Customer Service
Resume:
CURRICULUM VITAE
OF
SIMONE VURDAN
PERSONAL DETAILS
Name : Simone Vurdan
Date Of Birth : 24/06/1990
Identity Number : 900-***-**** 081
Nationality : Coloured
Marital Status : Single
Contact Number : 082-***-**** / 078-***-****
Email Address : adbcml@r.postjobfree.com
Driver’s License : Code 10
EDUCATIONAL QUALIFICATIONS
Umzinto Vale Primary School
(1997 To 2002)
Umzinto Secondary School
(2003 To 2007)
EMPLOYMENT HISTORY
1. Green House Fresh Produce – (Assistant Manager)
2009 To 2010
Responsibilities:
Scheduling Employee Work Times.
Resolving Customer Issues.
Ensuring Payroll Accuracy.
Promoting Store Merchandise Or Company Product.
2. Telkom – (Customer Service Agent)
2011 To 2013
Responsibilities:
Resolve Customer Complaints Via Phone, Mail, Or Face To Face / Direct Contact.
Greet Customers Warmly And Ascertain Problem Or Reason For Calling.
Cancel Or Upgrade Accounts.
Sell Product And Services.
Utilize Computer Technology And Handle High Call Volumes.
Compile Reports On Overall Customer Satisfaction.
3. Edcon – (Debt Collector)
2014 To 2015
Responsibilities:
Collect Outstanding Debt From Clients And Achieve Collection Target To Ensure Positive Cash Flow.
Develop Reports On Aged Debt Accounts And Days Sales Outstanding Reports.
Post Customers Check And Ensure Timely Credit Transfer.
Adhere To Customer Policies And Procedures.
4. Umkomaas Meat Market – (Owner – Take Away)
2016 To 2017
Responsibilities
Preparing The Food.
Stocking Supplies.
Serving People Food.
Handling Cash, Credit, And Cash Register.
Greeting Customers And Answering Questions.
REFERENCES
Available on request.
Contact this candidate