Resume

Sign in

Customer Service Sales

Location:
Brisbane, QLD, Australia
Posted:
January 16, 2020

Contact this candidate

Resume:

Curriculum Vitae

MOHAMMED SHARAFAT ALI

** ********, ****, *****

Email Id: adbbi7@r.postjobfree.com

Passport No: BP0306268

Mob: +974********

OBJECTIVE:

A suitable position as above with a reputed organization & to work in an innovative and competitive environment, and to attain & fulfill organizational goals thereby simultaneously achieving personal career growth.

PROFILE:

Currently I am working in Hamad Medical Corporation as a Sr. housekeeping supervisor with Tanzifco Company WLL.

Have Training In BICSc ( British Institute Of Cleaning Science)

I have certificate of Fire and Safety.

I have certificate of Infection prevention control (IPC).

I have certificate of Waste Management .

Having 5 years of overall experience in Housekeeping Team Leader in fmm company.

Having 1 years of overall experience in Customer Services.

Having 2 years of overall experience in Sales Assistance.

Knowledge in COSHH & Risk Assessment.

Knowledge of MSDS & Color Coding.

I have certificate of T12,T7,T3,E5,F12.(Tennant Machines)

Have excellent communication skills in English, Hindi.

Well experienced in training staff; leadership counseling & motivation.

I have certificate in Managing HSE .

Skills :- Risk Assessment, Issue Permit to work, Perform HSE Inspections, Prepare COSHH Assessment and understand MSDS.

Work Experience:

Working as a Sr. Supervisor in Hamad Medical Corporation, Tanzifco company wll, Qatar from 17-aug-2019 to till date

Worked as a Housekeeping Team Leader in Hamad International Airport with Facility Management & Maintenance LLC, Qatar from 25th Apr- 2014 to 16-aug-2019

Worked as a Customer Service with Asiatic Group Sanjana Fabrics Ltd from 02th Mar- 2013 To 15th Apr- 2014.

Worked as a Sales Assistance with LIZA GARMENTS from 05th JAN- 2011 to 15th FEB-2013.

Relevant Experience

I was worked in FMM company as a Housekeeping Team Leader and my working area Hamad International Airport since April 2014 thorough knowledge of airport all areas, thorough knowledge of housekeeping. Thorough the knowledge of customer service.

Working as Housekeeping Team Leader in Hamad International Airport Qatar

Job Role:

Attended daily briefing

Listening to, understanding and clarifying guest concern.

Making sure that all the colleague are maintained well all the areas.

Maintaining guest confidentiality at all time.

Maintaining a high standard of personal apperceive and grooming.

Training up new housekeeping staff whoever is attached with our team.

Ability to work under pressure and strict deadline.

I was worked in Asiatic Group Sanjana Fabrics Ltd as a customer services from March 2013 To April 2014 Thorough the knowledge of customer service.

I was worked in Liza Garments as a sales Assistant from 05th JAN-2011 to15th FEB-2013

SALES ASSISTANCE:

The customer service is responsible for the meet and greet of the customer.

Being the first of the contract of the customer.

Experienced in performing and directing customer service functions in several work environment

Handle 30+calls daily, with duties including signing up new customers, presenting relevant product information, cancelling services.

Trained to new employees in how to use entering customer data and organizing and customer interaction logs.

EDUCATIONAL QUALIFICATIONS:

4.75- SSC

Bakail High School

Year completed:2008

3.90-HSC

Brahmanbaria Gov’t College

Year completed:2010

COMPUTER KNOWLEDGE:

1. MS-Word, MS-Excel, MS-Power point, MS-Access.

PERSONAL DETAILS:

Date of Birth : 01/Jun/1992

Nationality : Bangladeshi

Marital status : Married

Languages Known : English, Hindi, and Bangla

PASSPORT DETAILS:

1. Passport No : BP0306268

2. Place of Issue : Bangladesh

3. Date of Issue : 05 Aug 2017

4. Date of Expiry : 05 Aug 2022

DECLARATION

I hereby declare that the above information is true and correct to the best of my knowledge.

Signature

(Sharafat)



Contact this candidate