MALIK MUHAMMAD ASHFAQUE

Jeddah – Saudi Arabia, Phone: (M) +009**-********* Email: adbcxp@r.postjobfree.com PROPERTY MANAGEMENT – CORPORATE FACILITIES MANAGER AREAS OF EXPERTISE

Planning & management of Business Continuity

Processes

Multi-Disciplined skills of planning: IT,

Engineering Infrastructure and application

architecture assessment, design and

implementation for high availability, scalability, performance and security.

Server consolidation feasibility study, application suitability assessment, planning and

implementation.

Security assessment (Security Assessment

Methodology).

Data center setup and assessment.

Unbiased evaluation of new software and

hardware.

RAID development life cycles in traditional

development environment.

Business process re-engineering.

Management of Systems Administration,

Integration, Performance tuning, Scheduled

Backups & DRM

EDUCATION

Master in Real Estate Management – majors in

Facilities Management from Elbert Field

University, California, USA in 2018

B.S in Electrical – majors in Electronics

/Computer hardware) from Pacific Southern

University, Los Angeles, California, USA in 1991

Intensive courses in CA, IBM, Microsoft,

Symantec & TrendMicro from K.S.A

Member of:

IFMA (International Facility Management

Association)

IEEE (Institute of Electrical Engineers)

Who’s Who Historical Society

Madison Who’s Who

OPF (Overseas Pakistani foundation)

EXECUTIVE SYNOPSIS

Highly accomplished professional with over 28 years of multifaceted experience in:

Corporate Facilities Management (Hard & Soft Services)

Real Estate Management

Condition Assessment, TDD (Technical Due Diligence)

Assets Management

Smart Building O&M Compliances

Low Currents Systems (Designing, O&M, Performance Improvement)

Integration Management

Risk Assessment & Contingency Planning

Essential Services Provision

Process of Producing KPIs and Process Gap Analysis

Tracking & recording resources consumption

Tenant fit out compliance, approvals and supervision

Safety & Security

Reports

Possessing valuable insights, keen analysis and team approach to implement best practices to achieve business excellence.

Adept at working in high-pressure environments with strict deadlines and multiple deliverables.

Proven skills in enhancing overall administration. Well versed with efficiently handling all activities involving resource planning, In- process Inspection, Team Building, Client Interactions and coordination with internal Departments.

Extended expertise in analyzing existing systems and procedures, preparing business continuity plans, designing internal control systems and facilitate effective decision- making.

Demonstrated ability to manage human, financial and material resources towards achieving stated targets, to lead, motivate and provide effective guidance to a team of professional and support staff.

Superior communications and interpersonal skills, multitasking with an ability to interact with a wide range of people. CAREER HIGHLIGHTS

Feb 2019 to Continued Facilities Manager – Head of Department, OPM, KSA

Jan 2011 to Aug 2018 Technical Manager – Property Management & Development, Saqifat Al Safa, Jeddah, KSA

Dec 2009 to Dec 2010 Senior Consultant Presales, ICC Solutions, Jeddah, Saudi Arabia

Oct 2008 to Nov 2009 Operation & Technical Manager, Active Solutions, Jeddah, Saudi Arabia

Jan 2006 to Sept 2008 Senior Consultant Presales, Oger Systems. Jeddah, Saudi Arabia

Nov 2003 to Dec 2005 Technical Manager, Technical Sources Infotech, Jubail, Saudi Arabia

Jul 2002 to Nov 2003 IT Networking Consultant, Saudi Hollandi Bank (Head Office), Riyadh, Saudi Arabia

Apr 1997 to Jan 2002 PC & Communication Specialist, Saudi Electric Co. (Western Region), Jeddah, Saudi Arabia

May 1995 to Apr 1997 Network Support Engineer, Shahnawaz Limited, Karachi, Pakistan

Jun 1993 to Feb 1995 Communication Engineer, Dadi Associates (Pvt) Ltd, Karachi, Pakistan

Feb 1987 to Jun 1993 Communication Engineer, Saztel Communications & Electronics, Karachi, Pakistan MALIK MUHAMMAD ASHFAQUE

Riyadh – Saudi Arabia, Phone: (M) +009**-********* Email: adbcxp@r.postjobfree.com PROFESSIONAL EXPERIENCE

OPM, Saudi Arabia (Feb’19 – Continued)

Facilities Manager – Head of Department

Key Deliverables:

To manage complete FM Operation & Maintenance support services (Hard & Soft Services) for all properties kingdom wide.

