Medical Office
Resume:
KRISTEN MILLER
*** **** ***** *** *, Midwest City, Ok, 73110
adbdj9@r.postjobfree.com
EXPERIENCE
MARCH 2019 – JANUARY 2020
OFFICE MANAGER, ADVANCED PAIN MANAGEMENT
Restocked office supplies daily
Executed the hiring and firing of employees
Performed various specialized critical administrative functions, such as efficient record keeping, filing tax-related paperwork, office mail,
Adequately maintained office records
AUGUST 2014 – MARCH 2019
REFERRAL COORIDNATOR, OKLAHOMA PAIN MANAGEMENT-OKC
Assisted patients in obtaining appointments with specialists and acquitting special medical procedures.
Assembled information concerning patient’s clinical background and referral needs.
Routinely provided patients with other clinic and community-based resource material as appropriate.
Established and maintained relationship with identified service providers. FEBRUARY 2012– MARCH 2015
PRE-CERTIFICATION COORDINATOR, OKLAHOMA PAIN
MANAGEMENT-OKC
Accurately entered required information (non-clinical and structures clinical data) into the computer system.
Maintained patient confidentially as defined by state, federal and company regulations.
Met with patients pre-operatively and articulate effectively to patients to make sure they understand the billing process and their financial expectations prior to the procedure/ services provided.
Communicated effectively with the facility in which the procedure will be performed. JUNE 2009 – FEBRUARY 2011
ADMINISTRATIVE ASSISSTANT, OKLAHOMA PAIN MANAGEMENT- OKC
Performed various specialized critical administrative functions for multiple healthcare providers & departments.
Screened phone calls, emails & direct visitors while answering routine questions.
Communicated with various insurance companies to verify patient coverage & benefits.
Processed all medical records requests, legal correspondence request and insurance data for other facilities.
FEBRUARY 2007 – JUNE 2009
2
MEDICAL RECORDS CLERK, OKLAHOMA PAIN MANAGEMENT-
OKC
Responded to requests for information from files according to established policies & HIPAA procedures.
Reviewed medical records for thoroughness’, assembled records into standard order, filing records in designated areas according to alphabetic & numeric filing systems
Complied with federal HIPAA regulations and practice policies for the privacy & security of patients’ information. Completed, mailed, faxed physician’s transcription documents EDUCATION
MAY 2005
HIGH SCHOOL DIPLOMA, EDMOND NORTH HIGH SCHOOL
SKILLS
Date entry
Communication
preparing reports
patient communication
problem solving
proficient in word, excel,
outlook.
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