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Front Office Industrial Training

Location:
Male, Maldives
Posted:
January 16, 2020

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Resume:

NAME: SK MD ARJU RAHAMAN

HOUSE KEEPING PROFESSIONAL - HOSPITALITY INDUSTRY

Mobile: +960******* (Maldives) / +919********* (India)

Email id: adbbmq@r.postjobfree.com Essential Duties and Responsibilities as a Housekeeping Supervisor

•Trained the new staff and industrial trainees.

•Coordinated with front office in regard to minibar, VIP rooms.

•Assist Manager in taking inventory.

•Responding to the guest complaints, special request and ensure to achieve

•Complete guest satisfaction.

•To upkeep all the floors log sheets of the department.

•To be the responsible for the floor keys.

Inventory, Equipment & Quality: -

•Taking care of hygiene & aesthetics inspection and conveying feedback to.

•Operating staff for any discrepancies found in standardized norms.

•Performing regular/physical check for inventories, assessing projected needs and generating requisition of supplies for daily operations.

Customer Relationship Management:-

•Ensuring maximum customer satisfaction by closely interacting with in house and potential guests to understand their requirements.

•Coordinating with concerned departments guest preference /Information updates.

EMPLOYMENT DETAILS: -

Employer : Paradise Hondaafushi Island Resort & SPA, Republic of Maldives

Designation : Housekeeping Supervisor

Duration : 21th December 2019 to continue

Employer : Country Club Hospitality & Holidays Ltd. Undri, Pune-411060, India

Designation : Housekeeping Supervisor

Duration : 1st ’September 2018 to 12th December 2019

Employer : Intercontinental hotel Riyadh, Saudi Arabia

(5* Hotel with 274 Rooms and suits)

Designation : Room Attendant

Duration : 18th’June 2016 to 19th June 2018

Employer : Hotel PULLMAN-NOVOTEL, New Delhi Aerocity, India

Designation : Room Attendant (Pre-Opening team member)

Duration : 17th’August, 2015 to 26th’May 2016

(5* Hotel with 670 Rooms and suits)

Employer : Hotel Radisson Blu, Greater Noida, New Delhi/NCR, UP, India

(5* Hotel with 175 Rooms and suits)

Designation : Room Attendant

Duration : 10th’April 2013 to 14th’August 2015

Employer : Hotel Radisson Blu, Greater Noida, New Delhi/NCR, UP, India

Designation : Industrial Training

Duration : 8th’October, 2012 to 7th’April 2013

(5* Hotel with 175 Rooms and suits)

ACHIEVEMENT & TRAINING:-

•On completing the floor supervisor training Intercontinental hotel Riyadh, (Jan 2017 to Mar 2017)

•On completing the Office Coordinator training Intercontinental hotel Riyadh, (Oct 2016 to Dec 2016)

•Property Management Software’s- OPERA, PMS, QMES,MICROS,

•Problem Resolution, Ecolab Chemical Handling/Usage at PULLMAN-NOVOTEL, New Delhi Aerocity,

•Completed IHG Frontline Course at Intercontinental Hotel Riyadh.

EDUCATIONAL QUALIFICATION:- Passed Bachelor of Hotel Management Examination under NIMS, New Delhi in this year 2015.

•One year Hotel Management Diploma from B.S.H.M, Kolkata in this year 2012.

•Passed Higher Secondary Examination under West Bengal Council of Higher Secondary Education in this year 2005.

•Passed Madhyamik Examination under West Bengal Board of Secondary Education in this year 2003.

COMPUTER SKILLS: -

I have completed my Computerised Hardware, Networking & Basic Electronics course from Brainware Computer Academy in this year 2010.

•I have completed my Computerised Financial Accounting course from Brainware Computer Academy in this year 2010.

•I have completed my Computerised Impact course from Webel Informatics Limited in this year 2007.

LANGUAGES KNOWN:-

English, Hindi, Bengali.

HOBBIES:-

Travelling, Photography, Playing cricket, Listen Music.

SELF REFLECTION:-

(i) Possesses an optimistic attitude and want to take every opportunity to excel and emerge as a strong person.

(ii) Have a strong apathy for hypocrisy, corruption and disloyalty.

PERSONAL DATA:-

FATHERS NAME: SK.MD.NASIRUDDIN

PRESENTADDRESS:- PERMANENT ADDRESS:-

Paradise Hondaafushi Island Resort & SPA, Vill +PO- Karaj Gram, PS- Katwa,

Haa Dhaalu Atol, Republic of Maldives Dist- Purba Bardhaman,

PASSPORT NO: M4621485 State- West Bengal,

Skype ID: skmdarju3 PIN-713502, India

DATE OF BIRTH: 1st January 1987.

SEX: MALE

NATIONALITY: INDIAN

PLACE: KOLKATA

DATE : SIGNATURE



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