Manager Customer Service
Resume:
Calvin Newson
*****.**.**@*****.***
Line Cook with Management Experience
Specializing in Customer Service, Management, Training of Employees and Students, and Restaurant guidelines.
Dynamic, Results-Oriented, responsible, creative, organized, reliable and Team-Spirited
Overview
More than twelve years of professional cooking and kitchen management experience. Exemplify leadership qualities and professionalism, backed by a consistent, verifiable record of employment. Reliable, hardworking, punctual, great attendance cooks and presents plates with perfection. Experienced also in customer Service and teaching and training of new Chefs and students.
Areas of Expertise
●Broil, Mid and Fry Cook
●Food Purchasing and Inventory
●Reduction of Waste Control Costs
●Training and development specialist; teaching instructor
●Maximizing kitchen productivity and staff performance
●Supervise Back of the house staff up to 12
●Following and Implement of all Osha Guidelines
Professional Experience
Fed Ex- Cedar Rapids, IA
Package Handler
Package Handlers are responsible for warehouse duties including:
●Unloading and/or sorting of packages of varying sizes and weights by hand
●Lifting, pushing, pulling, carrying, scanning, placing packages
●The physical loading, as well as physical bending, twisting, kneeling and etc. in a safe and efficient manner.
Hy-Vee- Coralville, IA
Head Chef/ trainer of new employees
●Works closely with the Kitchen restaurant Manager
●Creates new seasonal menu items as well as creative items.
●Works with Hy-Vee corporate members and oversees the completion of the new menus while teaching kitchen staff to produce items.
●Assure quality control, and minimize waste.
Class ACT-Kirkwood Community College, Cedar Rapids, Iowa
Mentor/ Chef/ Student in training
●Served as a Mentor for students as well as role as a Chef in a 5 star restaurant.
●Taught technique to new students entering the culinary program.
●Trained all new incoming employees.
●Followed all protocols put in place by the school administration in order to assist the professors in teaching students the different aspects and requirements of a kitchen
●Assure quality control, and minimize waste.
Apple Bees- Coralville, IA
Kitchen Manager/ Head Line Cook/ Trainer
●Kitchen Manager, and Head Line Cook for restaurant producing $2.5- $5 million in revenue annually.
●Train all incoming kitchen staff.
●Direct up to eight cooks/Kitchen staff.
●Assure quality control, and minimize waste.
2019- Present
2016-2020
2014-2016
2008 - 2014
Kincaid’s- Minneapolis, MN, 4.4*/5*
2007 - 2008
Broil Cook, Salad Station
●Controlled Salad Station and Broil side of line.
●Specialized in Steaks and other High quality meats.
●Specialized in salads, appetizers and desserts.
●Created all sauces from scratch
Applebee’s-Minneapolis, MN
2006 - 2009
Head Line Cook/ Trainer
●Head Line Cook for restaurant producing $2.5-$5 million in revenue annually.
●Train all incoming kitchen staff.
●Assure Quality control, and minimized waste.
Applebee’s- Albert Lea, MN
Head Line Cook/ Trainer
●Head Line Cook for restaurant producing $2.5-$5 million in annual revenue annually.
●Train all incoming kitchen staff
●Assure quality control, and minimized waste.
2004-2006
Education & Qualifications
Midland Park High School 1998-1999
Graduated: High School Diploma
Serve Safe Certificate
Certificate received 2010
Kirkwood Community College Culinary Arts Program
Graduate: Culinary Arts Degree
Fine Diners Club At Kirkwood Community College
●Received first place in a Mock Chop competition
●Received first place in a chili cook off.
●Organized Fundraiser events for hotel Kirkwood
●Organized bake sales, and food drives for the Culinary Program.
References & Supporting Documentation Furnished Upon Request
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