Manager Sales

ANTHONY CLAPIER

***. ***.****

**** ****** *** ******, ** 83318

************@*****.***

SKILLS

Bilingual in Written and Spoken Spanish

Agricultural and Dairy Background

Experienced in Crisis Management, Loss Prevention, Inventory Control, and P/L Budget Management

Extensive B to B Relationship Management

Regulation Compliance for ATF, Fish & Game, OSHA and DOT

Mechanically Inclined and Experienced

EXPERIENCE

MAY, 2012 – DECEMBER 2019

STORE MANAGER, Cal Ranch stores

*Achieved the highest sales in the store’s history and currently on track to surpass that record

* Top 6 in total sales out of 26 stores 3 consecutive years.

* Directed human resource functions at store level including training, hiring, firing, and conflict resolution

* Increased average customer count by 5.5% YTD

AUGUST 2009 – FEBUARY 2011

AREA FIELD MANAGER U-haul co of Orlando, fl

*Increased sales by $250,000 achieving top sales honors for the fiscal year.

*Audited 35 independent U-Haul dealer locations every 60 to 90 days and provided extensive training.

*12 new business locations recruited in a 16-month period.

*Reduced customer complaints and dealer attrition through improved training and increased quality assurance measures.

*Recovered 8 stolen trailers in a 16-month period, 8 times the average rate.

*Increased transactions by 22% in my territory.

APRIL, 2007 – FEBURARY 2009

GENERAL MANAGER, U-HAUL CO OF IDAHO

*Top 100 in hitch sales achieved on a national level for 10 consecutive months

*$200,00 revenue increase obtained by regaining customer confidence and increasing customer base

*Lowest percentage of customer service complaints in the area.

*Maintained a low delinquency rate for over 130 storage units surpassing company goal

*Enhanced work culture and training resulting in increased quality of customer service and motivated employees.

December, 2005 – April 2007

GENERAL STORE MANAGER, MH Kings

*50% reduction in inventory shrinkage through implementing loss prevention measures

*15% increase in sales revenue

*Improved receiving and inventory procedures resulting in increased proficiency.

*Daily P/L Budget management and tracking

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