JULIUS CAESAR GERIENTE
BLDG#* Mohammed Bin Marwan st,Fereej AlNasr, Doha, Qatar
Doha, Qatar
**.********@*******.***
HR Department
Doha, Qatar
Dear Hiring Executives;
Greetings!
I have seen your advertisement pertaining to your job vacancy, I would like to render my deepest intent to undertake vacancies related to any available position I am qualified. My C.V. is enclosed for your review. Given my related experience and capabilities I would appreciate your consideration for any job opening.
I am formerly the I.T.Consultant of McDonalds Qatar with solid 23 years experience in launching software applications and services such as Intelligent networks,Digital platforms That includes operation as support and training. I am responsible for the over all Information Technology operations and development for Mcdonalds Qatar. I started the I.T. Department from zero up to now that currently build stronger supporting the business. My strong technical and operational skills with a commitment for excellence make me an outstanding candidate for any available position.
Furtheremore; I have years of experience as well in Operations, having skills in Sales projections, Budget planning, Marketing, Customer Relationship, Quality assurance, Purchasing, Training, People Management, Operation management,Equipment management, office management and Business development.
I appreciate your endeavor to take time and review my credentials and experience. I am willing to be interviewed at your convenient time. I can be a part of your dynamic corporation with immediate effect. I am have No Objection Certificate with my previous employer and currently holding a valid drivers license. If my qualifications merit the application, a company sponsorship is highly requested.
Thank you for your selfless consideration.
Respectfully,
JULIUS CAESAR GERIENTE
JULIUS CAESAR AMURAO GERIENTE
BLDG#6 Mohammed Bin Marwan st,Fereej AlNasr, Doha, Qatar Doha, Qatar
Mobile Phone # 30728600
E-mail Address: **.********@*******.***
I.T. CONSULTANT / I.T SPECIALIST /SYSTEM ADMINISTRATOR / OPERATION MANAGEMENT
Hands On I.T. Consultant with good all-round supervisory and technical expertise for 23 years. Oversees the Information Services function to ensure successful delivery of an I.T. infrastructure across Mcdonalds Qatar Head Office and Restaurant. Provides leadership, direction, and guidance to the IT team and supports global and regional I.T. initiatives. Provides recommendations related to strategic direction for technology solutions McDonalds Qatar.
16 years experience in Restaurant Operations delivering outstanding QSC&V (Quality, Service, Cleanliness and Value towards our customers. Provides leadership, coaching, and direction to assigned restaurants, to maximize the long term sales and profit potential of the store. Builds a positive business relationship with Restaurant Staff and Restaurant Management Team.
CORE COMPENTENCIES
Project Management Training and Support Market Analysis
System Implementation Diagnosis and Resolution Retention
Network Development Network and Systems Security Inventory Control
System Analysis and Design Supervisory / Management Loss prevention
Digital Marketing Profit and Loss Analysis Security and Safety
Budgeting and procurement Infrastructure design Customer Relationship
Database Management Business Development SWOT Analysis
ERP and CRM Web Design / SEO ITIL
PROFESSIONAL EXPERIENCE
Information Technology Experience
Accomplishments
Led the project to build the network infrastructure of McDonalds Qatar Head office, call center and Restaurant. Installation of Cisco Firewalls, Router and Switch, Load balancers and fujitsu network attached backup device.
Deployed the Mcdonalds Delivery application – mobile and web app and Cashless payment.
Managed the deployment of Mcdonalds Global application for Android and Apple IOS.
Oversee the implementation of GROIP (Global Restaurant Operations Improvement Program) application for all Operations and Restaurant Management Staff.
Developed McDonalds Qatar Training Website- Training website accessible to all training P.C. in the store for restaurant staff.
Deployed the McDonalds Web Cockpit Data consolidation application –gathers all sales and Transactions from all restaurants in Qatar.
Deployed the Self Ordering Kiosk and Digital Menu boards,Digital POP’s (Point of Purchase)
Deployed the Wirelless ordertaking devices for all Drive-thru restaurants.
Deployed the Free Wifi infrastructure in selected Mcdonalds Restaurants.
Manage the deployment of Accounting software in Head office
Helps the deployment of the Generation 2.4 network infrastructure in all of the restaurants from network cabling, Cisco Router& Switch,Back end Server and POS, Installation.
Managed the deployment of new windows POS (Panasonic) and back office systems from the old proprietary Unix systems in all restaurants in Qatar.
Implemented the I.T. support Ticketing system.
Build infrastructure for All Restaurants Training PC’s.
