Youhanna Mihanny

A Professional Technical Services Director of more than 25 years of in-depth knowledge and experience in managing several projects either MEP construction projects or Operation Projects especially in the field of facility management and technical aspects of all types of estates and projects, looking for a suitable post in a reputable organization in which I can benefit and contribute further to its success.

PROFESSIONAL EXPERIENCE

March 2018 – June 2019

Mace Macro International

Senior Facilities Management Consultant / The King Abdul Aziz Road Development (KAAR) - KSA

The King Abdul Aziz Road Development (KAAR) is located within Makkah in the Kingdom of Saudi Arabia. The site is 3.65 km long and 320 m wide, stretching west of the Haram between the development of Jabal Omar and the Third Ring road. The time schedule to finalize this project between 20 to 25 years.

Review all the design for all the MEP’s Project & highlight the critical areas need modification and correction.

Write our recommendations from perspective of FM to service the operation.

April 2017 – February 2018

Mace Macro International

MEP Consultant / Dubai World Trade Centre

participate in commissioning activity meetings

Participate in meetings related to handover of all MEP systems.

Review the MEP design criteria, specifications, drawings, equipment submittal, and other documentation to be sure that the operation in alignment with the design.

Develop and administer functional tests for various building MEP systems, such as: HVAC air and water distribution systems, air handling units, pumps, cooling towers, chillers, boilers, UPS, Generator, Switchgears Power Distribution Units, etc.

Lead and perform engineering team to review, prepare snagging list and reports, direct to the client & responsible about attending MEP testing and manage the training of on-site staff.

Review to approve Contractor’s ‘as built’ drawings.

Reporting & advice on all DLP items that may affect the operation of all MEP works.

Provide technical advice to the operation technicians, supervisor, inspector and contracting service provider, regarding installation and maintenance of MEP System.

April 2016 – March 2017

Mace Macro International

Director of Engineering / Doha Exhibition and Convention Center

Assign, supervise, and oversee the safety and maintenance staff, establish and adjust work assignments to meet exhibitions schedules.

Responsible for drafting and reviewing any necessary contracts as well as preparing documentation or presentations on the work being done for Exhibition Centre.

Review & discuss the design of any renovation project & write our technical remarks or any modified requires.

Inspect and identify safety/maintenance needs to develop innovative solutions in alignment with the Department vision

Perform and demonstrate the ability to manage and create work orders through the Maintenance program. Facility Supervisor / Manager to make sure that all-encompassing category that includes the building, premises and any equipment located in the Exhibition Centre are properly maintained and kept in good working order.

Create a budget for all expenditures from your department and work throughout the year to keep costs within the budgeted amount, making adjustments on an emergency basis.

Provide excellent customer hard & soft services to the visitors during the exhibitions.

Direct maintenance staff in cleaning and maintaining assigned areas, develop quality standards for implementation.

Jan. 2015 – March 2016

SAKKARA FM, Dubai & Egypt

Head of Engineering

• Generate maintenance procedures and ensure implementation

• Carry out inspections of the facilities to identify and resolve issues

• Check mechanical, electrical and plumbing systems to ensure functionality

• Plan and oversee all repair and installation activities

• Allocate workload and supervise upkeep staff (Technicians, Supervisors & Engineers)

Sep. 2013 – Dec. 2014

JONES LANG LA SALLE, Dubai, UAE

Area Engineering Manager – Middle East & North Africa (15 Countries)

Managing a global contract for HSBC banks properties in the world

The portfolio for International comprises of 52Msqft, circa 7000 facilities in over 72 Countries. Approximately 225 of these are Critical Facilities for core business functions

Ensuring a high level of client satisfaction and managing the service delivery teams delivering key regional initiatives as well as ensuring consistency in processes, systems and reporting

Ensuring the efficient and consistent operation of all facility engineering activities to meet contractual obligations and client needs.

Delivering engineering savings, service consistency, system reliability and risk management.

Achieving the Energy Management savings glide path and account objectives, initiatives, supporting & tracking

Financial Management

Assist the Regional Director of Engineering, with the development of the Engineering budgets and forecasts in accordance with the financial timetable.

Be responsible / Support facility management to deliver on the financial targets by facility, country, and within region.

