MARIVIC ABILA ZAPE

**** ** **. ********

Alberta, T6X 1M2, Canada

780-***-****

adbcji@r.postjobfree.com

CAREER OBJECTIVE

Motivated individual seeking a position in customer service to employ positive mindset. Helpful attitude and able to keep Positive and remain patient when dealing with demanding costumers.

WORK EXPERIENCE

HOME BUISNESS OWNER (July 2018 – November 2019)

BICOL, PHILIPPINES

Retail Store

Stock shelves and ensured that products are available for

costumers to buy

Monitor expiration dates on product labels and removed

products that have passed their sell-by-date

Pig Farmer

Distributing food to pigs

Observing animals for signs of illness and giving medication

If necessary.

Coordinating waste removal.

Transporting stock to farms.

HOMEMAKER (1998-july 2018)

Bicol, Philippines

Managed family home and care for the children

Housekeeping, cleaning and maintaining home

Prepared and cook foods for the family

Assist children in their studies

BEAUTY CONSULTANT (1997 – 1998)

Johnson and Johnson’s Philippines

Educate clients on skin care procedures and products

Instructed clients on how to apply make-up to achieve a desired look

Provided excellent customer service and skin care treatments to all clients

Ascertain customer’s beauty needs and make appropriate suggestions and demonstration.

SALES ASSISTANT (1996-1997)

Karahayan enterprise, Philippines

Work with customers to determine their needs and then

Recommend the right product to solve the customers problem

Assist in ensuring that the product presentation area is clean and organized

Assist in assembling displays on the sales floor and then

Removing the displays based on management’s discretion.

FOOD SERVER (1995-1996)

Seven diamond Restaurant

Great customers warmly and direct them to their tables

Take food and beverages orders and enter them into our

System in a timely fashion

Memorize our food and beverage menus and make

recommendations to dining room customers

Provide attentive service to customers by refilling drinks

As needed and checking in during meals

Promptly address customer service issues and refer

Customer to management when necessary

EDUCATIONAL BACKGROUND

Medical secretary (1990-1991)

Post secondary education

Ago medical and Educational center

Legaspi city, Philippines.

Secondary education (1984-1987)

Polangui General Comprehensive

Albay, Philippines.

Primary education (1978-1984)

Marayag elementary School

Libon, Albay, Philippines.

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