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Customer Service Accountant

Location:
Geneva, Canton of Geneva, Switzerland
Posted:
January 17, 2020

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Resume:

ACCOUNTING SPECIALIST

CLAUDE M. TROUET

+41-79-891-****

adbb10@r.postjobfree.com

Geneva, Switzerland

Belgian citizenship

**/**/****

Swiss Permit B

Profile

A self-motivated, hardworking professional with 14 years of experience in Finance/Accounting/Receivables/Payables

(Transition, Data Migration, Cash application, SAP ERP Implementation and Reporting). Able to demonstrate in- depth analytical, understanding, strategic ability to facilitate operational and planning of new processes and procedures to the AR functions. A native French and English speaker with fluency in Spanish and Portuguese with international experience where my language skills were used on a professional level. Professional Skills

SAP ERP end user AR/AP

NAVISION / SAGE / ORACLE / PEOPLESOFT

CREDIT & COLLECTIONS

CREDIT MGT & ANALYSIS

Excel VLOOKUP/Macros/Pivot

CASH ALLOCATION / FORECAST/ MGT

SALESFORCE

SYSTEM TESTING & IMPLEMENTATION

FINANCIAL REPORTING

IFRS & USGAAP

Education/Qualifications Barnet College 1996 - 1999 NVQ Level 2 Business & Administration Intermediate BTEC National Diploma Level 3 Business & Administration Advanced Languages French-English: Native /Spanish: C1 /German: B2 /Portuguese: C1 Work Experience

Accounts Receivable Specialist

Nestlé, Vevey Apr 19 to date (Temp)

Responsible for Nestrade and Nestle International Travel Retail accounts (LATAM/EMEA/APAC)

Improved and maintained dunning process

Supervised outsourced team in India for payment allocation and escalation

Used language skills to maintain relationship with LATAM countries

Accrual rebates (billing creation)

Handled multiple currencies and VAT invoices

Processed rebates, customer invoices

Issue monthly credit notes (Rebates: % vol.incentive/% space rental/% commission)

Produced weekly debtors’ reports

Reconciled accounts and follow up customer accounts

Produced weekly payment proposal

Responsible for AR queries internally and externally

Follow up KPI’s

Career Break – Taken time off to care for parent Aug 2017 to Dec 2018 Associate Manager Finance / AR

BIOSENSORS EUROPE SA, Morges May 2017 to Aug 2017 (Temp)

Ensured Credit & Costs Control function in the EMEA entities (AR management, credit line and payment terms assessment, AR setup in ERP, reminders and collection process, AR reports, follow-up bad debt provision, etc.);

Released orders for Direct and Indirect markets when on credit hold

Calculated and managed monthly accruals and provisions for Bad Debt;

Generated & explained various AR related reports (Aging, M-2-M movements, individual exposure, etc.); AR/Billing Operations Specialist

GENOMIC HEALTH INTERNATIONAL SARL, Geneva Jan 2017 to Mar 2017 (Temp)

Ensured timeliness and quality of billing of clients, private medical institutions and hospitals

Performed validation activities at all steps of the billing cycle

Produced weekly and monthly report to management and other business partners

Managed changes, customer account provisioning and reconciliation activities on different billing platforms AR Accountant/ Credit Control

WOLVERINE EUROPE LTD B.V, UK Feb 2015 to Jan 2017 (Perm)

Cash posting and allocating GBP/EUR/USD using SAP ERP

Managed credit limit/credit risk and payment plan when required

Prepared periodic and ad-hoc reporting for management, as requested

Managed credit hold reports daily

Account reconciliations

AR Accountant Specialist

BOEHRINGER INGELHEIM PHARMA GmbH & Co. KG, DE Mar 2013 to Feb 2015 (Perm)

Responsible for Cash Collection and Allocation for France and UK

Supported the Project and Management team with the relocation of the AR dept. in France to Germany

Supported Accenture & Project team with data migration to SAP ERP and testing ahead of Go Live

Trained and supervised new staff in Germany and France for UK/France AR duties

Produced desktop procedures on SAP system process for UK/France AR duties

Account reconciliations/Transfer/GL Accounts clearing and closing procedure through RUNBOOK

Revenue, commission and accrual accounting

AR Accountant Associate

MOODY’S INVESTORS SERVICE LTD, UK Nov 2010 to Mar 2013 (Perm)

Responsible for the cash ad collection of UK/Spain/French/Asia clients

Provided weekly reports on collected cash to management

Cash posting and allocating GBP/EUR/USD using SAP ERP

Delivered customer service assistance including billing inquiries, balance disputes and cancellation requests

Managed credit limit/credit risk and payment plan when required Credit Controller Technician AIR PRODUCTS S.A, SPAIN May 2008 to Oct 2010 (Perm) AP Accountant THOMSON REUTEURS, UK Oct 2006 to Apr 2008 (Contract) Administrator EUROPEAN MEDECINE AGENCY (EMEA), UK Jun 2005 to Sep 2006 (Contract) AP Accountant HEALTH AND CARE PROFESSIONS COUNCIL, UK Sep 2003 to June 2005 (Perm)



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