Dispatch/Logistics/Warehousing
Resume:
Rodney Thompson
Dispatch/Logistics/Warehousing/Management
Bismarck, ND 58501
*************@*****.***
Professional Summary
• 20+ Years of Experience in Supply Chain, Logistics, Transportation, and Inventory Management, Personnel Supervision of Union and Non-Union Employees.
• 20+ Years of Forklift experience (LP, Electric, Diesel, up to 33k lb).
• Proficient in the Various Entities Relating to Research, Computers, and Project Management, within the aforementioned fields of expertise. Recently completed OSHA Construction Safety, and formerly OSHA trained in HazMat, Safety and Heavy Equipment use, as well as CSTOP. In addition, over two decades of powered industrial material handling equipment.
• Excellent Written and Oral Communication Skills. Natural Customer Service Talent.
• A Desire for Continuous Improvement and Development of Skills and Knowledge.
• Exceptional Attention to Detail.
• Multi-Task Capable.
• Able to Adapt and Overcome Any Challenge.
• A Self-Starter and Highly Motivated Individual.
• On sabbatical since Dec 2022 - to finish degree and work on novel. Authorized to work in the US for any employer
Work Experience
Author & Student
self employed-Bismarck, ND
December 2022 to Present
Since Dec 2022, I've been on sabbatical while finishing my first degree program through Indiana University, as well as heavy research and writing for my current novel. Warehouse/Shipping/Receiving/Returns
Armor Animal Health-Mandan, ND
January 2020 to December 2022
• Responsible for returns.
• Receiving, Shipping, and Processing inbound and outbound freight.
• Processing parcel shipments, order picking, cycle counts, inventory control, customer pickups, and occasional deliveries to outlying ranches in ND.
• Frequent forklift use (stand-up, electric, and LP) in an extremely compact environment. Transportation Supervisor/Dispatch Coordinator
Ruan Transportation-Bismarck, ND
August 2016 to July 2019
• Independently coordinated and scheduled a fleet of drivers, according to onsite client requests, in compliance with company rules and DOT regulations to maximize operational performance and customer satisfaction.
• Supervised activities of drivers and maintained daily communication with the onsite client in areas impacting operational performance.
• Responsible for coaching drivers in such areas as safety, performance, productivity and morale. Supervised all activities for drivers.
• Developed daily delivery plan utilizing equipment, manpower and other resources to ensure an effective, efficient operation that organized and implemented transportation solutions for assigned clients, utilizing the best cost option to maximize profitability and customer satisfaction.
• Identified, and resolved, delivery and scheduling problems through timely communication with customers, drivers, vendors and other Ruan locations
• Performed administrative functions, including payroll, billing, driver counseling and post-accident reviews.
• Participated in the review and analysis of operating performance.
• Properly used the Ruan transportation management systems to ensure all required operational data was accurately captured in a near real-time manner.
• Monitored, and promoted, safety and compliance with company policies and federal, state and local regulations in all areas of the operation.
Inventory Controller
Trucks of Bismarck-Bismarck, ND
November 2014 to March 2016
• Responsible for processing all incoming purchase orders, tracking inbound shipments, and proper stock verification and placement.
• Processing and tracking all returned goods to completion, including BoL creation and carrier selection, maintaining database and spreadsheets pertaining to returns, and discrepancy resolution.
• Inventory control, adjustment, and reconciliation. Invoice processing for accounts payable. Operations Supervisor
Yellow Roadway Corporation-Fort Wayne, IN
August 2010 to December 2013
• Responsible for the terminal, on the designated shift, in all aspects, including: work assignments, loading & unloading shipments, inventory accuracy, quality processes, safety of operations, timeliness of execution, employee performance & management, hazmat transportation and storage.
• Designed task assignments, and participated on cross-functional teams to drive continuous improvement, as well as daily decisions for most efficient processes to minimize cost while maximizing service. Provided Hazmat training and Forklift training.
• Demonstrated sound leadership principles daily, including keys on safety, proper work techniques, issuance of disciplinary actions and training when necessary.
• Provided paramount customer service that is conducive to a long term relationship with a high profile customer. Exceeded company goals for service and load factor. Our terminal generated excellent service and load factor.
• Excellent customer service that included maintaining an open, honest relationship with the site customer and operating in a professional manner that represented both the customer and company’s best interest.
• Direct Report Supervision of 30+ employees during a fast-paced, 42-door LTL flow center dock environment, with direct oversight of inbound and outbound freight, including high claim, time critical and velocity next day service.
• Responsible for all outbound logistics and dispatching, as well as trip projections and expedited freight planning.
• Extensive knowledge in City Dispatch and Inbound Operations, including comprehensive and dynamic route adjustments, daily city planning and residential service.
• Singularly managed entire terminal, operations and dispatching, every night, five days a week, during Outbound shift rotations.
