Manager Customer Service

Victor Oduor Khahubi

Chief Steward

Doha, Qatar

Mob: +974-********;

Email: adbbwm@r.postjobfree.com

OBJECTIVES

KEY SKILLS

EXPERIENCE

Reliable and professional kitchen chief steward with experience of working in restaurants. Strong knowledge of restaurant kitchen cleanliness standards and best practices for keeping things sanitary. Commitment to following all safety procedures and company policies when working with kitchen equipment and tools. Dedicated work ethic and focus on completing each assigned task the right way. Motivated self-starter who has the ability and the desire to work as part of a successful team.

Experience working with high-powered mechanical dishwashing machines commercial glassware cleaners, power washers, pot washers, and moving dishwasher belts.

Dedication to providing excellent customer service to restaurant patrons by keeping cooks and wait staff stocked with supplies.

Excellent attention to detail, allowing me to spot problems with dishes that didn’t get completely cleaned.

Strong teamwork skills and commitment to working together with others and supporting people when they need something.

Knowledgeable about food safety standards.

Attention to detail & quality control.

Talking to others to convey information effectively.

Managing one's own time and the time of others.

2018 – Till Date

Chief Steward – Regency Hotel Management Doha Qatar

Key Achievements and Responsibilities:

Assist with Banquet plate-ups and buffet by transporting and ensuring adequate stock.

Assist Chefs and kitchen staff with various tasks as needed.

Check more specifically the proper use of chemicals and washing accessories.

Coordinate with the Stewarding Manager in establishing minimum and maximum operating par stocks and supplies and approve storeroom requisition.

Co-ordinate with the Assistant Food & Beverage Manager and Outlet Managers to check their requirements for the day and the next day.

Assist in the location, movement and storage of banquet operational equipment.

Assist in the stock take of equipment and other items as required.

Work closely with the Chef, Banquets & Catering Manager to anticipate guest needs.

Work with all departments to ensure items that are required for service are available when needed.

Ensures compliance with food handling and sanitation standards.

Ensuring Stewarding staffs have supplies, equipment, tools, and uniforms necessary to do their jobs.

Prepare monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines.

Carry out any other reasonable task set by the Hotel’s Management.

Lead and manage the Stewarding team in all aspects of the department and ensure standards are followed.

Ability to work well under pressure in a fast paced environment

EMPLOYMENT

EDUCATION, QUALIFICATIONS

REFERENCES:

2016 – 2018 Steward – Intercontinental Hotel Kenya

Key Achievements and Responsibilities:

Report to work in uniform at posted scheduled times.

Properly use and care of dishwashing machine.

Ensures a clean and workable kitchen area at all times.

Perform general janitorial cleaning, such as sweeping and mopping floors, washing worktables, walls, refrigerators and meat blocks.

Re-stock cooks; line and dining room service areas with clean dishes, glasses and silverware.

Segregate and remove trash and garbage and place it in designated containers.

Steam-clean or hose-out garbage cans.

Remove and break down any boxes from kitchen and keep loading dock and dumpster area clean.

Keep bus tubs emptied and cleaned, stored in their appropriate locations.

Polish silverware, service ware, and chafing dishes

Properly store all cleaning supplies and equipment, i.e., mops, buckets, cleaning chemicals, etc.

Transfer supplies and equipment between storage and work areas by hand or use of a hand truck.

Follow all safety procedures at all times.

Assist prep cook as assigned, prepping or putting away stock

Perform any other duties specified by manager or supervisor.

Be able to change from accustomed shift to meet business demands.

2014 – 2016 Store keeper – Nakumatt Holdings Nairobi, Kenya

Key Achievements and Responsibilities:

To exercise general control over all activities in Stores Department.

To ensure safe keeping both as to quality and quantity of materials.

To maintain proper records.

To initiate purchase requisitions for the replacement of stock of all regular stores items whenever the stock level of any item of store approaches the minimum limit fixed in respect thereof.

To initiate action for stoppage of further purchasing when the stock level approaches the maximum limit.

To check and receive purchased materials forwarded by the receiving department and to arrange for the storage in appropriate places.

To reserve a particular material for a specific job when so required.

To issue materials only in required quantities against authorized requisition notes/material lists.

To check the book balances, with the actual physical stock at frequent intervals by way of internal control over wrong issues.

1992 – 2000 Certificate in K.C.S.E Level Examination Kenya

2001 – 2004 Certificate in Business Administration Kenya

2005 – 2006 Certificate of Computer Awareness and appreciation Kenya

Availability upon request.

I hereby declare that the above written particulars are true to the best of my knowledge.

Victor Oduor Khahubi

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