Sales Manager hr management ticketing frontdesk executive

Objective:

To consistently enrich myself in terms of my knowledge and my experience so as to contribute remarkable in my business domain and my challenging area.

Academic Profile:

Exam/ Year

Institute

University/ Board

Result

PGDM

Institute of Professional Education and Research, Bhopal

AICTE, New Delhi

7.3 CGPA

Graduation

Institute for Excellence in higher education, Bhopal

(Autonomous)

Barkatullah University

61.8%

(aggregate)

12th

Delhi Public School, Bhopal

CBSE

86.8%

10th

Delhi Public School, Bhopal

CBSE

7.2 CGPA

Internship Undergone:

Organization: Anand Milk Union Limited (AMUL), Bhopal

Duration: 45 days

Roles and responsibilities:

I was working as a marketing trainee and was undertaking the work of business to business marketing and sales.

I was assigned in the ice-cream division for the first week where I was appointed at particular area for doing B to B marketing and had to take orders and had to forward the order to the nearby distributor.

Also, I had to ask the retailers about the complaints and what all additional benefits they want from Amul and had to forward it to the manager of ice- cream division.

On the 8th day of my internship I was appointed in the milk division and had to fill the retailer’s registration forms of the retailers who are already selling Amul milk and also of those who want start selling Amul milk.

I also had to record the daily sales (no. of packets) of Amul packets and of the other competitors as well and had to convince the new retailers to sell Amul milk inspite of having a low margin on Amul milk.

Then I was asked to make questionnaires for customers as well as for retailers and had to get them filled and on the basis of the questionnaires I had to do an analysis and had submit it to the manager of milk division.

I also had to convince the retailer to open up Amul parlor which will have entire range of AMUL products and had to forward their contact number to the marketing and sales manager.

I was also asked to interact with the customer and know their feedback regarding Amul ice-cream.

Contribution:

I convinced 10 new retailers to sell Amul ice cream and 5 retailers to sell the maximum possible variety of Amul ice cream.

I convinced 4 retailers to start Amul Parlor.

I convinced 6 retailers to sell only Amul milk.

I convinced 17 retailers to start selling Amul milk.

Learning:

I learnt how to deal with the retailers.

Also I learnt about the distribution and operation process of Amul.

I learnt about the various ways of marketing and the impact of marketing on retailers.

Internship undergone:

Organization: Pantaloons retail India Pvt.ltd.(Bhopal)

Duration: 15 days

Roles and responsibilities:

I was appointed as a sales trainee and initially was appointed at CSD and billing desk.

Also I was asked to interact with the customers and cater them with best possible services.

I was also appointed at men’s casual department where I learnt visual merchandising, barcode and tag reading and facilitate sales.

Learning:

How to deal with the customers.

Operations of pantaloons retail India pvt.ltd.(Bhopal)

How to convince customer by offering combo offers and discounts.

Projects Undertaken:

Title: “A study on customer buying behavior with special reference to Amul in Bhopal”

This project was completed under the summer internship program (41 days internship) done Amul Bhopal. In this project I have mentioned about the customers behavior towards Amul milk on the basis of price, quality, taste, variants, packaging and availability.

Title: “A study on sales promotion activities undertaken at Pantaloons in Bhopal”

This project was completed under the winter internship program (14 days internship) done at Pantaloons retail India pvt.ltd, Bhopal in Marketing. This project report contains the various sales promotion activities undertaken at Pantaloons retail in Bhopal and the various ways of facilitating maximum sales through various discounts, combo offers, and exchange policies and through visual merchandising.

Certifications:

Organization: Institute of Professional Education and Research (IPER), Bhopal

Duration: 6 days

Completed iper eDGE certification program on Marketing practices held at IPER, Bhopal.

Trainings Undergone:

Organization: Pyramid Computers

Duration: 3 months

Learning: Diploma in Hardware Engineering

Co- Curricular Achievements & Activities

Participated in national equestrian championship.

Participated in inter college and inter faculty football competition.

Participated in inter college and inter faculty basketball competition.

Participated twice in management fest (abhiyan) in khel event and both the time, I was the winner of Table Tennis competition.

Participated in Tarang fest in group dance competition in folk dance category.

Participated in group dance and won second prize in short film festival in fillers category.

Participated in management fest (abhiyan) in kala event in solo singing and group dance competition.

Member of Karva group(theatre group) and performed stage shows.

Personal Profile:

Strengths : Patience, Good Communication Skills, Diligence

Date of Birth : 03-06-1993

Father’s name : Mr. Syed Mansoor Ali

Mother’s Name : Mrs. Farhana Mansoor

Permanent Address : 2, Aashyana compound, Koh-e-fiza, Bhopal

I hereby declare that the information furnished above is true to the best of my knowledge and belief.

Date: 01/03/2018 Syed Faiz Ali

Syed Faiz Ali

adbc24@r.postjobfree.com

Cell: 997**-*****

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