Service Planner/Dock Supervisor
Yellow Roadway Corporation-South Bend, IN
July 2008 to May 2010
• Responsible for leading the team on the designated shift in all aspects of distribution, including: work assignments, loading & unloading shipments, inventory accuracy, quality processes, safety of operations, timeliness of execution, employee performance, hazmat transportation and storage.
• Conducted employee reviews, designed task assignments, and participated on cross-functional teams to drive continuous improvement, as well as daily decisions for most efficient processes to minimize cost while maximizing service. Provided Hazmat training and Forklift training.
• Demonstrated sound leadership principles daily, including issuance of disciplinary actions and training when necessary.
• Provided paramount customer service that is conducive to a long term relationship with a high profile customer. Usually exceeded company goals for service and load factor. Our terminal generally averaged 95% on-time service.
• Excellent customer service that included maintaining an open honest relationship with the site customer and operating in a professional manner that represented both the customer and company’s best interest.
• Direct Report Supervision of 50+ employees (120+ at peak employment) during a fast-paced, 85-door LTL flow center dock environment, with direct oversight of inbound and outbound freight, including high claim, time critical, hazmat, and velocity next day service.
• Assisted in planning mainline trips, direct destination loading, outbound dispatching, and arrivals. Proficient in strip load planning and supervision. Warehouse Coordinator
Absolute Innovations-Osceola, IN
May 2007 to July 2008
• Composed, Arranged, and Managed 15000 sq. ft. Warehousing Facility; basic storage to categorization of localities for products to ensure the best possible inventory, cycle counting, and redistribution, with the understanding that this was a fluid progression.
• Tasked with all aspects of Inventory, Shipping & Receiving. Processed of all inbound & outbound freight and marketing materials; directed all UPS at facility.
• Daily Inspection of inbound and outbound products for Quality Assurance and Accuracy, correcting defects/discrepancies when applicable.
• Assisted in Purchasing, Invoicing and Logistics, Customer Service and Returned Goods, regularly involved with Marketing, I.T., Sales, and Operations departments in a variety of tasks & think-tank endeavors.
• Tasked with Bill of Materials creation, cost analyses of materials, and pricing adjustments.
• Evaluated finished product inventory for dating and made recommendations to Purchasing on any obsolete, short-dated, or expired inventory, as well as fundamental shifts in stock.
• Interdepartmental coordination and team-building; Accountable for maintenance of mutually beneficial relationships between the internal departments and external agencies impacting departmental operations.
Warehousing/Inventory/Logistics Manager
Wholesale Connection-White Pigeon, MI
1994 to 2005
• Directed All Aspects of Inbound and Outbound Freight.
• Inspected Inbound and Outbound Products for Quality Assurance and Accuracy.
• Systematically organized the inventory for a more efficient flow of products, as well as an improved protection of the storage and handling of inventory.
• Responsible for the Supervision and Management of Warehouse Personnel, including providing forklift and safety training to new employees, as well as continual oversight of aforementioned training and safety standards.
• Continually Established Accurate Routing Logistics, which saved time and money, in addition to observance and upkeep of current standards and practices designated by the state and federal Department of Transportation.
• Provided Accuracy and Management of Inventory, Logistics, and Distribution, which assisted in overall growth of the company.
Education
Bachelor of Arts in Philosophy, History minor
Indiana University - South Bend, IN
August 2000 to December 2006
Returned to finish BA in 2022, completed Dec 2024. Skills
• DOT (10+ years)
• Supply Chain (10+ years)
• Logistics (10+ years)
• Order Picking (10+ years)
• R2.0 Fleet Operations Software, Maximo, Epicor ERP Software, Peoplenet, Microsoft Office including Word, Excel, Access, Outlook, PowerPoint, WordPerfect, Procede Dealership Software, AS400 Systems, Hummingbird, Citrix Network System, Karmak, Database proficient, Fluent in Internet Research. Forklifts ranging from 2000 (10+ years)
• Transportation Management Systems (10+ years)
• Dispatch (10+ years)
• Shipping & Receiving (10+ years)
• Forklift (10+ years)
• Forklifts ranging from 2000 - 33000lbs, Straddletruck, Scissorlift, Cherrypicker, Standup lift, Overhead Crane, Boom Lift, Agricultural Tractor, Skidsteer, Straight Truck, Dualies w/Trailers up to 35', Toter tractor w/80' trailer, Pallet Lifts, most of the common hand and power tools used in a manufacturing environment, a variety of saws, sanders, grinders, aluminum riveters, shear, form, bend, and punch presses. (10+ years)
• Warehouse Experience (10+ years)
• Quality Assurance (10+ years)
• SAP (10+ years)
• Materials Handling (10+ years)
Certifications and Licenses
Driver's License
November 2020 to November 2026
Currently hold a Class D license, but I have previously held Class C and Class A with full endorsements. I have also held Forklift licenses/certifications multiple times, for several employers, as well as OSHA. Additional Information
OSHA10-Hour Construction Industry Safety certification
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