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Customer Service Accounting

Location:
Toronto, ON, Canada
Posted:
January 18, 2020

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Resume:

SHAFFI BANSAL

** ********* ****. *******, ******* 647-***-**** adbcif@r.postjobfree.com

https://www.linkedin.com/in/shaffi-bansal-748802b0/ Business graduate with 2 years of experience in accounting and customer service. Knowledgeable emerging accounting professional eager to broaden my experience and depth of knowledge in accounting and Finance.

PROFESSIONAL PROFILE

• Advanced Professional accounting graduate with a certification in International Business Management and a bachelor’s degree in commerce

• Certification in CA-Inter from ICAI (Institute of Chartered Accountants of India)

• 2 Years working with Public Accounting firms

• Excellent track record of remaining organised, attentive to detail, and working collaboratively in teams and individually

• Accustomed to working in multicultural environment

• Efficient use of mathematical techniques to calculate data or solve practical problems

• Skilled in Microsoft Word, Financial Accounting, International Tax and Microsoft Excel focused in Accounting and Finance

• Certification in QuickBooks Online on LinkedIn Learning

• Excellent client interfacing experience at corporate firms and recent customer service jobs- sales associate at Payless Shoe Source and Barista at Starbucks EXPERIENCE

BARISTA July 2018- Present

Starbucks, Toronto, ON

• Multitask in a fast-paced environment to ensure that orders and other tasks are completed properly and efficiently.

• Responsible for delivering orders in a timely manner and being a friendly face to the cafe.

• Personalize each customer interaction for a long-lasting relationship MARKETING INTERN Sept 2018-Dec 2018

Fanbattle, Toronto, ON

• Direct marketing for Fanbattle sports events in various locations across Toronto.

• Performed front desk duties including registrations, handling member inquiries and providing information to meet their needs

• Used WAVE ACCOUNTING software to create invoices and track expenses ACCOUNTANCY INTERN Dec 2015 - Feb 2017

Ajay rattan & co., Delhi, India

• Prepared Financial statements of clients using an accounting software called Tally

• Performed basic bookkeeping such as preparing invoices, recording customer payments and updating receivables

• Managed Accounts Receivables and Assisted clients in managing their complete accounting functions including services such as bookkeeping and statutory compliances

• Maintained daily records of clients using MS Excel e.g. recording invoices

• Performed administrative tasks such as printing documents, maintaining files, and sending out couriers

INTERNATIONAL TAXATION INTERN Apr 2015 – Nov 2015

Accupro consulting, Gurgaon, India

• Analysed data and offered consulting services to clients to deal with the tax related issues arising in foreign transactions

• Performed audit and reconciliation for a major client- Zomato

• Prepared documents required to be submitted to the bank in case of remittance to Foreign company

EDUCATION

YORK UNIVERSITY TORONTO, ON

Advanced Professional Accounting Jan 2019- Aug 2019

• Emphasis on collaborative, project-based learning, case analysis and in-class discussions

• Insight into advanced accounting fundamentals, in addition to business perception, problem solving, and presentation skills

CAMBRIAN COLLEGE TORONTO, ON

International Business Management Jan 2018 - Dec 2018

• Developed a variety of business communication skills including presentations, business writing and speaking

• Worked as team leader with a group of five people to develop a marketing plan for a fastmoving consumer product

• Gained an insight into disciplines such as strategic planning, law, finance, logistics, and marketing

DELHI UNIVERSITY NEW DELHI, INDIA

Bachelor of Commerce June 2012 - May 2015

• Learned Business communication, Financial management, Marketing management, Human resource management, and computer applications in business

• Completed a course in principles of economics comprising basics of micro and macro economics



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