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Customer Service Office

Location:
Johannesburg, Gauteng, South Africa
Salary:
10000.00
Posted:
January 14, 2020

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Resume:

SANELISIWE TRUDY

NDLOVU

Kenilworth, Johannesburg

076-***-****

adbapk@r.postjobfree.com

English, IsiXhosa, IsiZulu

Code 10 (C1CC)

PERSONAL PROFILE

I am a focused, goal-driven and enthusiastic Financial Accounting graduate. I am eager to exercise the knowledge obtained from varsity in real life situations and gain technical skills in a challenging work environment while contributing to meet deadlines and produce deliverables expected of me. I enjoy working with and being part of a successful productive team, but also thrive in individual projects. More than capable of leading a team and thrive working in high pressure and challenging working environments. Naturally possess excellent interpersonal communication and negotiation skills, manage work relationships well and have the ability to influence decisions. I aim to make meaningful contribution to the organization success when given an opportunity. EDUCATION

BCompt in Financial Accounting University of South Africa Inprogress

National Senior Certificate Anchor Comprehensive High School 2010

EXPERIENCE

Administrator Rita Henn and Partners

JULY 2012 – TO DATE

WCA

• Data capturing

• Collation of statistics and submit to Compsol

• Handle communication with Medsol & Compsol

• Conduct follow ups on WCA queries

• Patient file management

• Case management

General Admin

• Perform receptionist duties ( Make copies, receive calls and redirect them) 2

Private Accounts

• Capture patient data

• Capture private patients statistics for Head Office and other practices on Elixir

• Handle private account queries

Credit Control

• Conduct bank account reconciliation on weekly basis

• Send out invoices to private patient accounts

• Trace payments without reference

• Send out reminders to patients to pay outstanding fees

• Capture funding agreement on Elixir for patients upon their admission

• Provide payment arrangement for private accounts and keep records

• Build a report for unpaid accounts for Finance department twice a month Petty Cash

• Capture all petty cash transactions and maintain petty cash box

• Make records of funds received from the Outpatient

• Process petty cash claims

• Compile monthly petty cash report and send to Finance

• Place office orders to suppliers and handle communication

• Keep record of Shoppy purchases and sales

Intern Regent Insurance

FEB 2010 – JULY 2012

• Data capturing

• Process quotations

• Establish policies

• Maintain and improve quality of results

• Provide good customer service by attending inquiries and providing clarity ATTRIBUTES & COMPETENCIES

• Excellent communication

• Attentive

• Flexible

• Customer service

• Time management

• Data capturing

• Administrative skills

• Computer literate (MS Office)

REFERENCES

Available upon request



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