Manager Sales

Troy Raco

814-***-**** adbdm4@r.postjobfree.com

RESULTS ORIENTED OPERATIONS LEADER

Warehouse Distribution Transportation Strategic Planning Sales

Team Building & Development

Turnaround Experience

Customer Service

Multi-Site Management

Account Management

Budgeting & Cost Containment

Continuous Improvement

P&L Management

DOT Compliance

Transportation Network Optimization

PROFESSIONAL EXPERIENCE

SDS-RX 2018-PRESENT

Regional Operations Manager – NY/NJ

Report to the Chief Operations Officer while overseeing 17 salaried direct reports, 40 indirect reports, and 300 drivers across 13 facilities. Manage P&L of $15MM/year.

● Major KPI’s include: P&L, sales, on-time percentages, and customer satisfaction

● Increased location profitability 5% by streamlining routes

● Increased efficiencies through continual recruiting and building bench in the region

● Raised stat delivery compliance 25% through effective routing metric LOWES 2017-2018

Reported to the Store Manager while overseeing 15 salaried direct reports and 80 indirect reports across 13 facilities. Managed P&L of $63MM/year.

● Implemented company CGO standards thereby reducing location out of stocks 30%

● Successfully increased location sales 20% by insuring front line performers cross sold during every interaction

● Reduced location expenditures 10% through consistent implementation of corporate labor guidelines

● Increased customer satisfaction scores by providing positive employee – customer interactions

● Insured employees continually participated in corporate training programs, validating knowledge and understanding

REPUBLIC SERVICES 2016-2017

Division Manager

Reported to the Director of Operations while overseeing 13 salaried direct reports, 45 indirect reports, and 35 contract driver teams across 3 facilities. Managed a P&L of $15MM/year.

● Successfully reduced the missed pick up index by 30% to exceed goals

● Flawlessly passed a rigid North Carolina solid waste inspection

● Involved with a Commercial and Residential Cart Delivery re-route, allowing the location to effectively add headcount, increase our service standards, positively affecting our Customer Net Promoter Score

● Successfully exceeded Residential revenue targets by 10% consecutively for 8 months

● Directed a sales team targeting key markets exceeding goals by 25% SHRED-IT CORPORATION 2012-2015

District General Manager

Reported to the Regional Director of Operations while overseeing 17 salaried direct reports, 80 indirect reports, and 60 drivers across 3 facilities. Managed a P&L of $33MM/year.

● Increased profitability by 10% through routing efficiencies, cost reduction and corporate synergies

● Successfully exceeded EBITA target by 5% for 4 straight quarters while in the New York City market

● Reduced total overhead in New York City by 33.3%, through continuous improvement

● Improved profitability from a negative to exceeding budget by 30% within 3 months

● Raised client retention 30%, exceeding company standards

● Led the sales team through continuous support thereby capturing key competitors' customers DFG GLOBAL CORPORATION 2010-2012

District Manager

Reported to the Regional Vice President while overseeing 25 salaried direct reports and 85 indirect reports across 18 facilities. Managed a P&L of $5MM/year.

● Increased Gold buying revenue 501.2%, by local area marketing and store level promoting

● Reduced total overhead by 10.3% by implementing continuous improvement practices

● Executed turnaround strategies driving positive business results, raised audit scores 25% EARLIER CAREER

BUSINESS DEVELOPMENT & DISTRICT MANAGER, Select Express & Logistics 2007-2009 DISTRICT MANAGER, All Seasons Services 2004-2007

DISTRICT MANAGER, Aramark 2001-2004

GENERAL MANAGER, Velocity Express 2000-2001

TERRITORY & DISTRICT SALES MANAGER, Pepsi-Cola Bottling Group 1989-1999 EDUCATION

Bachelor of Science – Business Administration University of Pittsburgh Pittsburgh, PA

Contact this candidate