Data Salesforce

LALITA NAGRAJAN

Email: ******.********@*****.***

Contact No: 201-***-****

SUMMARY:

• Senior Software Quality/ Data Engineering Professional possessing extensive experience across client/server, mobile and web platforms.

• ISTQB and Business Analysis (ISEB) certified from British Computer Society

• Experienced writing Use Cases, developing User Stories from requirement documentation, technical writing and creation of test documents including Test Strategies, Test Plans and Test Cases

• Experienced using automated testing tools such as Cypress, Quick Test Pro, Selenium, Java Cucumber, Mercury Quality Center and Percy

• Experienced in requirement analysis, functional studies, quality reviews and all forms of testing including Functional, UI, Performance, Adhoc, Exploratory and Regression Testing

• Performed backend database testing to validate data using SQL queries and Unix commands

• Trained in Data Engineering tools like Hadoop, Hive, Scoop, Oozie and Pig TECHNICAL SKILLS PROFILE:

Programming Languages: C, C++, Java Scripting, Java (Servlet API, IDE), Visual Basic and HTML Operating Systems: Windows, Linux

Databases: MS SQL Server, MS Access

Mobile Platforms: iOS, Android, Blackberry

Tools and Utilities: HP Quality Centre, Jira, QTP, Confluence, Test Link, Trello, Soap UI, Java- Cucumber, selenium Cypress, Percy, Postman

Data Engineering Tools: Hadoop, Hive, Scoop and Oozie Compass (Real Estate Firm) Jan 2019 to Present

Senior QA/Data Engineer

Project: Marketing Center (Promotion Team)

• Was involved in testing of different promotion templates of property listings, email campaigns, ad campaigns including Facebook and Instagram for major regions of New York, DC, San Francisco and Dallas

• Tested different APIs based on their functionalities for different promotion campaigns like email and digital ads using postman

• Worked on automation using Java-cucumber, Selenium, Cypress for automating the major features including pdf download, email and digital ad campaigns and insights. Percy was used in integration with Cypress for test for any discrepancy in the images and contents

• Worked on different test documentation tools including Jira, Confluence and Test Rail for writing test plans and bug reporting

JEFFERIES (Investment Banking) August 2018 to Present Data Analyst (CRM and Salesforce)/QA

Project: Data Cleansing & Enrichment

Environment: Salesforce, Jefbase, Onejef, Jira

• Data Analysis, Cleansing and enrichment Specialist on the Salesforce application

• Responsible for data cleansing within the Salesforce application and Jefferies customer Database, which included the analysis, testing and cleansing of data involving different bankers from Investment Banking

• Taking care of duplicate contacts, merges and other changes pertaining to the contact and data is reviewed and cleansed in frequent cycles to ensure a clean system for the bankers to access.

• Use SQL queries to check the different contacts in the database, their information as part of the Data cleansing and checking whether ETL process is working fine NEW YORK TIMES, NY August 2017 to Nov 2017

QA & Data Analysis Specialist

Project: Salesforce Testing / Data Cleansing

Environment: Salesforce, Jira, Slack

• Responsible for data cleansing within the Salesforce application, which included the analysis, testing and cleansing of data involving different advertisers and agencies

• Was required to check the data using Test Scripts based on the different functionalities and entities across both advertiser and agency datasets.

• Reported all bugs within the Salesforce application including incorrect or missing updates, dashboard and report status and any bugs that affected the overall performance of the application

• The actions performed within Salesforce included final reviews, merging, duplicating similar types of data and reviewing new data based on predetermined parameters TESTLIO, London, UK Sept. 2015 to July 2017

QA Analyst (Mobile and Web Applications)

Environment: Test link, Jira, Trello

Involved in setting up different configuration environments for manual testing and compatibility testing. Responsible for the setup and execution of test plans and test cases (both Mobile and Web applications within an Agile environment) based on User Stories for requirements and change requests. Experience in Cross Browser Testing of application across various browsers in both Windows and Mac. FLEXTRADE, London, UK Jan. 2013 to Sept. 2015

QA Analyst

Project: FX Trade, Finance, Investment Banking

Environment: Testlink, Testpro, Jira, Confluence

Involved in all aspects of the Quality Assurance process, including: reviewing the Business Requirement Documentation and Functional Specifications to develop the test scripts. Worked on the MAXXFX project for a product called ‘MAXXTRADER’ which is a FX Trading Platform. Involved in backend testing using Putty for tracking the trades and their behavior

EDUCATION:

• M.S., Mathematics, Fergusson College, Pune University, India, 2007

• B.S., Mathematics, Modern College, Pune University, India, 2004

• Data Engineering Certified by Platform Per Scholas sponsored by Cognizant Technology Solutions

• ISEB from British Computer Society

AWARDS:

Client Appreciation for Highest Rate of Adoption of ‘People Finder’ application tested for PWC (Price Waterhouse Coopers) in Infosys Technologies, Pune.

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