TECHNOLOGIES

Oracle EBS Financial Rel **, Rel**, SQL/PLSQL, Microsoft Navision financials, Tecsys Elite 8.3, MicroSoft CRM, Microsoft SQL Server, MS-SQL, Microsoft Analysis Services, Unix, VMS. Windows OS, Excel, Word, MS Projects, Access, Microsoft Office, Visio, PowerPoint; Visual Basic, AccuProcess, Sharepoint, ITSM

BUSINESS PROCESS TOOLS

PMP Waterfall, Iterative Waterfall, Agile User Stories, Scrum processes

WORK EXPERIENCE

Henry Schein - Melville, NY

Consultant/Sr. Technical Business Analyst (07/2019 – 01/2020)

Provide requirements gathering/project management for Medical/Dental eCommerce projects.

Create documentation for large client eCommerce initiatives

Project manage eCommerce shipping confirmation email implementation.

Orthotics Holdings Inc (OHI) - HAUPPAUGE, NY

Consultant/Sr Business Analyst (12/2018 – 06/19)

Provide technical assistance for Salesforce implementation, 3PL interface designs.

Northwell - MELVILLE, NY

Consultant/Business Analyst (12/2018 - 03/2019)

Provide administrative assistance for Support of digital end user.

Create documentation for processing helpdesk tickets, operational support of scrum activities.

Orthotics Holdings Inc (OHI) - HAUPPAUGE, NY

Sr Technical Business Analyst (12/2016 – 12/18)

Administrative and Technical support for all business applications within the OHI portfolio.

Provide Technical and PM support for Elite sales and distribution systems, B2B website, Microsoft CRM

Administrative needs for the IT department, report to leadership on applications portfolio.

CONSULTANT/SR. TECHNICAL BUSINESS ANALYST (7/2016 – 12/12016

Technical ERP Analyst supporting new implementation of Elite System for financial, fulfillment and sales system.

Provide Technical and PM support for implementation of ERP system

Implementation, testing and production support of Apex business unit in the areas of Finance, Sales, Warehousing. EDI, Fax/OCR processing.

Create operational manuals, document process and procedures regarding 3PL warehouse processing for shipping and returns, EDI processing, Fax Integration Software and system administration of Elite.

ALLSCRIPTS/Northwell (formerly NSLIJ) - MELVILLE, NY

CONSULTANT/SR. TECHNICAL BUSINESS ANALYST (7/2015 – 6/2016)

Technical Analyst supporting discovery and documentation of batch processes,

Discover and document the purpose and design of 150+ interfaces/file transfers running on a VMS server.

Interface with stakeholders, business units and vendor to determine requirements for continuation or retirement of each interface.

Provide status reporting to management and assist in determining project timelines.

CABLEVISION - BETHPAGE, NY

CONSULTANT/SR. TECHNICAL BUSINESS ANALYST (6/2013 – 6/2015)

Business Analyst supporting customer service & product development

Functional specifications, Scrum Processes, 450+ Epics/User stores for the sprint development cycles of new Optimum products including new offers, customer website design, mobile apps and broadband development.

Sheppard product development from functional specifications through QA, UAT to operational readiness.

Provide guidance for post-production support and troubleshooting.

CALICO COTTAGE - AMITYVILLE, NY

CONSULTANT/SR. BUSINESS ANALYST (3/2013 – 6/2013)

Business Analyst supporting implementation of Microsoft Navision financials modules.

Created business flow and requirements documentation, analysis of current processes and gap analysis of current state to future state.

Presented fixed asset implementation kickoff to business uses.

Set tasks and objectives for the group.

Created Use Case documentation, Traceability Matrix, Test Cases, Test plans, & test Summary.

APEX SYSTEMS - HAUPPAUGE, NY

CONSULTANT/SR. BUSINESS ANALYST/PROJECT MANAGER (10/2012 – 11/2012)

Business Analyst and Project Manager for web development of a new healthcare system utilizing Agile/Scrum.

Complemented development team on website and mobile app design, business & system functional requirements, aligning all aspects with business process.

Knowledge of HIPPA compliancy regulations around PHI.

Exposure to HL7 interfaces and Dicom records.

BROADRIDGE - EDGEWOOD, NY

CONSULTANT/SR. BUSINESS ANALYST (06/2011 – 06/2012)

Functional support for the finance department providing interviewing, business process modeling, requirements, user interface requirements and design flows for new system.

Interface with the IT department in support of the SDLC for implementation of new products into the Oracle eBusiness Suite Order Management and Accounts Receivable module.

Supported UAT cycle for new product integration with Oracle Order management.

Created documentation for user training and work guidelines.

Provide application development support for Access database providing backup information for invoice details.

MADISON SQUARE GARDEN – NEW YORK, NY

CONSULTANT/SR. BUSINESS ANALYST (11/2010 – 02/2011)

Functional support for the Oracle eBusiness Suite (GL, AP, FA, AR)

Provide business requirements and system requirements documentation.

Unit testing for application patches and custom code requests.

Work with inter-departmental users on maintaining and enhancing functionality.

