ROD L. THOMPSON
Indiana University South Bend, 2000-2006
College of Liberal Arts, Humanities
-Philosophy and History Bachelor of Arts Degree Programs
-Anthropology minor, Geology minor concentration
-International Studies certification
2003-2004 Senator of the IUSB Student Government Association
2003-2004 Indiana University South Bend Student Senator Recognition Award
2003-2005 President of the Anthropology Club
2004-2005 IUSB Student Leadership Award
General Management/Supervisory, Dispatch/Transportation Management - LTL Dock, Linehaul and City P&D, Transportation and Supply Logistics, Inventory and Warehouse Management, Office Management, Account Management, Customer Service/Consumer Relations, Purchasing, Administrative Duties, Production Experience, Quality Control.
R2.0 Fleet Operations Software, Maximo, Epicor ERP Software, Peoplenet, Microsoft Office including Word, Excel, Access, Outlook, PowerPoint, WordPerfect, Procede Dealership Software, AS400 Systems, Hummingbird, Citrix Network System, Karmak, Database proficient, Fluent in Internet Research.
Forklifts ranging from 2000 - 33000lbs, Straddletruck, Scissorlift, Cherrypicker, Overhead Crane, Basic Farm Tractor, Skidsteer, Straight Truck, most hand and power tools used in a manufacturing environment, various saws, sanders, aluminum riveters, shear, form, bend, and punch presses.
Transportation Supervisor / Dispatch Coordinator
Ruan Transportation - onsite at client facility in Bismarck, ND
August 2016 - July 2019
Independently coordinated and scheduled a fleet of drivers, according to customer requests, in compliance with company rules and DOT regulations to maximize operational performance and customer satisfaction. Supervised activities of drivers and maintained daily communication with the customer on areas impacting operational performance.
Responsible to coach and counsel drivers in such areas as safety, performance, productivity and morale. Supervise all activities of drivers.
Direct and schedule drivers' work. Plan, assign, and distribute daily work to while coordinating loads, equipment and backhauls to achieve maximum utilization of the fleet.
Manage work assignments. Develop daily delivery plan utilizing equipment, manpower and other resources to ensure an effective, efficient operation. Organize, plan and implement transportation solutions for assigned customers that utilize the best cost option to maximize profitability and customer satisfaction.
Identify and resolve delivery and scheduling problems through timely communication with customers, drivers, vendors and other Ruan locations
Perform administrative functions to include payroll, billing, driver counseling and post-accident reviews.
Participate in the review and analysis of operating performance.
Properly use the Ruan transportation management systems to ensure all required operational data is accurately captured in a near real-time manner.
Monitor and promote safety and compliance with company policies and federal, state and local regulations in all areas of the operation.
Trucks of Bismarck, Bismarck, ND
November 2014 - March 2016
Responsible for processing all incoming purchase orders, tracking inbound shipments, and proper stock verification and placement.
Processing and tracking all returned goods to completion, including BoL creation and carrier selection, maintaining database and spreadsheets pertaining to returns, and discrepancy resolution.
Inventory control, adjustment, and reconciliation. Invoice processing for accounts payable.
Yellow Roadway Corporation, Fort Wayne, IN
August 10, 2010 – December 20, 2013
Responsible for the terminal, on the designated shift, in all aspects, including: work assignments, loading & unloading shipments, inventory accuracy, quality processes, safety of operations, timeliness of execution, employee performance & management, hazmat transportation and storage.
Designed task assignments, and participated on cross functional teams to drive continuous improvement, as well as daily decisions for most efficient processes to minimize cost while maximizing service.
Demonstrated sound leadership principles daily, including keys on safety, proper work techniques, issuance of disciplinary actions and training when necessary.
Provided paramount customer service that is conducive to a long term relationship with a high profile customer. Exceeded company goals for service and load factor. Our terminal generated excellent service and load factor.
Excellent customer service that included maintaining an open, honest relationship with the site customer and operating in a professional manner that represented both the customer and company’s best interest.
Direct Report Supervision of 30+ employees during a fast-paced, 42-door LTL flow center dock environment, with direct oversight of inbound and outbound freight, including high claim, time critical and velocity next day service.
