Shirley Kedibone Ramaswi

CONTACT:

E-mail: adbcsh@r.postjobfree.com

Cellphone: 084-***-****

Address: **** ****** ******, **********, ********.

PERSONAL INFORMATION:

Date of Birth: 01 April 1984

ID Number: 810-***-**** 084

Gender : Female

Drivers License: Code 10,

Marital Status: Married

Children: 2 children (08yrs and 05yrs)

Home Language: SePedi

Other Languages: English (speak, read, write), Zulu (speak).

EDUCATION:

Matric January 1998 — December 2000

Citi College

Accounting

Economic

Mercantile Law

English

Afrikaans

Sepedi

High Education:

Institution: CENTURION COLLEGE/TSHWANE-SOUTH COLLEGE, PRETORIA, GAUTENG

Studies: Business Management, Dec 2002

BUSINESS MANAGEMENT N4 - Entrepreneurship N4, Computer Practice N4, Management Communication N4, Introductory Accounting N4

BUSINESS MANAGEMENT N5 - Entrepreneurship N5, Computer Practice N5, Labour Relations N5, Sales N5 (Pending)

BUSINESS MANAGEMENT N6 - Entrepreneurship N6, Computer Practice N6, Marketing N6, Labour Relations N6, Sales N6 (Pending)

WORK EXPERIENCE:

Mix Telematics Enterprise 12 February -current

Credit Controller

Maintain strong relationships with all clients to ensure invoices are clear for payment.

Check customer’s credit ratings with banks before approving new installations

Set up the terms and conditions of the contract to be in line with the risk, amount and type of contract

Manage the timely and effective collection of all debts and payments.

Negotiate repayment plans when necessary.

Resolve all issues raised internally and externally around outstanding invoices.

Post and allocate daily receipts on the system; run weekly and monthly reports for senior staff.

Provide accounts information to internal departments.

Reference:

Judith Nte-073-***-**** /011-***-****

E-TOLL Collection, Centurion 01 May 17 to 09 February 18

Data Validation and Capturer

Duties

Data validation of car number plates of motor vehicles;

Data capturing of validated data;

Asset control duties;

Prepare necessary report for clients;

Responsible for general activities.

Reference:

Kagiso Skhosana - 073*******

- - -

MTN South Africa, Randburg 19 December 2016 to 30 April 2017

Corporate credit controller

Duties:

Checking customer’s credit situation

Dealing with internal queries about customers’ stock returns, credits, discounts and payments

Ensuring customers pay on time and negotiating re-payment plans

Chase overdue invoices by telephone, email & letter within agreed time-scales

Maintain accurate records of all chasing activity

Regularly making contact with customers to ensure all relevant debts are managed as necessary

Identify changes in payment patterns and propose action to avert indebtedness

Respond promptly and completely to both client and internal enquires

Provide ad-hoc reporting as and when requested by management

Undertake account reconciliation as required

Other duties as delegated from time to time by the CFO or Accounts Manager or any other person designated in their absence

If any customers stop paying or pay late then it’s your responsibility to stop the providing service, start legal action to collect the money owed (if necessary)

Capturing of customer payments and allocating according to customer remittance.

Systems Used:

Neourocom and Oracle

Reference:

LESEGO ETHEL MABAPA (supervisor) - 083*******

Reasons for Leaving:

Transport, work area too far from home.

- - -

Altech Autopage Cellular, Midrand May 2008 — 31May 2016

Credit Controller

Telephonic collections and queries

Hand-over of deceased, insolvent, liquidated, fraud and bad debts accounts

Assist walk-in clients

Handling and resolving sss, fax, email and VIP queries within 24 hours

Accounts reconciliation

Following credit control cycle and meeting deadlines

Action returned payments

Effectively respond to clients and branches

Participate in projects

Barring/unbarring cell numbers

Making tickler notes

Complete debit & credits notes and journals

Prepare and send legal letters to overdue customers

Allocate customer payments

Adhering to department policies and procedures

Develop and maintain the relations with external & internal customers and marketing/sales teams

Ensure timeous debt collection and to minimize exposure to credit risk

Ensure all legal requirements are met for legal matters pertaining to credit management

Ensure maximum recovery of bad and doubtful debts

Report and give regular feedback on part of the debtors book on overdue accounts

Calculate roll-up figures when requested by client

Reasons for Leaving:

Retrenchment, company closed down.

- - -

Altech Autopage Cellular, Midrand January 2008 — April 2008

Pre-Legal Controller

Reconciling of Ledger

Collect outstanding due amounts

Assist in solving general client queries

Allocation of payments

Compile month-end reports

Prepare legal handover files for the legal department

Reasons for Leaving:

Promotion.

- - -

Vodacom SA., Midrand August 2007 — December 2007

Pre-Legal Credit Controller

Investigate and resolve lines that have been deleted out of the network

Preparing contract balance for the clients

Reactivating lines, following the procedure of reactivations

Advice clients telephonically and customer facing

Handing over of accounts to legal department

Reasons for Leaving:

Applied and successful for a better position at Altech Cellular.

- - -

Vodacom SA, Midrand August 2006 — July 2007

Credit Controller

Bad debt collection, Rand collection and Age collection

Resolve normal day to day account disputes

Capturing banking details

Update address changes

Reconciling debits and credits

Contact subscribers for account payment arrangements

Customer liaisons

Trace customers

Negotiate payment arrangements according to policy and procedure

Locking and unlocking of lines

Follow ups on non payments

Perform Call Centre inbound and outbound duties

Switchboard operations

Reasons for Leaving:

Promotion.

COMPUTER SKILLS:

Computer Applications: MS Office (Word, Excel, Powerpoint,Outlook)

Enterprise Applications: Bscs, Sss, Xds, Excalibur, Davox, Eppix

REFERENCES:

Contact Person Malcolm Bell

Position Supervisor

Company Altech Autopage Cellular

Telephone 073-***-****/ 011-***-****

- - -

Contact Person Sam Selepe

Position Senior Credit Controller

Company Vodacom

- - -

Contact Person Melony Dhaniparsadh

Position Supervisor

Company Altech Autopage Cellular

Telephone 011-***-****/ 084-***-****

Contact this candidate