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Admin/Receptionist/Secretary/Document Controller/Sales Coordinator

Dubai, Emirate of Dubai, United Arab Emirates
January 14, 2020

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Julius I. Dumalos

Mobile : 009***********/009***********



To be able to work in an organization where I can contribute my knowledge and proficiency for the growth and success of the company.

To further hone my skill within the organization which provides career and self- advancement


Smart Design L.L.C.

Abu Dhabi, UAE

January 2015-September 2019

Project Assistant/Receptionist

Issues invoice to customers

Update customer files with issued invoices

Coordinate with suppliers regarding order discrepancies, shipment shortages, and transactional errors.

Initiate contact with vendors/suppliers to check the availability of needed materials

Research pricing information and compare prices and quotations

Ordering and checking resources and purchases for the team

Being first point of contact for the organization (e.g. telephone)

MS Outlook diary management / emails and MS databases via Excel

Devising and/or typing correspondence or other documents for the team

Booking workshops and events and ordering resources / supplies

Assisting in the coordination and delivery of workshops

Assisting in the coordination and delivery of events

Document and assist in the evaluation of events

Provide organizational support to any projects undertaken by the team, as necessary

Respond to requests for information from members of the public and others

Implement, maintain and develop efficient and effective administrative systems

Ensure that all office practices promote the company’s equal opportunity policy

Serves visitors by greeting, welcoming, and directing them appropriately.

Notifies company personnel of visitor arrival.

Informs visitors by answering or referring inquiries.

Directs visitors by maintaining employee and department directories.

Keeps a safe and clean reception area by complying with procedures, rules, and regulations.

Cottolengo Filipino, Inc.

Montalban, Rodriguez, Rizal, Philippines

June 2013 – October 15, 2014

Executive Secretary/Accounts Officer/Administrator

Oversee the imposition of the withholding tax on all payment of honoraria, salaries/wages and ensure compliance to the withholding tax rules.

Secures financial information by completing data base backups.

Summarizes current financial status by collecting information; preparing balance sheet, profit and loss statement, and other reports.

Documents financial transactions by entering account information.

Perform secretarial and clerical function for the Executive Director

Assist the Director in the operation and administration of the institution

Take charge of the administration, personnel and financial reports

Prepare correspondence, communications and documents

Record all receipts and disbursement of the organization in the book of account

Perform cashiering function, supervise receipts custody and all funds disbursed

Managing diaries and making appointments

Booking rooms and travel arrangements

Preparing and distributing papers and documents for meetings

Taking minutes

Dealing with post

Drafting letters and other documents, such as PowerPoint presentations

Maintaining filing systems

Answering the phone and answering queries

Photocopying and printing

Using various computer packages - Word, Excel, PowerPoint Philippine National Bank

Cubao, Philippines

April 2012-April 2013

Assistant in New Account Section

Assisting the bank’s staff in processing new accounts


Arranging depositor account’s card

Clerical functions

Recording of tax payment of different companies and individual

Answer inquiries regarding checking and savings accounts and other bank related products.

Attempt to resolve issues and problems with customer’s accounts.

Initiate and open new bank accounts.

Explain, advise on and promote bank products and services to customers

Identify bank customers, validate and cash checks.

Accept cash and cheques for deposit and check accuracy of deposit slip.

Perform services for customers such as ordering bank cards and checks.

In charge of providing proper assistance to loan clients, in person and by the telephone

In charge of maintaining and updating loan documents in order to ensure that the bank has opportune and precise financial information

In charge of reviewing guarantee exception reports

He should work to clear exceptions and to ensure that the bank has a right perfected lien position

In charge of generating and reviewing credit documents

In charge of obtaining borrower's signatures for credit closing

In charge of processing customer transfers, such as deposit account and credit transactions

He will receive and process deposits from banking clients

In charge of balancing coin machine and vault

He will assist Customer Service Manager in cash audits

In charge of receiving and processing outgoing transfers

In charge of setting targets and making sure that they are met on time

He must look after the business and individual client financial records

In charge of answering a number of more complex requirement from the clients and in charge of solving these problems.

Crossing Department Store

Quezon Avenue, Philippines

February 2004-February 2005

Sales Representative, Customer Service

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential sales outlets and other trade factors.

• Adjusts content of sales presentations by studying the type of sales outlet or trade factor.

• Focuses sales efforts by studying existing and potential volume of dealers.

• Submits orders by referring to price lists and product literature.

• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.

• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.

• Recommends changes in products, service, and policy by evaluating results and competitive developments.

• Resolves customer complaints by investigating problems; developing solutions; preparing reports; making recommendations to management.

• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

• Provides historical records by maintaining records on area and customer sales.

• Contributes to team effort by accomplishing related results as needed. EDUCATIONAL BACKGROUND

Bachelor of Science in Business Administration Major in Banking and Finance, 2012, Polytechnic University of the Philippines, Philippines

Diploma in Secondary Education, 2002, Roosevelt College Rodriguez, Philippines SKILLS COMPETENCY

Computer Literate Applications: MS Word, MS Excel, MS PowerPoint, MS Outlook


With effective communication & organizing skills

Strong customer service skills

Can effectively deal multicultural working environment PERSONAL INFORMATION

Born on July 03, 1985



Speak English and Tagalog

Spouse Visa

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