Georgia Tarter

**** ******* **. **********, **** 45211 / Cell: 513-***-**** / adbc70@r.postjobfree.com Summary

• Payroll professional and customer service skills for 21 years

• Up-to-date for 2018 on payroll laws by attending American Payroll Association classes Skills

• Strong work ethic

• Payroll Reconciliation/multi state payroll

• Able to multi task/meet deadlines

• Experience with SAP (Banking program)

• Self-motivated /attention to detail oriented

• Up-to-date with federal and state tax regulations Experience

Control Desk Representative/ADP 09/1997 to Current Led key projects which resulted in streamlining processes for other teams and departments. Prepared routine legal correspondence/reports for attorney partners clients for instances of legal action including embezzlement.

Provided training to new employees and cross trained employees for other tasks. Researched issues/correcting W2’s, out of balances and tax notices from various agencies including penalty and interest notices from the IRS.

Excellent customer service/follow-up skills

Uncovers opportunities to improve processes/identifies issues or trends and offers solutions. Check Adjustments Department/Fifth Third Bank 03/1995 to 09/1997 Researched fiche for copies of check statements upon request from customers, answered incoming calls for internal customers

Supervisor, Central Files Department/Central Trust Bank 07/1978 to 09/1995 Supervised 8 employees

Setup new account profiles for new customers/updated profile information for customers I was crossed trained in various departments such as Returns, ACH areas, check adjustments and check processing departments.

Education and Training

Received payroll certificate for Fundamental Payroll Certification in 2011 from American Payroll Institute