Responsible for all outbound logistics and dispatching, as well as trip projections and expedited freight planning.
Extensive knowledge in City Dispatch and Inbound Operations, including comprehensive and dynamic route adjustments, daily city planning and residential service.
Singularly managed entire terminal, operations and dispatching, every night, five days a week, during Outbound shift rotations.
Service Planner/Dock Supervisor
Yellow Roadway Corporation, South Bend, IN
July 2008 – May 2010
Responsible for leading the team on the designated shift in all aspects of distribution, including: work assignments, loading & unloading shipments, inventory accuracy, quality processes, safety of operations, timeliness of execution, employee performance, hazmat transportation and storage.
Conducted employee reviews, designed task assignments, and participated on cross functional teams to drive continuous improvement, as well as daily decisions for most efficient processes to minimize cost while maximizing service.
Demonstrated sound leadership principles daily, including issuance of disciplinary actions and training when necessary.
Provided paramount customer service that is conducive to a long term relationship with a high profile customer. Usually exceeded company goals for service and load factor. Our terminal generally averaged 95% on-time service.
Excellent customer service that included maintaining an open honest relationship with the site customer and operating in a professional manner that represented both the customer and company’s best interest.
Direct Report Supervision of 50+ employees during a fast-paced, 85-door LTL flow center dock environment, with direct oversight of inbound and outbound freight, including high claim, time critical and velocity next day service.
Assisted in planning mainline trips, direct destination loading, outbound dispatching, and arrivals. Proficient in strip load planning and supervision.
Absolute Innovations, Osceola, IN
May 2007 – July 2008
Composed and Arranged a 15000 sq. ft. Warehousing Facility; basic storage to categorization of localities for products to ensure best possible inventory, cycle counting, and redistribution, with the understanding that this was a fluid progression.
Processing of in/outbound Freight and Marketing Materials; directed all UPS at Osceola facility.
Daily Inspection of Inbound and Outbound Products for Quality Assurance and Accuracy, correcting defects/discrepancies when applicable.
Tasked with the Management of Inventory, Received and Shipped.
Regularly assisted in Purchasing, Invoicing and Logistics, as well as Customer Service and Returned Goods.
Tasked with Bill of Materials creation, cost analyses of materials, and pricing adjustments.
Singularly operated the entire warehouse and shipping/logistics department for two months during personnel reconfiguration, as well as the majority of Purchasing.
Evaluated finished product inventory for dating and made recommendations to Purchasing on any obsolete, short-dated, or expired inventory, as well as fundamental shifts in stock.
Responsible for the Management of Warehouse, as well as its safety and security; morning opening and evening shutdown / lockup.
Interdepartmental coordination and teambuilding - Accountable for maintenance of mutually beneficial relationships between the internal departments and external agencies impacting departmental operations.
Assisted Marketing, I.T., Sales, and Operations departments in a variety of tasks and think-tank endeavors.
Rudimentary Experience with Absolute Innovations Specific Product Demos and Field Sales.
Wholesale Connection, White Pigeon, MI
2003 – 2005 & 1994 – 1999
Directed All Aspects of In-Processing and Out-Processing of Freight.
Inspected Inbound and Outbound Products for Quality Assurance and Accuracy.
Systematically organized the inventory for a more efficient flow of products, as well as an improved protection of the storage and handling of inventory.
Responsible for the Supervision and Management of Warehouse Personnel, including providing forklift and safety training to new employees, as well as continual oversight of aforementioned training and safety standards.
Continually Established Accurate Routing Logistics, which saved time and money, in addition to observance and upkeep of current standards and practices designated by the state and federal Department of Transportation.
Provided Accuracy and Management of Inventory, Logistics, and Distribution, which assisted in overall growth of the company.
Brian Burleson, TSI & Senior Driver, Ruan Transportation
Jessica Offerdahl, Senior PCA & Inventory Specialist, Bobcat - Doosan Corporation
Kyle Engen, Engineer, Bobcat - Doosan Corporation
Mark Boyles, Service Center Manager, YRC Freight
Fort Wayne, IN
David Chafin, Service Center Manager, YRC Freight