SUMMARY

Highly Energetic & motivated office manager skilled at strong organization, communication, relationship building, and working with diverse group of people. Possesses thorough knowledge of administrative management, Accounts Payable, Accounts Receivables, and Payroll.

HIGHLIGHTS

Outstanding Administrative, communication, customer service skills, vendor relations

Accounts Payable/Receivable Management/ Data Entry

Excellent Payroll Management (Process Payroll, Statutory Deductions, ESA, WSIB, HRDC, any related inquiries)

Human Resources (Post job, Pre-screening, Orientation)

Group Benefit Administration

Very knowledgeable in Microsoft Office

Leadership, Mentoring, Training

EDUCATION AND TRAINING

Certified Payroll Manager Canadian Payroll Association January 2014

Payroll and Accounting Diploma Everest College March 2013

Honours Business Diploma Sheridan College 2010 - 2013

Honours Business Certificate Sheridan College June 2009

PROFESSIONAL EXPERIENCE

Office Manager

Prepared daily schedules to inspectors

Produced formal reports from inspector’s field memo

Followed-up with clients for outstanding details for reporting

Managed accounts payable and receivable (followed up and reconciled accounts)

Handled the bi-weekly payroll, statutory deductions remittance, WSIB reporting & remittance, HST remittance, handled HRDC and CRA requests

Handled phone system (received incoming calls and directed the calls appropriately if required)

Prepared and issued record of employment

Handled incoming and outgoing mails

Established, processed, maintained, and updated files, records, company certificates, and/or other documents.

Prepared and made the bank deposits

Assisted the president with creating proposals for new projects, reporting, completion of preapproval/qualifying documents for new vendor setup from clients, and meetings

Human resources (pre-screen, performed reference check, produce welcome package, orientation)

Ordered office supplies

Created business correspondence, emails

Made lunch arrangement and coordinated events

Greeted visitors

Followed-up with vendors regarding office machines (renewal of contract or buyout the product)

Coordinated the implementation of benefit system

Accounts Payable

Processed invoices (matched, coded, batched, posted) and employee expenses

Responded to vendor inquiries

Completed cheque run

Produced accounts payable documents (register)

Reception relief (handled switchboard, sorted and distributed mails, greeted visitors and maintained visitors log)

Created different reports (aged accounts receivable, weekly accounts payable)

Prepared meeting room and equipment

Payroll

Created and maintained (new hires, banking information, made necessary changes, terminations, etc) employee master files in different payroll systems

Imported hours from time and attendance program to payroll system (Interface)

Administered the time and attendance system including verification and adjustment of hours as per the request from leaders or managers and reconciled hours against payroll system for payroll submission

Checked for errors (system or employees) and resolved or escalated to supervisors

Processed manual payroll (if required) and updated the year-to-date information (correction to history) in payroll system

Reconciled/balanced earnings and deductions against cheque register in pre/final payroll transmission

Prepared and issued record of employment (electronically and manually)

Processed hourly and salaried bi-weekly payrolls for up to 1000 employees

Processed and audited manual time cards

Processed different types of payment (retroactive payment, vacation pay, pay-in-lieu, severance, lump sum, safety glass) and deductions (RRSP, Garnishment, advances, Group Insurance Premium)

Resolved issues related to payroll (earnings, deductions, benefits) and provided information to management as requested

Made and reconciled government remittances (source deductions, employer health tax, RRSP, WSIB) and submitted annual returns (WSIB and EHT)

Participated in year-end procedures

Liaised with staff and management including third parties (WSIB, HRDC, CRA, Benefit Providers) on payroll related issues

Kept record of banked hours, vacation time, and sick time

Created report using different programs

Performed bank reconciliations

Participated system upgrades and trained co-workers

Benefit Administration

Notified employees as they become eligible for benefit

Enrolled employees for benefit and maintained (made necessary changes such as personal information, rate changes, etc) employee profile

Processed medical, dental, and vision, short term disability (STD) and long-term disability (LTD) and life claims

Assisted employees in resolving issues (reimbursement, short payment, rejection of claims)

Liaised between benefit provider and management

Reconciled monthly statement

Library Page

Collected books from book drop, sorted, shelved, and self-read them

Processed hold for customers and assisted customers in finding materials

Assisted staff in opening and closing procedures

EMPLOYMENT HISTORY

Office Manager Butler Inspection Group Inc November 2014 -December 2019

Payroll/ ABC Group Product Development November 2006 – June 2009

Accounts Payable

Library Page City of Mississauga May 2007 – September 2012

Payroll/Benefit/ King-O-Matic Industries February 2004 – December 2004

Accounts Payable

Accounts Payable/ Bingo Country October 2002 – September 2003

Payroll

Payroll/Benefit William Ashley September 2000 – June 2002

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