Sales Technician

Najett Hammemi

Doha, Qatar

Phone: +974-********

Date of Birth: 11/12/1992

Nationality: Tunisian

E-mail: adbc8v@r.postjobfree.com

Objectives:

Finding a job would build my career in management domain to gain more experience and work in an institution that could offer growth potential, fulfill my current aspiration, and introduce me to new levels of personal and professional achievements. Career summary:

April 2018 – June 2019

Dialysis Technician at ECHIFA Clinic

Location: Tunisia

Company: Health care

Job Role: Technician

Responsibilities include, but are not limited to, the following:

Remain calm and Professional throughout critical incidents.

Inserts need in varied situations of fistulas

Patient controls

Develop Patient care plan; including assessments evaluation and technician diagnoses. September 2015 – February 2018

Dialysis Technician at Lateef Clinic

Location: Tunisia

Company: Health care

Job Role: Technician

Responsibilities include, but are not limited to, the following:

Perform lab test and communicate results.

Collect blood; tissue and other laboratory specimens and prepared patients for lab testing in center hemodialysis.

Follow infection control procedures.

Assess need for ordered, obtained and interpreted appropriate lab tests. June 2014 – August 2015

Supervisor at Zen Store

Location: Tunisia

Company: Retail

Job Role: Management

Responsibilities include, but are not limited to, the following:

• Assisting the manager in organizing, planning and implement strategy

• Coordinating retail store operations

• Ensuring store schedules and objectives are met by employees

• Evaluate employee performance and identify hiring and training needs

• Supervise and motivate staff to perform their best

• Coach and support new and existing sales associates

• Handle customer complaints in a timely manner

January 2013 – July 2014

Call Center Agent

Location: Tunisia

Company: Retail

Job Role: Management

Responsibilities include, but are not limited to, the following:

Obtains client information by answering telephone calls; interviewing clients; verifying information.

Determines eligibility by comparing client information to requirements.

Establishes policies by entering client information; confirming pricing.

Informs clients by explaining procedures; answering questions; providing information.

Maintains communication equipment by reporting problems.

Maintains and improves quality results by adhering to standards and guidelines; recommending improved procedures.

Updates job knowledge by studying new product descriptions; participating in educational opportunities.

Accomplishes sales and organization mission by completing related results as needed. Trainings:

Training in nutrition institute in Tunisia for one month (control of food quality)

Training in Salah Aziz Institute in Tunisia for one month (Pathology and Immunology) Education:

• 2012: Baccalaureate degree in experimental science

• 2012 - 2015: Applied License in Biotechnology

General experiences:

• Wide experience in sales and customer service

• Wide experience and knowledge in retail.

• Wide experience in management.

Skills:

• Excellent Knowledge in computer application.

• Working under high pressure.

• Able to solve problems and work under pressure as well as produce results.

• Ability to persuade and influence others.

• Ability to work both, as team member and independently using own initiatives.

• Good communication skills.

• Quick learner.

• Self-motivated.

Computer:

• Microsoft office: Word, Excel, PowerPoint

• Java programming, visual basic

• Internet: Web searching.

• Networks administration

• Windows administration

• Data Bases administration

• Web Development

• Computer Maintenance

LANGUAGES:

• English (Fluent)

• French (Fluent)

• Arabic (Native)

References:

Available upon request.

Contact this candidate