Deployed Drive-Thru Order taker Kiosk, Service Time Dashboards and Wireless communication in all Drive-thru Restaurants.
Design and Deployed McDelivery Customer Database application.
Principal Accountabilities
People Development
Identifies the people and skills requirement needed to meet business objectives
Selects, develops, coaches and retains a diverse group of talented individuals who can deliver the I.T. solutions required to meet organizational goals
Briefs, oversees and guides team to achieve the company and department goals
Identifies development opportunities and internal/external training resources and courses suitable to address personal development needs
Conducts annual performance reviews and succession planning for the department
Utilizes reward and recognition programs to motivate staff
Builds strong relationships between other departments and external vendors and related business teams
Demonstrates ability to develop a professional network with other organizations and external vendors
Maintains professional relationships with peers in other corporations and outside organizations
Leads by example with regards to professional and personal development
Identifies most appropriate way to train people on new I.T. initiatives
Coordinates and cooperates with Training Department to ensure all new I.T. initiatives are briefed andproperly implemented
Technology Management
Assumes a leadership role in the implementation of product and service delivery processes, methodologies,
standards, and guidelines. Facilitates continuous product and service delivery process improvement to maximize business value of I.T. investments.
Ensures the business and technical direction for McDonalds Qatar is aligned with regional and corporate I.T. goals
Responsible for all aspects of life cycle management for a specific set of products or services including planning, testing, deployment, service and support, enhancements, and product retirement.
Uses performance metrics and tools to ensure maximum reliability and availability of platform resources
Establishes and enforces guidelines for approved products and services
Takes an active role in the development of regional I.T. projects, including allocation of resources and implementation of solutions
Manage the UAT of all McDonalds Mobile and Web Applications.
Manage projects through JIRA.
Virtual Machines / Servers
oBuild / Manage multiple VMs
Windows Server 2012
oInstallation / Configuration
oManaging Server Roles
oManaging Server Shares
Windows 10
oInstallation / Configuration
oJoining Workstation to Domain
Building Windows Domains / Domain Controllers
Active Directory Users & Computers
oCreating & Managing User / Computer Accounts
oManaging Account Memberships
oResetting Passwords
oManaging AD OU Structure
Group Policy Management
oCreating / Managing GPOs
oDeploy Software / Files VIA GPO
Manage, install and support network equipments
oCisco Router 1800 series
oCisco Switch 2960
oFirewall ASA 5505
oCisco Accesspoint 1240 POE Series
IT System Development
Understands overall picture of all I.T. projects to ensure efficient allocation of people and resources
Provides initial point of contact for customer, provides preliminary scope of project and delegates to Project Manager
Oversees projects and handles any major issues and hurdles that may present themselves
Operations Experience
Accomplishments
Contribute various community awards such as Beach Cleanup Drive, Alshafalla donation drive, McDonalds Qatar Best Restaurants.
Contribute with Regional Awards such as Best in Drive-thru Service, Top Regional Sales Comparables, Best Anti-competitive Campaign, Best in Marketing Campaign Award.
Contributes in reducing market wide food cost controllables down by 5%.
Contributes in increasing market wide sales by 5% annually.
Helps to establish Company Training Department – Helps facilitate Training and building training plan.
Principal Accountabilities
People
Demonstrates and reinforces the leadership behaviors and basic people minimums (uniform, crew schedules etc.) necessary to gain commitment from crew and management team.
Executes a plan, based on employee commitment measurement, to increase employee’s loyalty, satisfaction and pride with the McDonald’s experience.
Knows, enforces and educates crew on all appropriate personnel policies, labor laws, security and safety procedures.
Recruits, selects and retains an optimum number of restaurant employees who are enthusiastically dedicated to customer satisfaction.
Leads the development and training of all restaurant employees.
Uses basic human relations, communications and follow up skills and treat crew people as customers.
Oversees and reviews performance appraisals based on defined goals and objectives for all restaurant employees in a timely manner.
Plan and executes Enthusiasm program on a timely basis.
QSC/Sales Building
Maintains critical standards for raw and finished product quality, speed and quality of service, cleanliness and sanitation.
Models performance standards for all restaurant employees.
Measures external customer’s satisfaction and executes plan to improve their satisfaction with their McDonald’s experience and increase their loyalty.
Schedules to build the business on all day parts.
Executes market wide promotions to maximize sales potential.
Develops and executes my store marketing plans to maximize sales potential within the community.
Conducts in-store implementation of new products and procedures.
Profit
Accurately projects and control all P&L line items.
Manage food cost, waste and cash while managing shifts and/or areas.
Conducts an energy survey and implements action plan.
