PERSONAL INFORMATION

Muhammad Riazuddin

Karachi, Pakistan

+923*********

adbb3n@r.postjobfree.com

Date of birth 20th July 1973

HR STRENGTHS

Compensation & Benefits

Reward Management

Performance Management

Resourcing & Talent Management

HR Operations

HR Policies & Procedures

WORK EXPERIENCE

Feb 2017 – Sep 2019

Head of Compensation & Rewards

(Also served as Head of Talent Acquisition from 19th Aug to 30Th Sep 2019)

TCS Express & Logistics (Private) Limited

Engaged to design, implement, evaluate and manage staff compensation and benefits programs and to ensure market competitiveness and cost effectiveness. Administer organization’s compensation programs and serve as subject matter expert in all benefit related queries by ensuring all benefit programs are in compliance with organization’s policies and statutory requirements.

Supervise and manage all Compensation & Benefits, Rewards Management and HR Operations activities which includes payroll, performance management, life and health insurance, leave, attendance, exit management, relocation and transfers for more than 12,000 employees. Participation and active co-ordination in Annual Performance Management Exercise by liaising with departments for goal setting as well as Annual Performance Ratings of their staff. Calculation and disbursement of Variable Performance Bonus and Increment as per pre-defined criteria.

Ensure that the employee payments for all categories are paid in time and in an accurate manner.

Oversee implementation of HRMS and its maintenance on an ongoing basis.

Identify gaps in processes and policies and propose corrective measures. Regular review of HR policy manual and suggesting changes.

Participation and active co-ordination in annual budgeting exercise by liaising with Finance and other departments for preparation of annual budget.

Feb 2014 - Jan 2017

Head of Resourcing & Talent Management

Silkbank Limited

Develop and deliver the resourcing strategy for the bank to ensure delivery against required yearly hiring projection in coordination with line managers and ensure competent and professional workforce is recruited on timely basis and within approved budget.

Ensure manpower requirement of Silkbank is met by identifying, selecting and placing the right candidate at the right job through internal and external talent mapping.

Launched a structured recruitment process, on boarding and orientation program for new recruits.

Conducted orientation sessions on regular basis. Developed policies / procedures / forms / SLAs related to recruitment to ensure the Resourcing Unit partners with Business in meeting HR needs in a proactive and customer friendly manner.

Developed social recruiting strategy, update and refresh bank’s careers website and social media accounts. Developed Succession Planning model for critical roles. Extensively worked on building Succession Planning process.

Developed the employer brand by participating in Job Fairs and Guest Speakers Sessions.

Jul 2012 - Jan 2014

Head of HR Operations

Silkbank Limited

Supervise and manage all HR Operations activities which includes payroll, loans, health and life insurance, bank provided car, leave and attendance, exit management, relocations and transfers / rotation for more than 2,000 employees.

Streamlined the payroll and Final Settlement process which resulted in increased efficiency and controls.

Conducted industry wide survey and played active role in preparing HR Policies and Procedure Manual in line with best market practice.

Prepared and circulated comprehensive income tax e-filing guidelines to all staff and trained them on regular basis to file income tax returns on their own.

Reviewed and re-defined Job Descriptions at all levels by engaging department heads and all staff.

Sep 2005 - Jun 2012

Head of Compensation & Benefits

Dubai Islamic Bank

Joined the bank as one of the founder members when it did not exist. Launched Compensation & Benefits unit from scratch. Hired and trained people. Performed as back-up of Head of HR.

Launched Compensation & Benefits Unit from scratch.

Played a pivotal role in preparing HR Policies and Procedure Manual and HR Intranet that helped a lot in developing DIB’s culture which was a big challenge in the beginning. Ensure Policy and Procedure Manual remains updated by reviewing the same on regular basis.

Initiated and launched employee retirement benefits scheme from scratch including Trust Deed and Rules for Provident and Gratuity Funds.

Supervised and managed all Compensation & Benefits, Rewards Management and HR Operations activities for both regular and contractual staff which includes payroll, loans, health and life insurance, bank provided car, leave and attendance, exit management, relocation and transfers / rotation for more than 2,500 employees.

Developed and implemented a professional Performance Management System tailor made for all major employee groups to encourage a merit based high performance culture.

Job Evaluation and Job Grading / Benchmarking Surveys organized by Hewitt Associates on annual basis for alignment of internal and external equity.

Participation and active co-ordination in annual budgeting exercise by liaising with Finance and other departments for the preparation of annual manpower budget of whole bank.

Provide guidance to Management on employee relation matters and ensure that they are managed within the agreed framework and spirit of the institution. Manage and oversee all investigations, disciplinary and grievance matters effectively in partnership with Disciplinary Action Committee.

May 2005 - Aug 2005

Manager HUB

HSBC

Ensure optimum efficiency and security of HUB (HSBC’s Global Banking System) were achieved and maintained by ensuring compliance to Group Standards on all products, sub-products as well as other parameters. Investigate and isolate root causes on HUB problem, escalate and communicate issues detected with HBD (Hong Kong).

Jun 1999 - Apr 2005

Staff Officer Human Resources

HSBC

Manage all Compensation & Benefits, Rewards Management and HR Operations activities for both regular and contractual staff which includes payroll, loans, health and life insurance, bank provided car, leave and attendance, overtime, exit management, relocation and transfers / rotation for more than 150 employees.

Assist Head of HR in Performance Management by liaising with departments for goal setting as well as Annual Performance Ratings of their staff. Calculation and disbursement of Variable Performance Bonus and Increment as per pre-defined criteria.

Maintain and monitor the Provident and Gratuity Fund (Retirement Benefits) accounts and records by liaising with fund trustees and making necessary provisions.

Provide training to new users to get them familiarized with HUB (HSBC’s Global Banking System).

Ensure Group Safety and Security Procedures are followed by liaising with Administration Department.

Assist Head of HR in conducting industry wide Job Evaluation and Job Grading / Benchmarking Surveys organized by Hewitt Associates.

May 1997-May 1999

Universal Teller

HSBC

Cash handling, remittances and clearing as well as ATM Management. Term Deposits and Standing Instructions.

Aug 1996 - Apr 1997

Universal Teller

The Bank of Tokyo

This role included cash handling, issuance and encashment of FEBC, FCBC and DBC.

May 1995 - Jul 1996

Data Information Unit

Citibank

Credit Cards Operations.

EDUCATION

1991 to 1993

Bachelor of Commerce

University of Karachi

Accounting, Banking & Finance, Management, Economics, Business Law

PERSONAL SKILLS

Training & Presentation - regularly conducted Orientation Sessions in Silkbank.

Proficient in using MS Office software packages.

Regularly conduct Guest Speakers Session in Colleges and Universities.

ADDITIONAL INFORMATION

Conferences

Seminars

Trainings

Workshops

Courses

Certifications

English Language Training (British Council Karachi, Sep – Nov 1999)

HUB Personal Banking Support Course (Dubai, April 2001)

HUB Remittances Workshop (Dubai, April 2001)

Personal Leadership Workshop (Karachi, November 2002)

Business English (Karachi, June – September 2004)

Job Analysis and Job Evaluation (Karachi, March 2005)

HRM Conference (Karachi, November 2005)

HR Retreat (Fujairah, UAE May 2006)

Train The Trainer (Karachi, April 2015)

Contact this candidate