Lama zaki abo Qamar

Personal Information

Date of Birth: 11/12/1989

Nationality: Palestine

Marital status: Married

Gender: Female

Mobile: 009**-********

E-mail: adbaqz@r.postjobfree.com

Career Objective

Seeking for a challenging position in a well-established firm through which I can apply my skills and expand my experience and become an effective team member to add my professional input in order to share the success of your honorable organization.

Educational qualification

Qatar University

B.Sc. Of Business Management & Marketing –Qatar University 2012 My High School

Rabaa Al Adawya High School 2006-2007

Working experience

Coordinator of professional

Development(Training) &

admin assistant /Member of

Qatar CPD Community

Qatar Red Crescent training, research and

development center.

Starting Date: 5 April 2015 Ending Date: 3 October 2019 Job Description:

Create a training plan proposal.

Prepare annual & monthly report.

Design, customize training courses- Ability to complete full training cycle (assess needs, plan, develop, coordinate, monitor and evaluate).

Preparation of Material ( Design,Printing and Distribution along with Procurement Department )

Arrangement of Classroom Booking and Facilities Provided.

Training around 800 Allied health Professional & Practitioners.

Creating accredited training courses.

Developing and maintaining accurate and easily accessible records and processes for all activities and processes including recording and monitoring attendance, ensuring that staff required attending specific workshops are easily identified and followed up.

Create connections with various providers in Qatar.

Manage payment and invoicing process.

Scheduling with faculty or Speakers for availability.

Send confirmation & reminder emails for candidates.

Coordinate with the finance department for the staff refunds and follow up with staff payments.

Coordinate with sponsors.

Identify medical staff needs to coordinate courses commensurate with their scientific and professional requirements.

Establish agreements with accredited continuing medical education centers & institutions.

Receive continuing medical education activities provided by accredited center & associations for the approval of the medical director.

Create scientific seminars and lectures in collaboration with pharmaceutical companies (not supported).

Create annual presentation including all achievements and work, based on the data and statistics that are setup for medical staff.

Scanning and faxing.

Receiving and keeping record of telephone calls/messages, appointments, meeting and mail.

Prepare and manage correspondence, reports and documents.

Implement and maintain office systems.

Maintain schedules and calendars.

Handle incoming mail and send mails.

Communicate verbally and in writing to answer inquiries and provide information.

Operate office equipment such as printers, copiers, fax machine etc.

Collating and binding of documents.

Prepare minutes of meeting.

Establishing and maintaining positive communication channels with other staff members.

Translate document from Arabic to English and From English to Arabic.

Organize everything related to administration work. Working experience

secretary & Document

Controler

Gulf Engineering & Industrial Consultancy

– (Msheireb Downtown Doha Project).

Starting Date: 12 November 2013 Ending Date: 23 Dec 2014 Job Description:

Responsible for the registration of all incoming and outgoing documents, filling and archiving

Responsible of receiving, distributing and controlling all contractual documents to assure that current and approved documents are available during construction

Keep documents the appropriate file and maintain a safe custody and confidently.

Develops procedures and work instructions for the efficient and systematic control of technical records.

Prepare weekly and monthly status reports of materials on hand as instructed by the Planning Engineer.

Make monthly progress report to be submitted to the Project Manager for project evaluation.

Working experience

Executive Secretary AL-WATANIA Steel

Starting Date: 1 January 2013 Ending Date: 10 Nov 2013 Job Description:

Photocopying, scanning and faxing.

Receiving and keeping record of telephone calls/messages, appointments, meeting and mail.

Prepare and manage correspondence, reports and documents.

Implement and maintain office systems.

Maintain schedules and calendars.

Handle incoming mail and send mails.

Communicate verbally and in writing to answer inquiries and provide information.

Operate office equipment such as printers, copiers, fax machine etc.

Collating and binding of documents.

Prepare minutes of meeting.

Establishing and maintaining positive communication channels with other staff members.

Translate document from Arabic to English and From English to Arabic.

Organize everything related to administration work.

Organize company structure.

Booking for incoming clients.

Working experience

Call Center (investment

Department)

Commercial Bank( Qatar –Doha)

Starting Date: June 2011 Ending Date: August 2011

Job Description:

Answer calls professionally

Respond to customer inquiries

Research required information using available resources

Handle and resolve customer complaints

Provide customers with product and service information

Enter customer information

Process orders, forms and applications

Identify and escalate priority issues

Route calls to appropriate resource

Follow up customer calls where necessary

Complete call logs

Produce call reports

Administrative Coordinator KBF trading company

Qatar -Doha

Starting Date: June 2010 Ending Date: October 2010 Job Description:

Maintained and compiled records of all business transactions.

Implementing and improving best office operational procedures in various departments.

Ensuring appointment schedules and meetings are regularly updated and reflect the priorities as necessary.

Establishing and maintaining positive communication channels with other staff members.

Answering and directing phone calls.

Photocopying, scanning and faxing.

Typing documents.

Receiving and keeping record of telephone calls/messages, appointments, meeting and mail-File and retrieve corporate documents, records, and reports Skills and qualification

Personal Skills:

Pleasant personality with excellent communication and writing skills.

Self-motivated and fast learner.

Systems:

ERP

SIMS

Blackboard

NSIS

SSP

QCHP Accreditation system

Computer Skills:

Microsoft office tools ( work, Excel, PowerPoint,outlook, ) Languages:

Arabic: Native (writing, speaking, listening)

English : very good ( writing, speaking, listening) Training courses and Workshops

May 2012 Qatar University JA Be Entrepreneurial

Nov 2016 Qatar red crescent First Aid & CPR Course

Nov 2016 Qatar University Microsoft excel –Advance level

Dec 2016 Qatar University مهارات كتابة المراسلات والتقارير الإدارية

Dec 2016 General Admin of civil Defense Fire Awareness course

May 2017 New Horizons Security awareness workshop

Dec 2017 Aljazeera Media Institute Training specialist skills

Apr 2018 Qatar council of healthcare practitioner Leadership skills for CPD Professionals

Sep 2019 University of Toronto Certificate program in CPD Foundations 2018-2019 Volunteer Work

April2012 UNCTAD XIII

Media department-webcasting-publishing videos

Reference

Available Upon Request.

Contact this candidate