Sales Customer Service
Resume:
Briana Andrew
**** ** ***** **. *****, IA *****
*************@*******.***
Professional Summary
Highly motivated, organized, and dependable individual with great time management skills. Experienced in high volume business operations. Self-motivated offering strong active listening and communication skill. Seeking a professional position with room for growth opportunities.
Experience
Marketing/Sales Associate December 2019 - Current
Bright Future Management Inc.
Responsible for high volume sales quotas for multiple companies including: Vivint, Direct TV, Verizon, etc.
Maintain professional relationships with customers before and after sales
Attend developmental meeting multiple times a week to expand skills
Server
Giordano’s June 2019 – Current
Serve customers food and drink with a fast and friendly attitude
Part of grand opening team responsible for training new employees
Handle transactions including credit card processing and cash handling
Keep the restaurant clean and stocked
Work in a high volume, team environment
Server March 2018 - December 2018
Bluebird Diner 330 E Market St. Iowa City, IA 52240
Performed opening/closing duties
Trained new employees
Trained and highly efficient in the company’s POS system
Stocked, organized, and took inventory for the restaurant
Served customers efficiently with personable service
Retail Associate March 2016 - August 2017
G&L Clothing 1801 Ingersoll Ave, Des Moines, IA 50309
Provided great customer service by greeting guests promptly and responding to questions with knowledgeable service
Participated in weekly floor-sets while keeping an accurate inventory
Increase sale totals by recommending additional items
Education
Human Services, B.S. Expected Graduation: 12/2020
Currently enrolled full-time at Upper Iowa University with a 3.8 GPA
Studying sociology, humanities, and psychology online
Core Strengths
Detail Oriented
Strong problem-solving abilities
Proficient Microsoft Word and Excel
Committed to Customer Satisfaction
Strong leadership skills
Efficient multi-tasking abilities in high volume environments
Additional Experience
Clothing Closet/Food Pantry January 2019 – March 2019
Volunteered for West Des Moines’ Human Resource Center gathering clothes and food for those in need
Assisted clients going through the process.
Methodist Hospital August 2015- December 2015
Job Shadow and Volunteer opportunity in the Downtown Des Moines location
Followed doctors and nurses in various departments
Assisted in their work when appropriate.
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