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Security Officer Customer Service

Edmonton, AB, Canada
January 15, 2020

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**** ********* *** ** ********, AB T6X 1W9



Looking for a challenging position as a Security Guard, where I can contribute my efficient skills and experience in a motivating and productive environment to ensure the safety of people and property.


Highly skilled in performing patrol duties within assigned areas to guard against theft, shoplifting, vandalism and fire

Adept at handling emergency situations effectively; medical emergencies, accidents and other threats

Hands-on experience in managing security systems in order to prevent theft, violence and vandalism

Well-versed in using different alarms for security purposes

Practical approach of observing all activities at premises and reporting any suspicious circumstances

Profound ability to resolve customer complaints and concerns

In-depth ability to gather data, compile information, and prepare reports



Allied Universal Security Services. Edmonton. AB 2019

Monitor the integrity of property boundaries of Auto port Main Yard (Sherwood Park).

Patrolled assigned areas on foot to ensure new vehicles security.

Answered general inquiries and calls, and relayed messages to appropriate staff member.

Performed regular safety inspection to ensure security threat free.


Director General of Police office, Hyderabad. INDIA. 2017 - 2019

Recruitment of Police Constables and Sub Inspector of Police

Preparation of arrangement plans for State and Central Elections duty


Nepture Security Services, Edmonton AB 2016 - 2017

Monitor the integrity of property boundaries of Ukarian village

Monitor security camera’s, fire alarms, deactivate fire alarms

Patrolled assigned areas on foot or in a vehicle to ensure personal, building, and equipment security.


Fort McMurray, AB 2016

Monitor the integrity of property boundaries of fired locations at Fort McMurray

Performed regular patrols on vehicle as well as on foot.

Monitored all surveillance equipments such as alarm systems and CCTV and analyzed for any misconduct.

Inspected facility as per client instructions and prevented all losses.

Managed all emergencies such calling G4S in case of a violator.

Managed building after fire brigade leaves facility.


Commissioner of Police office, Hyderabad, India 2014-2016

Handled crime and court related matters

Dealing with general complaints

Collected various types of evidences i.e. oral, documentary and expert opinion.

Prepared, revised, and maintained records of various police units

Attended annual Meetings

Maintained cordial relations with the magistracy and other officials and non-official


Safety Net Security, Edmonton, AB 2014

Monitored the property boundaries

Contacted police or emergency services when necessary

Investigated client’s complaints or potential criminal behavior.

Investigated thefts and criminal misconduct by questioning individuals involved in specific incidents.

Patrolled the premises and adjacent areas

Checked id’s of personnel and visitors before entering into the building

Investigated and reported any nefarious activity

Taken necessary action on spot when needed

Performed safety inspections in order to flail off any negative activity


BPS Protective Services K-9 Inc. Edmonton, AB 2013-2014

Monitored and reported suspicious activity to the management

Worked at retirement homes, constructions site, and Sherwood Park dodge.

Patrolled assigned areas on foot or in a vehicle to ensure personal, building, and equipment security.

Patrolled assigned areas on foot or in a vehicle to ensure personal, building, and equipment security.

Provided public assistance, including lockout services and information

watched for and reported irregularities, such as fire hazards, leaking water pipes, and security doors left unlocked, sounded alarm during fire outbreak and the presence of unauthorized persons

Documented monthly reports on visitors and vehicles entry to the premises for future references.

Always prepared start and end of shift report and handed it to the supervisor.

Maintained records of all important contact numbers required in case of emergency or other natural calamities such as fire.


Collective Security Services, Toronto, ON 2012-2013

Regularly patrolled at perimeter of building, hallways, stairs, exit doors, fire exits, visitor parking.

Maintained records of any unusual incident (Fire alarm, flooding, leaking) and/ or important occurrence, elevator booking, party room booking, management notice, and tradesman log.

Inspected regularly electrical room, mechanical room, storage room, garbage room, elevator, chiller room, locker room, gymnasium, party room, card room and moving room for any suspicious activity.

Monitored parking lot surveillance and submitted lot lighting maintenance and repair order paperwork as needed.

Administered entry of residents to building.

Investigated incident reports of theft and damage to property

Assisted all residents and employees by providing escort to individuals.

Managed the master key and all lock systems.


Bank of Montreal, Toronto, ON 2011-2012

Issued access badges and parking permits for employees

Patrolled bank facility to ensure security

Coordinated with cross-functional teams to support security services

Addressed queries from customers

Screened visitors before entering into bank

Monitored vehicles entering into bank’s premises.

Provided best customer service to each customers.

Reported all incidents, accidents and medical emergencies

Documented start and end of shift report.

Informed and warned patrons of rule infractions, such as smoking and loitering


Retail Store, Toronto, ON 2010-2011

Screened visitors before entering into premises

Reported any usual activities to Supervisor.

Observed security cameras for any safety hazards.

Maintained logs of daily shift activities

Worked effectively with colleagues and public.

Performed basic maintenances of security systems.

Identified and evicted shoplifters from premises.


Film/Movie Production, Toronto, ON 2010-2011

Provided security detail for cast and crew members to ensure their safety

Contractor watch for controlled access to authorized areas only, to ensure work is being performed in a timely fashion, and to ensure that all valuables in contractor work areas are secure at all times. Log in and out reports are filled out to for traceable records

Security protection for studios and film producers of all equipment and vehicles from theft and sabotage.

Utilized strong documentation skills to coordinate security personnel and physical security armory assets

Checked identification of all persons entering and exiting the facility

Patrolled assigned areas on foot to ensure personal, building, and equipment secured

Recorded data, such as property damage, theft, violations or unusual occurrences and provided reports to the supervisor for appropriate action

Ensured any cameras brought on the site have the legal pass issued by the authorized company.


Oral, verbal and written communication abilities

Fluent in English, hindi, telegu, and Urdu languages

Exceptional attention to detail


Bachelor of Science

Hyderabad, India


Security Guard License : 2010-present

Drivers Licence: 2011- present


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