Medical Billing Customer Service
Resume:
FAUZIA FARNAAZ NISHA
Sacramento, CA · 916-***-****
***********.**@*****.***
To secure a rewarding full time position in the healthcare industry that will highlight as well as allow me to utilize and advance my new skills in the medical billing and coding field while providing opportunities for advancement.
EXPERIENCE
DEC 2015 – PRESENT
ENGINEERING TECHNICIAN, pegatron warehouse
Production Line Repair Units Machine operation, Quality check
Production Line operator.(2015-2016)
Testing of all repaired units on OTA stations and making sure all things run smoothly.
Promoted to RF department as Technical Auditor.(July 2017)
Promoted to Lead Technical Auditor.(July 2018)
Promoted to Technician/Lead Auditor. (August 2019)
In charge for daily audits for certain production lines.
Updating and maintenance of OTA fixtures, trouble shooting and restoring computer and OTA machines on the lines.
Calibration and audits of required machines, collecting relevant data and submitting reports to the department heads as well as responding to required department emails on daily bases.
Assisting the team of auditors with daily calibrations and necessary requests from the team lead and engineers.
OCTOBER 2015 – NOVEMBER 2015
FRONT DESK RECEPTIONIST, travelodge hotel
Customer Service, cashier and booking rooms.
Ensure rooms are ready before arrival. Office responsibilities, answering phones, fax, copier, typing memos
NOVEMBER 2010 – AUGUST 2015
INSURANCE AGENT, life ins corp of india (lici) fiji
Managed a team of 20 employees in 7 separate departments
Identify outcomes measurement, deficiencies and corrective action plans to address identified needs.
Collaborate with different companies to conduct a satisfaction survey and incorporate suggestions into new policies.
Cross train all staff amongst various departments to ensure familiarity with products and departmental procedures to assure coverage.
Developed a competitive yet, fun team atmosphere where staff competed on target fiscal goals, minimizing losses while maximizing financial returns with incentives and rewards.
EDUCATION
JUNE 2020, CURRENTLY ENROLLED
MEDICAL INSURANCE BILLING & CODING, UEI COLLEGE
Attending Medical Billing and Coding course at UEI college, so far I have learned how to Review medical procedures as documented by doctors, medical coders, and other medical facilities, Transmitting coded patient treatment information to payers and other recipients, patient billing, Insurance Eligibility/Authorization / Verification, Post A/R, Bill Patient Responsibility, Deductibles, Copay/Coins, EOB Review and F/U, Medical Billing, Collections, claims corrections, appeals, professional and facility Billing, UB04 / CMS 1500 claim forms, ICD 10, CPT, HCPCS DX Coding, Data Entry, Customer Service, Private and Commercial Ins and Medical Groups, Workers Comp, Long Term, Medicare, Medi-Cal, Anthem, BC/BS, UHC, Out of State Plans, HMO/PPO, HIPAA and CPR certified, HER, EMR, Medical Records.
2012
DIPLOMA, university of the south pacific
Diploma in Management Studies
2019-2021
CPR CERTIFIED, american heart assocoation
SKILLS
Attention to detail
Team player
Well organized
Self-Motivated
Self-starter
Punctual, multi-tasker
REFERENCES
TRAVELODGE HOTEL
Ranil Barma
Sacramento, ca
916 -822-0427
VOLT WORKFORCE SOLUTION
Apple Warehouse
Duan Harrion
Elk Grove, CA
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