Post Job Free

Resume

Sign in

Technical Support Sap

Location:
Chicago, IL, 60620
Posted:
January 17, 2020

Contact this candidate

Resume:

N C K

Glenview, IL *****

678-***-**** - adbbvz@r.postjobfree.com

P S

An experienced IT Professional and Senior EDI Consultant with more than 8 years of enterprise work experience with multiple organizations. Exceptional experience in the analysis, design, development, maintenance of data integration and distributed applications using EDI for Retail and Logistics services. A qualified professional in Software Engineering and a dynamic IT professional in IT Industry as an EDI Developer/Consultant/ Analyst.

S

Business/Modeling Tools: MS Project,

MS Visio, MS Excel, MS Word, MS

PowerPoint, Rational Rose

Requirements

Management Tools: Rational Requisite

Pro

Databases: SQL Server, Sybase, MS

Access, Oracle

SDLC Methodologies: Rational

Unified Process (RUP), Agile, Scrum,

Waterfall, Iterative

Operating Systems: Windows

95/98/2k/NT/XP/Vista/Window 7

Web Technologies: Java, JSP, VB

Script, VB 6.0

Security IT Functionality: SAP

Security, SAP MM, SAP HANA S/4,

SAP EDI

HIPAA Security Testing Tools: HP

ALM, Quick Test Professional (QTP),

Load Runner, Rational Test Manager,

Rational Clear Quest

Ticketing System: (Zendesk,

ServiceNow)

W H

07/2018 to 08/2019 EDI Analyst (Remote)

JABB Network – Gainesville, GA

Responsibilities include researching and recommending complex systems solutions to solve EDI business problems, extensive project management, preparing and evaluating responses to requests for information and requests for proposals, and integrating custom and vendor solutions into the existing technical infrastructure

Worked with BP and user management to ensure accurate and up-to-date operating systems. Work is reviewed through conferences and written reports for results obtained. Coordinate all EDI testing, implementations, and upgrades Monitored EDI workflows to prevent errors

Analyzed EDI processes and make recommendations for business and/or systems process improvements

Maintained up to date documentation on each EDI customer contacts, specific rules for order exceptions, etc

Maintained detailed documentation and process flow of all EDI processes Provided functional knowledge and technical support to the business unit through developed and ad hoc analysis/reporting, as well as designing new processes/reports

Participated in the development and delivery of software applications, training programs and individual classes

Developed and maintained cross walking and validation rules for file exchanges Working knowledge of ANSI X12 EDI Standards (810, 830, 862 & 856) Ability to define problems, collect data, establish facts and draw valid conclusions 12/2016 to 07/2018 EDI Analyst

Mckesson Medical Surgical – Jacksonville, FL

Organized system infrastructure documentation and operating procedures, strengthening controls and enhancing overall performance Supporting end-to- end interface requests

On boarding Vendors on EDI platform as needed via AS2 and SFTP profile creation and Sterling Integrator as well as EDI application Troubleshooting errors that arise in EDI transmission Assisted developing team with specs and requirements as well as mapping for new and existing Trading Partners

Coordination of third party providers with regards to EDI implementation and support

Maintaining all EDI maps to ensure compliance to all business requirements Provided production support for day to day EDI transactions and monitoring end to end workflow

Monitored workflow for issue and failure identification using Sterling Integrator and BizManager

Managed and Monitored Transaction types, 850, 810, 855, 856, 997, and 832 Provided resolution for inbound and outbound issues and failures, 850, 855, 856 and 810 and other retail EDI transactions

Created/implemented new Trading Partners AS2 and Sftp i.d / profiles for file transmission / text

Assisted developing team with specs and requirements as well as mapping for new and existing Trading Partners

Communicated test results to IT and refine test plans through complete testing cycle

Served as a liaison and communicated effectively between IT, and the business application stakeholders, and trading partners across geographic locations Generated and presented status reports and performance metrics 06/2015 to 12/2016 EDI Test Analyst /Technical Support Consultant Baxter Healthcare Corporation – Deerfield, IL

