executive Assistant to VP of Product Development

Verint Systems, Inc., Alpharetta, GA

• Coordinated activities for assigned special projects, including establishing timelines, action steps and status updates. Followed-up to ensure timely execution to meet established deadlines.

• Coordinated travel, including hotel and transportation, as well as managed expense reports.

• Led process documentation initiatives to create Engineering Department Procedures Guide.

• Kept digitized records organized for easy updating and retrieval by authorized team members.

Executive Assistant to Chief Executive Officer and VP, Human Resources Medtech College, Atlanta, GA

• Managed the Office of the Chief Executive Officer. Supported six executive's and provided day-to-day operations support.

• Coordinated Board of Director meetings, conferences, and workshops. Prepared monthly Board summaries, briefing materials and presentations.

• Organized the on-boarding and recruitment process, planned and prepared interview agendas, coordinated executive's calendars for interviews. Arranged travel logistics and video conferences.

• Developed automated distribution system to manage school products and supplies.

Executive Assistant to Chief Executive Officer/Office Manager MedVance Institute, West Palm Beach, FL

• Caretaker of the Executive suite. Supported four executives.

• Managed vendor relationships, coordinated office operations, tracked office expenses and handled A/P & A/R.

• Benefits administrator, responsible for the medical benefits aspect of the company’s employee benefit plan. Provided support, as carrier liaison, to include the open enrollment process, plan management, invoice reconciliation.

• Maintained student rosters, course scheduling and school catalogs. Office Administrator

Alltel Communications Supplies, Inc., Norcross, GA

• Guided the start-up Company by managing a full spectrum of office operation, system and process implementation and administrative support.

• Planned office space lay-out, purchased office furnishings, equipment, computers and software. Created Employee Policies & Procedures Manual, recruited employees, administered benefit plan and maintained employment records. Fordham University, New York, NY

Continuing Education

• Professional development courses completed in Business Operations Management.

• Courses completed in ServiceNow and Project Management.

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