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Food and Beverage Manager

January 16, 2020

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Professional Profile

• A highly motivated and experienced hospitality professional with 11 years demonstrated proficiency and significant experience in managing and pre-opening different types of Food and Beverage outlets and a series of upscale, high volume banquet and catering events.

• Strong work ethics. An effective team player and leader with the ability to work under pressure and multitask while maintaining and focusing on delivering positive results. Works exceptionally well both with interacting with guests and work associates.

• Excellent communication skills, positive attitude towards guests, colleagues, company and Owners.

• Outgoing personality being the strongest point, people oriented, assertive, energetic, enthusiastic and able to work independently on projects assigned and accomplishes within the given timeframe.

• Training and development of employees and team members to build the most superior workforce in the organization to accomplish company goals.

• Revenue driven and problem solving in handling last minute functions/requests & projects.

• Closely works well together with the Head Chef of the outlet to manage expenses and costs.

• Flexibility and adaptability, ability to accept and learn from criticisms

• Works well under pressure. Quick witted and able to handle difficult situations even on a last-minute basis.

• Committed and self-confident to communicate with people on all levels.

• Career growth for having the passion in providing service excellence to all guests. Skills / Qualification

• 11 years of F&B Managerial operation of Banquet and Catering Operations, Restaurants, Cafes, Lounges

• 19 years of F&B hospitality service in different kinds of restaurants and Hotels

• MS Office proficiency (Word, Excel, Power Point, Outlook)

• Pre-opening of Food and Beverage Outlets and Banquet Halls

• Banquet and Catering operations and set ups

• Food and Beverage operations health and safety; Hygiene and sanitation (HACCP Certified)

• Having excellent communication and customer service skills

• Knowledge proficiency in POS (Point of Sale) system: PMS (Property Management System) John Reyes Pascual

Nadeera Star Building 289 Flat 2, Road Awal Avenue, Manama Al Fateh, Bahrain 52 Oxford Street Cubao Quezon City, Philippines 1109 /

Skype: live:john_pascual15

Bahrain (973-******** / Philippines (63-915******* John Reyes Pascual – Resume

Relevant Work Experience

August 2019 -


August 2018-

August 2019

September 2017-

November 2017

Owner’s Representative

Property Hunter Real Estate W.L.L.

Office 22, Entrance 102, Sh. Abdullah bin Isa avenue Muharraq 0206 Governorate, Kingdom of Bahrain +973-********

• Rent, buy, or sell property for clients. Perform duties such as study property listings, interview prospective clients, accompany clients to property site, discuss conditions of sale, and draw up real estate contracts. Includes agents who represent buyer.

• Compare a property with similar properties that have recently sold to determine its competitive market price. (Appraise property values)

• Getting information, working directly with the public, resolving conflicts and negotiating with others, establishing and maintaining interpersonal relationships. Food and Beverage Manager

Wyndham Hotel Group

Ramada Manama City Centre

Building 3236, Road4654, Block 346 P.O. box 17131

Al Seef, Manama, Kingdom of Bahrain Contact

Number: +973-********

• Reports to the Hotel General Manager. Responsible for all F&B outlets (Reem Al Bawadi restaurant/ Patio restaurant /Palm Lounge including banqueting), Ensures that service and HACCP is followed up to standards.

• Re-constructed and launched outlet menus and improved the under-performing banquet functions by implementing a standard Banquet event order with all the details in it.

• Responsible on monthly Profit and Loss, expenses and cost controlling of all F&B outlets. Assistant Food and Beverage Manager

The Imperial Hotel and Hot Springs Resort

Guangdong Province, People’s Republic of China

Contact Number: +86-756-*******

• Managing the performance of five Food and

Beverage outlets. A Chinese restaurant, a mini bar & lounge (CC Cellar), All day dining Café, A street hawker dinner concept buffet, A noodle house (Open 24/7) and a KTV Family Bar. Manages the performance of a Banquet hall with 300 covers and VIP Private Rooms for meetings and conferences.

• Improved an underperforming Banqueting service, preparations, proper storing, cleanliness and hygiene and decoration ideas.

• Introduced HACCP Standards. Proper Time and Temperature control. Basic Food and Beverage handling, Hygiene and sanitation.

• Responsible on monthly Profit and Loss, expenses and cost controlling of all F&B outlets. PROPERTY HUNTER REAL ESTATE W.L.L.

John Reyes Pascual – Resume

January 2015-

September 2017

September 2009-

December 2014

September 2007-

September 2009

Banquet Operations Manager

The Empire Hotel and Country Club

Jerudong BG3122, Brunei Darussalam

Contact Number: +673*******

• Responsible on every event operationally,

covering 2 ballrooms with the capacity of 1,800 covers and 300 covers respectively and 16 other function rooms including a stand-alone theatre with a capacity of 300 seats, a recreational area by the beach, great for outdoor activities and family gatherings.

• Managing almost 200 staff regular and casuals including their trainings.

