John Brenza Jr.

*** ******* *****, ************* ** 17055 / 717-***-****

Email: adbd7e@r.postjobfree.com

Experienced Sr. System Architect and Programmer with over 34 years of experience in Information Technology. Experience includes System Architecture, Technical Lead & Development of Mainframe and Web based applications.

SKILLS

Programming/Development

Technical tool implementation

Technical Lead

Business Requirements Gathering

System/Software Integration

Design Specifications

Technical Specifications

DB2 Table Design

Software Design

Debugging Code/Troubleshooting

Unit, Integration & Performance Testing

IVR Scripting

Agile Development

LANGUAGES

COBOL

Assembler

CICS

SQL

XML

JCL

Java Script

Interaction Composer

TOOLS/SOFTWARE

Jacada

VSAM

DB2

SCLM

Convergys

Interaction Composer (Concentrix)

OC/WebConnect

RACF

TSO/ISPF

IBM Mainframe Platform

z/OS (Mainframe)

TYPES OF PROJECTS

New Development

Maintenance & Enhancements

Grant Systems

Loan Servicing Systems

Loan Origination Systems

Loan Consolidation Systems

IVR Implementation

Web Development

CAREER HIGHLIGHTS

PA HIGHER EDUCATION ASSISTANCE AGENCY (PHEAA)

Harrisburg, PA - June 1985 – Present

SR. SYSTEM ARCHITECT, INTEGRATION at

PA Higher Education Assistance Agency (PHEAA)

Harrisburg, PA – August 2016 – Present

Sr System Architect with Technical Lead responsibilities within an agile project to re-design the agencies IVR system that services Student Loans and a State Grant System, moving from InterVoice to the Concentrix (formally Convergys) platform. Responsibilities included gathering business requirements, creating a new IVR design, Technical Specifications including the database architecture, oversight of the technical team, development and integration to the legacy systems. Successfully deployed the new IVR system to production where monthly it receives ~1M calls and processes ~200,000 loan payments.

+Language: Interaction Composer

+Tools: Interaction Composer

TECHNICAL LEAD at

PA Higher Education Assistance Agency (PHEAA)

Harrisburg, PA - July 2011 – July 2016

As a Technical Lead developed code standards and procedures for mainframe legacy applications, reviewed mainframe code for efficiency and adherence to code standards. Reviewed SQL for efficiency and reviewed design of DB2 table structures. Aided developers in implementing code changes and troubleshooting issues. Completed complex maintenance, architectural design and development activities. Mentored IT staff on tools and standards, worked with management staff to understand project technical implications, dependencies and potential conflicts with standards and procedures.

+Languages: COBOL, Assembler, SQL

+Tools: JCL, MVS, TSO/ISPF, IBM Mainframe, z/OS, SCLM

SR. SYSTEM ANALYST at

PA Higher Education Assistance Agency (PHEAA)

Harrisburg, PA - September 2004 – June 2011

Took responsibility for OC/WebConnect an OpenConnect mainframe emulator utilized by external clients via a web portal. Enhanced tool to add single sign-on capabilities to integrate with web portals. Maintained application and conducted troubleshooting of issues with external clients and OpenConnect.

SR. SYSTEM ANALYST continued

Maintained the Jacada application while expanding it to multiple new external clients. Implemented numerous enhancements into the Jacada application and ensured changes were in sync with legacy mainframe changes/enhancements.

+Languages: Jacada (creates Java Script code)

+Tools: Jacada (proprietary language), OC/WebConnect

SR. SYSTEM ANALYST, WEB PROJECTS at

PA Higher Education Assistance Agency (PHEAA)

Harrisburg, PA - June 1999 – August 2004

Technical lead for a project to implement the Jacada tool to develop an external end user GUI interface to the mainframe legacy systems for a Loan Origination and Servicing application. Responsible for the management of the Jacada tool implementation and the application team comprised of both in-house and contract staff. Technical lead duties included meeting with end users to design the application, creating Technical Specifications, conducting code reviews, testing programs, debugging and deployment to production. Responsible for project timelines, and project status, reporting directly to the CIO.

+Languages: Jacada (creates Java Script code)

+Tools: Jacada (proprietary language)

SR. SYSTEM ARCHITECT at

PA Higher Education Assistance Agency (PHEAA)

Harrisburg, PA - July 1990– May 1999

Part of a large multi-year application development effort to re-design and re-write a Loan Servicing System to service federal and private Student Loans. Activities included maintaining and improving the new systems on-line security and applications system architecture, programming of complex system components, and troubleshooting technical and performance issues. Conducted system design via gathering end user requirements and translating into Technical Specifications. Reviewed specifications with development staff, tested completed code for adherence to the Technical Specifications,

Team member for the re-write of a Loan Origination system. Tasks included Architect and development activities.

+Languages: COBOL, SQL

+Databases: DB2

+Tools: JCL, MVS, TSO/ISPF, IBM Mainframe, z/OS, SCLM

SR. PROGRAMMER/PROGRAMMER I, II, III at

PA Higher Education Assistance Agency (PHEAA)

Harrisburg, PA - June 1985 – June 1990

Executed Programmer duties for the PA Grant System and a Student Loan Servicing System including new development and maintenance changes to both batch and on-line applications. Responsible for the monitoring of production batch processes, addressing application issues, and debugging code. As a Sr. Programmer met with end users to gather business requirements for system enhancements and new system application development. Translated business requirements into Technical Specifications and tested code to ensure it met the business requirements. Worked with developers to provide programming guidance and assist in troubleshooting issues.

+Languages: Assembler, CICS, COBOL

+Databases: VSAM, DB2

+Tools: JCL, MVS, TSO/ISPF, IBM Mainframe, z/OS, SCLM

EDUCATION

WILLIAMSPORT COMMUNITY COLLEGE, Associate Degree in Computer Science 1984

WILLIAMSPORT COMMUNITY COLLEGE, Associate Degree in Engineering Drafting 1982

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