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Customer Service Manager

Location:
Elkridge, MD
Posted:
January 19, 2020

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Resume:

PROFESSIONAL SUMMARY

Extremely innovative with goal

oriented attitude towards work.

Remarkable ability to organize,

prioritize, and multi task.

Meticulous attention to details

with high accuracy levels both

numerical and literate.

Problem solving and logical

thinking approach to interact

with the systems requirements.

Proven ability to work

independently and as part of a

team.

Effective verbal and written

communication skills.

Excellent time management and

customer service skills.

Outstanding ability to

comprehend and follow

instructions accurately.

Demonstrated ability to complete

tasks timely and accurately with

minimal or no supervision.

Highly focused and self-

possessed in a fast-paced and

demanding environment.

Dedicated to meeting all

company needs on or ahead of

schedule.

240-***-****

7950 John Galt Way, Elkridge, MD 21075 adbcjp@r.postjobfree.com Associate of Arts: Pre-Dentistry – Graduated May 2017 Howard Community College - Columbia, MD

Bachelor of Science: Laboratory Management – In Progress University of Maryland University College

Fulfillment Center AFE Pack

Amazon Warehouse BWI2 - Baltimore, MD August 2017 - Present

Took picking orders from supervisors and searched for products in Amazon warehouses.

Ensured that the picked product conformed to the order sheet provided.

Ensured that the quantity specified is picked by counting it several times before taking it to the packing pallet.

Moved products inside the delivery vehicle so that they were stacked properly.

Entered picking, packing and loading information into the predefined Amazon database.

Reported any errors in product selection and quantity to the supervisor immediately.

Earned exceptional performance rating.

Crew Trainer

McDonald Corporation - Laurel, MD September 2014 - June 2017

Correctly received orders, processed payments and responded appropriately to guest concerns.

Performed general maintenance duties.

Closely followed standard procedures for safe food preparation, assembly and presentation to comply with Occupational Safety and Health Administration Standards.

Provided outstanding customer service.

Received supplies and ensured that they are stored properly. PROFESSIONAL SKILLS

Hassan Ahmad

An organized, detailed-oriented seeking entry level position to gain experience. Able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure. Highly flexible, multi-talented quick learner, fast at absorbing new ideas, developing useful expertise, and adapting to changing scenarios. Determined to make a difference to individuals and communities. Patient, approachable and non- judgmental. Mature and professional. Fluent in English, Urdu and Punjabi.

EDUCATION

Dean’s List

Achievement

Certified in First Aid/CPR/AED

Certification

PROFESSIONAL EXPERIENCE



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