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HR Generalist

Chandigarh capital region, India
January 14, 2020

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Experienced HR professional with

12+years of experience in core

HR competencies with leading


Vision to develop as sound

strategic HR professional with

skills & expertise attained so far.


Hiring & Retention

Capability Building

HR Information Systems

Training & Development

Project Management

Performance management

Organizational Development

Employee Magazine & Handbook

Personnel records maintenance

Verma Niwas, Strawberry Hills, Chotta Shimla (H.P) - 171002




Job Role: Sr. Executive HR


Dec 2010 Job Role: Executive


2004-2006 Master’s in Business Administration (HR) 2001-2004 Bachelor of Science

2000 10+2


- Introduced the concept of Training in the organization

- Established the concept of Employee Engagement

- Single handedly completed bulk recruitment for new projects

- Accredited with successful launch of capability building plan for first time ever on site.

- Introduced quarterly magazine for site

- Certified as sole administrator for leading & setting up robust HRIS Standard global procedure for site.

- Being awarded ‘Employee of the month’ thrice for implanting new projects on site.

- Responded to employee queries in a framed timely manner CAREER GROWTH



Experienced HR Sr. Executive with expertise in Human Resource Management. 12+ years’ experience as Generalist HR across functions such MIS, HR Operations, Delivery of training and Recruitment etc. with specific expertise in PeopleSoft Currently associated with Reckitt Benckiser Healthcare India Pvt Ltd., Baddi Himachal as HR Executive.

Work closely with senior management to identity, develop and implement training and development programs in line with the business objectives. Management of the full recruitment process including sourcing strategy; interviewing; reference checking; making offers to candidates; driving and delivering induction training. Proficient in implementing HR systems and policies, conducting training program towards enhancing employee productivity and building committed teams. An effective communicator with excellent relationship building & interpersonal skills; problem solving & organizational abilities.

Keen to contribute towards the growth of the organization that provides an opportunity for professional excellence by recognizing the team spirit and personal skills. MIS Owner for PeopleSoft module and in that capacity lead site database for 500+ employees

Job Profile

Talent Acquisition:-

Leading end to end recruitment cycle for site. Coordinated and executed over 10 career fairs which allowed for over 2,000 applicants to participate

Partnering with senior management to determine and deliver staffing needs. Ascertained compliance to recruitment protocol as well as maintained log of personnel requisition with approval.

Executing entire gamut of task in recruitment encompassing sourcing strategy, Understanding the requirement from all department heads, Formulating Time Bound Recruitment Strategy.

Ensuring all phases of recruitment cycle including sourcing, Screening CV’s, reviewing job applications through referral programs, vendor management, interviews, negotiation of offer are properly coordinated, monitored, tracked and executed. Issuing offer letters/appointment letters. Maintaining personal records. Contributed in development of recruitment metrics and analytics to help guide decision making, measure team productivity and program ROI.

Looked after the mass recruitments during the huge expansion project (with addition of more brands at Baddi plant)

Lead 10 end to end Campus Drives for Non Managers hiring. Introduced, conceptualized and executed the concept of Graduate Trainee program on Site. Conduct a comprehensive Onboarding and induction program to all new employees. POONAM DIWAN MBA-HR EXP-12+ YEARS

Training & Development:-

Independently handled facilitation of L&D programs across site. Responsible for overall training activities of factory location as per organisation training SOP designed to meet cGMP standards of Pharmaceuticals Company.

Initiated & Lead the concept of capability building plan on site. Lead concept, conceptualization, module development & successful execution of personal development plan

1. Training Need Analysis-

Understand the business requirements of the organization/Function. Identifying the Training/ learning needs, identify the delivery partners, training infrastructure, understanding the expectations.

Design training matrix for all employees.

2. Developing Training Modules

Design training module (Functional/Behavioral) keeping in mind the Business Needs and gaps between present & futuristic skill sets of employees. Worked closely with the HR BPs and business Learning Leaders in the support, sponsorship and/or adherence to both firm-wide L&D initiatives. 3. Programme Delivery

Develop & implement a training calendar based on a robust training need analysis. Deliver courses /training (Functional/Behavioral) according to the training module developed and ensure consistent delivery and impact of the various training modules developed.

Carrying out the in-house employee training system that addresses company training needs, new employee orientation or on boarding, management development, production cross- training.

Ensure effective delivery of Training as per training calendar. 4. Documentation

Maintain individual employee Training Record accurately for each training Programme conducted which include the Attendance Sheet, Programme Flow, Slides Layout used during training, Feedback Form and Assessment Test Papers (if any). Prepare weekly Training Status Report. Maintain Training MIS. ROI

Capability Building: Achieved Personal development of 100 employees per year Compliance training: Achieved successful GMP audits viz GQA, MHRA, USFDA, ISO. Performance Management:-

Ensuring that Objective setting for the new joiners within 3 weeks of joining Ensuring that the KRA’ are discussed and are updated on the employees personal file Administered the timeline adherence for the PMS Process

- KRA Setting in Jan -Annual PMS Review

Performance Review Co-ordination

Design PIP (Performance Improvement Plan) for average performance and below performance. Designing career path for all employee working closely with functional and Sectional Heads. Act as a Trainer in educating all functional head /second line in making them aware about PMS process on Site


Employee Engagement/ OD Interventions:

Significant contributions in leading, managing executing drives like change management, employee magazine, festive celebrations, sports and cultural events. Ensure implementation of engagement calendar to be followed across verticals Implement Reward & Recognition programs

Database management:

Responsible for incorporating, stabilizing & managing HRIS system for site. Offline employee database management, Personal filing for 500+ employees Monthly HR Report preparation and submission to corporate HR. Payroll Legal Compliance

Responsible for End to End payroll Process payroll for Site. Ensuring Employees full final and leaves settlement Ensuring end to end process for PF, ESI challan on monthly basis Maintaining various legal compliance register like attendance register, leave records etc

Audit Exposures

Regulatory Audits- USFDA, MHRA, WHO

Legal Audits- Global Compliance, Human Rights, Cross Site

Professional Training

BHARAT HEAVY ELECTRICALS LTD., Haridwar Jan 2006 to Feb 2006 Project Undertaken: ‘Effectiveness of performance appraisal system’ in the organization. HUTCH LTD., Shimla

Project Undertaken: Marketing research on ‘Consumer buying behavior in Telecom Industry’.

Academic Credentials

Course Board/University Marks/Division Year

MBA – HR H.P. University 71% 2006

B.Sc H.P. University 72% 2004

10+2 C.B.S.E 79% 2000

10th C.B.S.E 76% 1998

IT Skills

In depth understanding of MS Office (Word, Excel and PowerPoint), and MS Outlook. PERSONAL DETAILS

Date of Birth : June 15,1982

Marital Status : Single

Languages Known : Hindi and English

Father’s Name : Sh. S.R. Diwan

Occupation : Govt. employee

Hobbies : creative designing, music, driving

I affirm the information given above is true to the best of my knowledge.

(Poonam Diwan)


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