• Responsible on monthly Profit and Loss, expenses and cost controlling. Restaurant / Outlet Manager

The Empire Hotel and Country Club

Jerudong BG3122, Negara Brunei Darussalam

Contact Number: +673*******



RESTAURANT MANAGER - Li Gong Chinese Restaurant (Chinese) - Dec 2013- Dec 2014 Accomplishment: Successfully launched the Re-opening of the restaurant Halal certificate requirements accomplished for the restaurant. OUTLET MANAGER – Bunker Bistro Club Restaurant - June 2013-Nov 2013 Bunker Bistro (Country Club Restaurant) All day dining International Ala Carte Menu OUTLET MANAGER – Lobby Lounge - June 2011- June2013 OUTLET MANAGER - “ZEST” (Empire Deli shop) – June 2011 – June 2013 Accomplishment: Pre-opening. Successfully launched and Grand Opening team leader of the new Empire Deli shop called “ZEST” on July 9, 2011. OUTLET MANAGER – Spaghettini Italian Restaurant (Fine Dining) - Sept 2010 - June 2011 Accomplishment: Launched successfully numerous F&B promotions such as The Epicure, Sheets Promotion, French promotion with the Dorchester Plaza Athene, Paris team OUTLET MANAGER – Atium Café – All- day Dining Restaurant - Sept 2009-Sept 2010 Accomplishment: Successfully controlled all expenses and managed food and beverage costing Assistant Banquet Manager

The Empire Hotel and Country Club

Jerudong BG3122, Negara Brunei Darussalam

Contact Number: +673*******

• Assists the Banquet Manager in planning,

organizing, directing and controlling the overall Food & Beverage operation of all banquets and catering areas as well as maintaining established quality standards in a manner consistent with the company standards.

Accomplishment: Pre-opening and Grand opening team of the Grand Banquet Hall (Indera Samudra Hall) of The Empire Hotel and Country Club (August 2009). John Reyes Pascual – Resume

September 2005-

September 2007

September 2003-

September 2005

July 2002 - August


February 2000 -

June 2002

Restaurant Supervisor

The Empire Hotel and Country Club

Jerudong BG3122, Negara Brunei Darussalam

Contact Number: +673*******

• Assists the Assistant Restaurant Manager and

colleagues with daily operation of the restaurant and staff supervision.

• Oversees the activity of Assistant Restaurant Manager and ensures maximum service is extended to the guest in his assigned station.

• Designated Supervisor in charge of any food and beverage area at any time Restaurant Captain

The Empire Hotel and Country Club

Jerudong BG3122, Negara Brunei Darussalam

Contact Number: +673*******

• Communicates well and works closely with the

culinary team to ensure customer satisfaction.

• Responsible for ensuring the quality of service according to standards. Communicates well with guests regarding comments and suggestions and if situation arise. Answers query and make recommendations based on customer needs and requirements Bartender - New World Renaissance Hotel - Bocarinos Bar & Coffee shop Esperanza Street corner Makati Avenue, Makati Philippines 1228 Assistant Restaurant Manager - The Linden Suites (Swiss Bel-Hotel) Monsoon Restaurant + Bar #37 San Miguel Avenue, Ortigas Pasig City, Philippines Education

June 2013 – June


Diploma in Hotel Management

MAHTEC (Malaysian Association of Hotels Training and Education Center) Kuala Lumpur, Malaysia

June 1995 –

October 1999

June 1991 –

March 1995

Bachelor of Science in Computer Engineering

TIP (Technological Institute of the Philippines)

Quezon City, Metro Manila, Philippines

High School

Colegio de San Juan de Letran

Intramuros, Manila, Philippines

John Reyes Pascual – Resume

Leadership Activities and Awards

Cross Exposure Program: Dorchester Collection of Hotels (Europe) – July 2013

Hotel Plaza Athene, Paris - Maitre d’ hotel Trainee - Le Relais Plaza Mr. Werner Kuchler – Directeur du Relais Plaza (

The Dorchester, London - Lounge Host Trainee - The Promenade Mr. John Scanlon – Hotel Manager (

Visited other Dorchester collection Hotels for different kinds of set up at 45 Park Lane and Coworth Park, Ascot Assisted by Mr. Knut Wylde (Director of Operations-Coworth)

2011 • Awarded Outstanding Employee of the year 2011 Front of the House 2011 • Awarded Outstanding Employee 4th quarter 2011/ Nominee for Employee of the year 2011

2007 • Front of the House of 3rd Quarter 2007

2006 • Awarded Best Departmental Star of the year 2006 2005 • Departmental Star of the month January 2005 Professional Certificates

May 24, 2019

September 2015

Institute of Hospitality (Flow Hospitality Training –UK) Food Safety Level 2

Certificate number: 20955513

Chartered Institute of environmental health


Centre Number: 21439 Certificate Number: 9822713 Royal society for public health


Centre Number: 00450184 Certificate Number: 459230 LEVEL 3 AWARD IN SUPERVISING FOOD SAFETY IN CATERING (NON UK) Centre Number: 00450152 Certificate Number: 459263 John Reyes Pascual – Resume

Character References

Ms. Felinor Agustin

Managing Director / Owner

Property Hunter Real Estate W.L.L.

Kingdom of Bahrain


Mr. Desmond B. Acheson

Managing Director of Acheson Hospitality

Former General Manager of Wyndham Hotel - Ramada Manama City Centre Kingdom of Bahrain


Ms. Gailin Hoffman

Former Human Resources Manager of Wyndham Hotel - Ramada Manama City Centre Kingdom of Bahrain


Mr. Stephen Mannock

General Manager at Isle of Eriska Hotel, Spa and Island Former Director of Operations at The Empire Hotel & Country Club Brunei Darussalam

Ms. Michele Wong

Director of Catering and Conference Services at The Empire Hotel & Country Club Brunei Darussalam


Mr. Pidelo P. Prepotente

Food and Beverage Manager at The Imperial Hot Springs Resort and Hotel

(Yu Wen Xuan)

Zhuhai, The People’s Republic of China


Contact this candidate