OSI PHARMACEUTICALS - MELVILLE, NY

SR. BUSINESS ANALYST & TECHNICAL SUPPORT (02/2005 – 05/2010)

Supporting the Oracle eBusiness Suite (GL, AP, AR, FA, PA, PO, RCV), SAP BPM Budgeting / Forecasting system (OutlookSoft), Pattsy Legal Docketing system, Readsoft Invoice IT system. Project participation with iRequisitions, iExpense, OTL, Inventory. Provided technical improvements utilizing SQL/PLSQL with Oracle eBS extensions.

Business and technical support for business user community for both the US and UK. Working with global users to identify business requirements and processes including interpretation and analysis documentation.

Troubleshoot issues ranging from data anomalies & application failures to process re-engineering.

Design and develop custom interfaces between systems.

Maintain SOX technology compliancy and 21CFR Part 11 validation (FDA).

CENDANT CORPORATION - GARDEN CITY, NY

CONSULTANT/BUSINESS ANALYST/DATA ARCHIVING STRATEGIST/EDW REPORTS (08/2003 – 9/2004)

Data Warehouse Reports – Sales and Marketing Data Warehouse

Created Brio (SQR) reports for the vehicle sales and marketing data warehouse, published on the BRIO portal. Supported rollout to customers.

Data Archiving

Developed and managed data retirement and shutdown strategies for 200+ application modules, interfacing with various business units in Finance, Fleet, and Reservation/Rental.

FOREST LABORATORIES, INC. - FARMINGDALE, NY

PROJECT MANAGER (11/2002 –4/2003)

Developed user requirements, technical requirements, and user interface systems design for custom pharmaceutical laboratory application.

Experience with 21 CFR Part 11 guidelines.

CABLEVISION - BETHPAGE, NY

LEAD ANALYST/PROGRAMMER (11/1999 – 9/2002)

Managed project team of up to 15 people (functional, technical and consultants) in various responsibilities from project initiation to deployment.

Provided technical expertise to team member for development of application customizations.

Report status to upper management; assign tasks managed full project lifecycle for multi-million dollar projects.

Enterprise Resource Planning

Provided a diverse set of web applications, which extended corporate information interfaces and employee self-service. Provided system requirements, project plan, and development of web applications for employee review tracking which decreased the review cycle from an average of 3 months to less than 30 days.

Peoplesoft 7.5 and 8.1 Implementation

Full lifecycle implementation of PeopleSoft, which provided the first electronic Human Resources System.

Utilized business, HR, and system requirements to develop detailed UI application for PeopleSoft HR self-service web environment.

Enterprise Data Warehousing

CSC Holdings maintained over 50+ transactional systems without a customer/product data warehouse.

Provided unified metrics across business units for customer/product information.

Analyzed customer contact (name and address) for cleansing and alignment across platforms.

Developed PL/SQL code to load source data into the Operational Data Store.

CABLEVISION

SR. ANALYST/PROGRAMMER (9/1995 – 11/1999)

Oracle Financial Systems implementation was a 50+ million dollar project lasting 36 months, which replaced the existing financial systems and re-engineered the business processes for all business units. Embedded within the finance and purchasing departments, provided functional requirements for all customizations, best practices processing documentation and technical assistance to all phases of implementation.

ORACLE FINANCIAL APPLICATIONS NCA 10.7 AND 10SC GL, AP, PA, FA, PO, INV, OE, AR, CM

Managed 3 teams (15 people) for NCA upgrade, customizations and QA performance testing.

Full development lifecycle for all customizations.

Software: Oracle: 7x, 8I, 9i, PL/SQL, Forms, Reports Oracle Financials, PeopleSoft: 7.5, 8.1, Tools, SQR, Web Client, Enterprise Integration, Data Warehouse: Informatica 5.1.

SOFTWARE EXPRESSIONS - ISLANDIA, NY

PROGRAMMER (4/1990 – 9/1995)

Responsibilities include developing and maintaining custom software solutions for a variety of businesses including manufacturing, distribution, sales analysis, financial statements, and inventory analysis. AS400, RPG, EDI, GL, AP, Sales, Distribution.

PRIMARK SYSTEMS - GREAT NECK, NY

PROGRAMMER (1989 – 1990)

Responsibilities include updating, maintaining and developing various software solutions for the textile/apparel industries. AS400, RPG, Order Entry, Inventory, Sales, Distribution

AIMS INC. - SYOSSET, NY

HEALTHCARE IMPLEMENTATION SPECIALIST (1982 – 1989)

Development of established healthcare packages.

Applications: AP, AR, GL, Inventory Management, Payroll, Nursing Home and Home Health.

EDUCATION

Masters of Science Computer Science, Hofstra University, Hempstead, NY

Bachelors of Science, Computer Science and Applied Mathematics, SUNY at Albany, Albany, NY

PROFESSIONAL TRAINING

Oracle Education: Pl/Sql, forms, report, database triggers/procedures, Oracle Financial Applications

PeopleSoft 7.5 Tools Foundation, Accelerated PeopleCode and SQR, EPM Bootcamp 8.3

Informatica 5.1 ETL Tools

Microsoft SQL 2005

Microsoft Projects

PMP Project Management (6 hours)

Oracle eBusiness Financial Applications Rel12

Agile Project Management (Stony Brook University Corporate Education)

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