Handle Condition Assessment, TDD (Technical Due Diligence), Assets Management, Risk Management, Emergency Management, Energy Management, SOP (Standard Operating Procedures) & KPI (Key Performance Indicators).

To ensure that the facility is operating as it should on a daily basis.

To deal with emergency issues that arise.

Formulating plans for the future.

Process of Producing KPIs and Process Gap Analysis

To create plans for replacements and repairs.

To develop and manage vendor contracts

Follow up and Optimization of Operation Workflow SAQIFAT AL SAFA, Jeddah/Saudi Arabia (Jan’11 – Aug’18) Technical Manager – Property Management & Development Key Deliverables:

To manage complete Soft Services, Hard Services, Low Current Systems & Subsystems to run smooth live operation

Direct contribution to the design, verification and system level integration of Automation & Low Current subsystems.

Developing characterization and test methods for selection, verification and validation of new materials, parts and assemblies.

Handle Condition Assessment, TDD (Technical Due Diligence), Assets Management, Risk Management, Emergency Management, Energy Management, SOP (Standard Operating Procedures) & KPI (Key Performance Indicators).

Building and evaluating prototypes; troubleshooting problems; design optimization.

Working with cross-functional departmental teams that include project managers, engineering, marketing, operations & Management

To Identify process bottlenecks and vulnerabilities across the Smart Services Chain

To adopt best manufacturing practices of standardization, automation and just-in-time delivery as the foundation for on- demand Technology

To provide Technical expertise for internal customers in case of fit out linked to its activities (Collect of requirement, analysis of those, and position of a technical solution).

Drafting of Technical specifications for work execution

Follow up of work execution from beginning to Hand over with customer and/or maintenance companies

Follow up and Optimization of Operation Workflow

Reporting’s

ICC SOLUTIONS, K.S.A (Dec’09 –Dec’10)

Senior Consultant Presales

Key Deliverables:

To work with marketing strategies and drive the product/solutions/services development with the development team

To Manage Preparation and Setting up of customized solution demos to match the prospect's business processes

To handle business cycle documentation (Contracts, Forms, Formats, Profile, Presentations etc)

Interaction with key prospects and existing important customers and follow-up for their business needs

Manage POC / RFI / RFQ / RFP / TENDERS response preparation and submission

To initiate and drive the proposal development process up to contract signature

To Monitor proposal status to ensure proposals are submitted in accordance with customer requirements

To Participate / conducting Pre-sales/Post-sales workshops & Trainings programs

Creating product and solution presentations and any other collateral that could be required for a prospect

Keeping abreast of industry, competition and technology trends and developments

To single handedly interact with multiple layers of technical and business teams with the prospects and handle their requirements

To Study & Analysis Customer’s requirements and to develop Functional Design Specifications for Systems, Networks, and Application’s Integration with deployment & Testing Procedures.

To design programs to keep employees abreast of updates and other IT product news

Other duties as assigned by the Country Business Director. MALIK MUHAMMAD ASHFAQUE

Jeddah – Saudi Arabia, Phone: (M) +009**-********* Email: adbcxp@r.postjobfree.com ACTIVE SOLUTIONS, K.S.A (Oct’08 –Nov’09)

Operation & Technical Manager

Key Deliverables:

To establish, manage and drive Sales team to achieve targeted sales quota

To set the business strategies

To define the product specifications and drive the product/solutions/services development with the development team

Interaction with prospects and existing customers to understand business processes, business needs

Manage RFI / RFQ / RFP response preparation and submission

Manage Preparation and setting up of solution demonstrations

To Manage Preparation and Setting up of customized solution demos to match the prospect's business processes

To Manage Online and onsite demonstration of Hardware/software/Solutions functionality to prospects / clients

To Participate / conducting Pre-sales/Post-sales workshops & Trainings programs

Creating product and solution presentations and any other collateral that could be required for a prospect

Keeping abreast of industry, competition and technology trends and developments

To single handedly interact with multiple layers of technical and business teams with the prospects and handle their requirements

To interact with the multiple internal teams to put up a solution for the prospective customers OGER SYSTEMS, K.S.A (Jan’06 –Sep’08)

Senior Consultant Presales

Key Deliverables:

To Study & Analysis Customer’s requirements and to develop Functional Design Specifications for Systems, Networks, and Application’s Integration with deployment & Testing Procedures.