Conducts diagnostic tool and implements action plan.
Oversees all systems Ordering, Scheduling, Training, Personnel, M&R equipment and building.
Safety/ Sanitation/Security
Enforces and manages all food safety and sanitation requirements and practices.
Ensures proper implementation of cash handling policies and procedures for both crew and managers.
Ensures proper implementation of company policies and procedures for both crew and managers.
Ensures all security procedures are executed.
Administration
Administers in-store employee benefits and payroll procedures.
Uses proper security and verification procedures when handling deposits and the contents of the safe.
Maintains records for safety and appropriately documents contributions and performance in personnel file.
Ensures that all daily, weekly and monthly paperwork and reports are completed are accurately and submitted on a timely basis.
Ensure compliance with government requirements. Secure necessary licenses and permits and their renewals on a timely basis.
Accountable for the assets and other relevant materials that are entrusted during hand/take-over procedure
Work Experience
2010-2018
I.T. Consultant – Mcdonalds Qatar
1998-2010
I.T. Coordinator – Mcdonalds Qatar
2003 – 2010
Store Manager – Mcdonalds Qatar
1999-2003
First Assistant Manager-McDonalds Qatar
1997-1999
Second Assistant Manager- McDonalds Qatar
Feb 1997- 1997
Swing Manager- McDonalds Qatar
Dec 1995-Jan. 1997
Crew Chief- McDonalds Qatar
1992-1995
Crew Chief-McDonalds Philippines
1990-1995
Service Crew-McDonalds Philippines
1990-1995
Barangay Treasurer-Municipality of Pasay Philippines
Seminars and Training Attended
New Consultant Development Program (Hamburger University-Dubai) June 2011
Business Leadership Practices (Hamburger University-Dubai) 2002
Restaurant Leadership Practices (Hamburger University-Dubai) 2003
Systems Management Course (Doha, Qatar) 2006
Advance Shift Mangement Course (Doha, Qatar) 2005
Basic Shift Mangement Course (Doha, Qatar) 2004
Basic Management Course(Hamburger University-Dubai) 1999
Intermediate Operation Course(Hamburger University-Dubai) 1999
Basic Operation Course(Hamburger University-Dubai) 1997
Swing Managers Development Course (Doha, Qatar) 1997
Crew Chief Development Course (Doha, Qatar) 1996
Global ROIP Workship(Doha, Qatar) 2014
GMA Lite Onboarding (Global Technology and Digital Hub) Singapore 2018
Made for You platform Train the trainors (McDonalds Saudi Arabia) 2008
PERSONAL INFORMATION
Nickname : JC
Birth Date : December 26,1970
Nationality : Filipino
Language : English, Filipino
Status : Married with 2 Children
Special Skills : Computer Literacy, Leadership and management skills, Self motivated with minimal supervision, and willingness to learn more. Ethical Hacking.
EDUCATIONAL ATTAINMENT
Certificate in Information Technology
ICON Training Center
Doha, Qatar
2018
JAVA PROGRAMMING
Family Computer Center
Doha, Qatar
2019
Cisco Certified Network Associate
Aptech Computer Education
Doha, Qatar
2014
Project Management
Filipino Institute/ American Education Center
Doha, Qatar
2019
Computer Networking and Security
Filipino Institute/ American Education Center
Doha, Qatar
2019
Web Programming
Filipino Institute/ American Education Center
Doha, Qatar
2019
Autocad
Filipino Institute/ American Education Center
Doha, Qatar
2019
PRIMAVERA 6
Filipino Institute/ American Education Center
Doha, Qatar
2019
SEO Specialist (Search Engine Optimization)
Icon Training Center
Doha, Qatar
2018
Document Control
Icon Training Center
Doha, Qatar
2018
BUSINESS ENTREPRENEURSHIP
Filipino Institute/ Educate Learning Center
Doha, Qatar
2018
Computer Hardware and Software Servicing
Filipino Training and Development Center / TCA Arts
Doha, Qatar
2018
Oracle 8.0 and Developer 2000
Computer and communication Software Training and Research Division
Doha, Qatar
1999
Bachelor of Science in Computer Engineering
Adamson University
Manila, Philippines
1988 (undergraduate)
Secondary School
Arellano University
Pasay City Phillippines
1987
Primary School
Emilio Aguinaldo Elementary School
Quezon City Philippines
1983
Reference :
Levy Bundalian
McDonalds Qatar
Operations Manager
44360031/32
Rafael David
McDonalds Qatar
Seniour H.R.Consultant
44360031/32
AlMa Tagumpay
McDonalds Qatar
Training Consultant
44360031/32