CHAZELLE LANUM

**** ***** *** ******, ** - 209-***-****

adbbt4@r.postjobfree.com

Experienced 911 police and fire dispatcher with 16 years of experience. Combined 19 years of experience with secretarial and data entry. I am P.O.S.T certified with experience in all call types, including critical incidents. I have experience in dispatching fire, police, animal control, S.W.A.T. and public works. Experience also includes dispatching for a large tow company and security investigations agency.

WORK HISTORY

07/2019 - 11/2019

DISPATCHER, RANK SECURITY & INVESTIGATIONS

Data entry, dispatching calls for service, mapping, taking all calls for service, assisting customers, monitoring video wall, entering alls and information into CAD, monitoring multiple radio channels, entering and updating vacation and extra patrol requests, contacting agencies throughout Stanislaus County for emergency services as needed, distributing BOL's, etc. 11/2018 - 04/2019

DISPATCHER, COLLEGE OAK TOWING

Data entry, dispatching appropriate equipment and trucks to calls for service, mapping, taking all calls for service, front desk – vehicle and property releases, monitoring AAA, calling customers, receiving and documenting all incoming cash, credit card, and check payments.

11/2017 – 07/2018

DISPATCHER II, MERCED COUNTY SHERIFF’S DEPARTMENT

Dispatching deputies, specialty units, animal control, detectives, and other emergency services, Answering all 9-1-1, administrative lines for the county of Merced. Running inquiries on all driver's license, warrant, NCIC, and local warrant and probation checks. Communicating with all surrounding agencies. Entering property, vehicles, weapons, boats, etc into DOJ, CLETS, NCIC. Extensive knowledge of California state laws and Penal Codes and Public Works. Running driver's license, license plates, local warrants, and probation status including NCIC. Creating and distributing BOL's. Communicating with outside agencies. Global and extensive knowledge of CA state law and CAD (computer aided dispatch system). Assist with schedule & scheduling needs of the department. Create calls for service as each call comes into the dispatch center. Manage and document everything said by officers, fire personnel, and citizens, while on priority calls for documentation. 07/2004 – 11/2017

DISPATCHER II, MERCED CITY POLICE DEPARTMENT

Completing inquiries on all driver's license, warrant, NCIC, and local warrant and probation checks, Communicating with all surrounding agencies. Extensive knowledge of California state laws and Penal Codes, Dispatching Police, Fire, Animal Control, SWAT, specialty teams, detectives code enforcement, and after hours Public Works, Answer all 9-1-1, administrative, emergency, and elevator ring down lines for city of Merced, Entering Restraining Orders, Property, Weapons, Vehicles into NCIC/CLETS, Creating and distributing BOL's, Communicating with outside agencies, Extensive knowledge of CA state laws, monitor and update the CAD records system, assists with scheduling, monitor, update, time stamp everything said by officers and firemen. 06/2006 – 10/2006

POLICE ACADEMY CADET, MERCED CITY POLICE DEPARTMENT 10/2001 – 10/2003

TYPIST CLERK/ADMINISTRATIVE ASSISTANT, MERCED COUNTY MENTAL HEALTH Created documents and brochures, monitored all county vehicles, ordered all supplies, kept minutes, covered front desk (reception), managed all training and travel requests, assisted with Emergency Management team, created Power Point presentations, monitored and reviewed all timecards for the staff.

05/2001 – 10/2001

ASSISTANT SECRETARY, CENTRAL VALLEY HEARING AND SPEECH Dictation, created forms, answered all calls, filing/faxing, appointment reminders, medical insurance billing, bank deposits. EDUCATION

2004 – updated every 3 years till present

P.O.S.T. Certified (Police Officer Standard Training), San Jose Police Academy 06/2006-10/2006

Police Academy, Fresno College Police Academy

2000

Central Valley Occupational Center, Administrative Assistant Certification Skills

• Structured and organized

• Analytical: Ability to prioritize

• Works well in stressful situations

• Works well independently/ and with a team

• Data Entry

• Confidentiality at the highest level

• Ability to multi-task

• CAD Multi line telephone systems/records

• Microsoft Office

• Adapts and learns quickly