To initiate and drive the proposal development process up to contract signature

To provide a vision & direction to organization

To set technical specifications

Configuration Management

Quality Management

Support day-to-day operations of the projects and resolve technical issues with central technical/project team

Direct, manage and lead all human resources of the project

Perform risk analysis and management

TECHNICAL SOURCES INFOTECH, K.S.A (Nov’03 –Dec’05) Technical Manager

Key Deliverables:

To create technical plans

To set technical specifications

To handle projects execution

To manage day to day Network, Systems & Industrial Automation problems / support for customers

To handle Projects Management

To manage Systems & Network Designing, Installations, Integration, Testing & Maintenance

To design programs to keep employees abreast of updates and other IT & Industrial product news

To manage systems / applications integration

SAUDI HOLLANDI BANK (HEAD OFFICE), K.S.A (Jul’02 –Nov’03) IT Networking Consultant

Key Deliverables:

To manage projects execution.

To manage BMS, LAN, WAN, WLAN & Voice Network

To maintain security policies, standards and procedures

To manage day to day Network & System’s problem for local head office users and branches

To manage banking system & applications on Windows NT, Windows XP/2000/98/ 95

Business Infrastructure, Security, Storage, Continuity, Derivatives and structured products (Misys Banking Solutions, Reuters & Bloomberg Systems)

To Evaluate new products, services & technologies that would benefit the operations of the Bank’s production infrastructure MALIK MUHAMMAD ASHFAQUE

Jeddah – Saudi Arabia, Phone: (M) +009**-********* Email: adbcxp@r.postjobfree.com SAUDI ELECTRIC CO. (WESTERN REGION), K.S.A (Apr’97 –Jan’02) PC & Communication Specialist

Key Deliverables:

Requirements Analysis.

Functional & Technical Design.

Integration Management

Operational KPIs: Assessment of Current KPIs & Gap Analysis for Systems and Applications migration

Projects Management

Proven success in contributing to a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment SHAHNAWAZ LIMITED, KARACHI, PAKISTAN (May’95 –Apr’97) Network Support Engineer

Key Deliverables:

To Plan, Design, Install & Support Services for:

Systems

Network

Business Applications

DADI ASSOCIATES (PVT) LTD., KARACHI, PAKISTAN (Jun’93 –Feb’95) Communication Engineer

Key Deliverables:

To Plan, Design, Install & Support Services for:

Systems

Network

Business Applications

SAZTEL COMMUNICATIONS & ELECTRONICS, KARACHI, PAKISTAN (Feb’87 –Jun’93) Communication Engineer

Key Deliverables:

To Plan, Design, Install & Support Services for:

Systems

Network

Business Applications

TRAINING PROGRAMS ATTENDED

IBM Enterprise Storage Server Implementation (2000) Attended 5-days course of IBM Enterprise Storage Server Implementation from SBM – IBM in Saudi Electricity Co. Western Region Jeddah, Saudi Arabia

TRENDMICRO: No. of certifications for TRENDMICRO Security Solutions

SYMANTEC: No. of certifications for SYMANTEC Solutions

MICROSOFT: No. of certifications for MICROSOFT Solutions

CA: Certifications for CA Solutions

COMPUTER SKILLS

System Designing & Management

Understanding of end to end Treasury Operational lifecycle.

Requirements Analysis.

Functional Design.

Technical Design

Proven success in contributing to a team-oriented environment

Proven ability to work creatively and analytically in a problem-solving environment

Excellent leadership, communication (written and oral) and interpersonal skills

Proven experience in SOA (Service Oriented Architecture) and EBS-based environments

Knowledge of investment / commercial banking operations processes in the area of Treasury, Core Banking, CRM

(Customer Relationship Management), Direct Banking, Phone Banking, Mobile Banking, e-Banking

Functional exposure to the Reuters products

MALIK MUHAMMAD ASHFAQUE

Jeddah – Saudi Arabia, Phone: (M) +009**-********* Email: adbcxp@r.postjobfree.com

Networking & Communication

LAN, WLAN and WAN Integration

Wired and Wireless Integration

Security Surveillance Systems, Network Management, Load Balancing and Monitoring

Virtual Private Network (VPN), Network Quality of Service

IP Telephony, Voice over IP (VOIP), Fax over IP (FOIP), Video Conferencing

Structural Cabling

Hosting / Data Center

Load Balancing

High End Storage

Data Center Setup

Online Banking Environment Setup

Smart Buildings & BMS

HOBBIES & INTERESTS

Reading and Traveling

PERSONAL PROFILE

Date of Birth: 15th October 1964

Language Known: English, Urdu and Arabic

References Available on Request

(MALIK MUHAMMAD ASHFAQUE)

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