Used applications that EDI utilizes are SAP, and Tibco Used external 3rd party EDI vendor is GXS. - Participates as a technical team member in design,

programming, and testing of EDI enhancements and projects Provided day-to-day support including problem resolution and coordination of operational activity relative to job scheduling, etc Devised data verification methods, participates in system integration testing, prepares test data, tests and debugs problems

Responsible for compliance with applicable Corporate and Divisional Policies and procedures

Strong understanding with practical experience in EDI and B2B. Familiar with EDI X12 standards, and SAP IDOC

Responsible for full cycle of EDI projects from initial contact, analysis of requirements, design of solution, setup, creation and testing of maps and ongoing support

Documented current EDI processes and recommend modifications to the process flow

Ensured that EDI-related production and procedures are maintained and properly documents

Provided technical vision and subject matter expertise for Integration and Messaging applications using TIBCO suite of products Prepared architecture document, review technical documents & source-code written by team members in TIBCO

11/2014 to 06/2015 EDI & Senior Technical Support Specialist Walgreens – Prospect, IL

Operated and/or monitored central consoles, magnetic tape units, storage devices, and printers, and assists in assuring proper equipment use and operation Observes and monitors central consoles to determine equipment or program failures

Assisted in rearranging program step sequences to correct Assisted in maintaining equipment performance records and various production reports

Maintained general knowledge of Customer Information Control and teleprocessing systems, and communicates with user departments and Network to assist in resolving equipment malfunction

Audited own performance and recommends own objectives and standards of performance

Maintained an awareness of developments in the data processing field that relate to job

Experience with X12, EDIFACT, B2B also support of various AS400 application

(users) with ERP

03/2012 to 11/2014 Sr. SAP Security Consultant

AVID Technical Resources Inc. – Burlington, MA

Developed and administered useful service and application-based support to solve technical issues in relation to information security and management Determined and fulfilled the client's need to get an intelligence management system, and to attain business development objectives Given SAP-based administration support to apply and systematize the organizational functions with respect to SAP operations Collaborate with SAP business IT, SOX and internal audit teams in an effort to analyze security risks and develop mitigating strategies Identified the client requirements with respect to SAP program, and provided them with the high technical support function

Offered effective and efficient support to manage organizational resource management functions in the best manner

Designed, communicated, and implemented useful SAP system support to fulfill organizational requisites

Designed roles and authorization framework in ECC 6.0 and CRM using the enabler role concept

Conducted workshops to gather requirements for the functional and organizational role build for the entire organization

Assisted in quarter-end and year-end SOX compliance review Utilized New VIRSA VRAT 4.0 release to build special rule matrix to increase the efficiency of producing quarterly SOX compliance reports Created all necessary documentation per project and audit requirements Documented SAP Security policies and guidelines for table access, naming conventions, Program access, report access, ABAP development, custom authorization objects, etc

Provided Production support in SAP Security related daily activities related to user authorization issues and user account administration Assisted users in troubleshooting and identifying authorization issues using SU53 and trace analysis

Performed Unit test of the roles after role modifications, released the transports via SE10 and worked with Business Analysts in getting the roles tested in the QA system, before moving the roles to the Production System 07/2010 to 03/2012 Senior Auditor

Keck Medicine Of USC – Los Angeles, CA

Identified opportunities and recommends methods to improve service, work processes and financial performance, e.g. expense management Engaged in advisory work as a way to provide value-added feedback to assist management in improving their operations

Worked collaboratively with the project team to identify project and post-implementation risk/issues and develop recommendations for corrective action

Performed both Integrated audits and IT audits relating to Trading Management systems within Investment Management (IM) /Wealth Management (WM) space Assisted or perform all sections of an information systems audit such as software applications, databases, networks, data security, and IT frameworks Assisted and/or supervises audit team members in the performance of internal audit fieldwork for audit areas assigned by audit management Prepared working papers, reports and supporting documentation for audit findings Identified management control weaknesses and provided value added suggestions for remediation

Determined financial and operational audit areas, providing most economical and efficient use of audit resources

E

Bachelor of Science: Computer Engineering Technology ITT Technical Institute - Atlanta,GA



Contact this candidate