Work with the JLL Internal Engineering Services team to ensure financial performance and service delivery while supporting the need to be profitable and deliver on contractual obligations.

Look / Generate opportunities to cross-sell services and work with other business lines with Jones Lang LaSalle

Operations

Be responsible for the direct management of all resources involved in the delivery of Engineering Services including but not limited to recruitment, ethics, performance assessment, personal development & wellbeing

Actively manage the professional development of all direct reports.

Support the development and ensure effective implementation standard operating and maintenance procedures and processes for the facilities.

Drive client/account specific initiatives and deliverables such as SLA’s, KPI’s, savings targets, benchmarking and best practice.

Participate in the transfer or implementation of best practices to the account. Where possible, share and export best practice & innovation with the Corporate Office and other Jones Lang LaSalle accounts.

Drive regional consistency with the Global accounts objectives working in collaboration with you peers within the other regions e.g. in reporting, standard operating procedures, systems and HR practices, operational scorecard

Establish consistency in the monthly reporting across all facilities and geographies to the satisfaction of the client organisation.

Nov. 2012 – Aug.2013

THE MAINTAINTERS FS / Doha, Qatar

Senior Project Manager MEP

Managing several projects either construction projects or Operation Projects: Residential /Commercial / Schools / Universities / State Mosque & Hospitals (Dukhan/ Cuban Hospital and others)

Establish clean and effective means of communication within and outside your team.

Set and help the team achieve realistic and effect goals that further the success of the organization.

Own all tasks and issues until resolution; be creative and dynamic in addressing challenges.

Work with the executive team to prepare a business plan to address desired changes in the organization.

Track and help close opportunities, limit liability and improve profitability for each deal.

Develop the team to be nimble to fit the ever-changing needs and technical landscape of our customers.

Focus on delivery excellence and customer satisfaction while maintaining a sustainable business.

Track and maintain departmental budget.

Performs the necessary training to staff to maintain the highest level.

Investigate and analyse quality problems. Recommending solution and ensure that corrections are made

Managing technical staffs in a manner that will meet company objectives create and maintain a “learning” environment conducive to personal growth and advancement of individual direct reports.

Dec 2011 - Jun 2012

LINC FS (Company closed), Abu Dhabi, UAE

Senior Operations Manager (Charge for all MEP Fields)

Key Skills & Achievements

Responsible for implementation of safety management programs to ensure employee and client safety.

To deliver, at all times, high quality Hard and Soft FM services within the business by applying professional expertise and management along with compliance against the contract thus ensuring added value, increased productivity, and cost efficiencies.

Understand contract and customer expectations on each assigned project. Serve as key executive.

Ensure that all Administration duties such as Procurement & Payroll are carried out effectively and accurately across the sites. Ensure the Corporate filing system / archiving is in place.

Determine responsibilities and authorities of Facility Managers and key personnel by organization charts and position descriptions. Counsel the individuals concerned to understand their responsibilities, authorities and accountability for results.

Develop performance standards for subordinates and establish means of measurement. Secure understanding of an agreement with the standards by the individuals concerned.

Develop and recommend the annual facility plans that specify project O&M performance, staff performance and financial performance. Support on-site facility managers (in various Middle Eastern countries when required) to insure an account plan is prepared and reviewed annually.

To exercise financial and commercial controls in the management of expenditure and income within agreed budgets. To maximize profitability of operations and identify / deliver ongoing cost savings.

Up-sell expanded scope of services and additional fees on existing contracts. Recommend change to improve contract terms, improve profit or lower risk.

Cultivate favourable relationships with existing customers' key personnel (corporate level) to assure customer satisfaction.

Initiate and participate in annual project audits and reports to customer(s).

Manage existing accounts to assure customer satisfaction and successful contract renewal.

Assure accurate and timely billings and collections

Dec 2008 - Nov 2011

EMCOR GROUP, KSA & UAE

Technical Services Director & Head of Engineering

PNU–Princess Nora University, KAUST-King Abdullah University of Science &Technology KSA & Head Office, UAE

Main duties on EMCOR FACILITIES SERVICES are managing technically the (MEP) of all the following projects:

King Abdullah University of Science and Technology – KAUST / KSA / 33,000,000 m2 / FM Technical Consultants for all MEP including the landscaping.

Wasl projects (25 Buildings) / Hard Services / Soft services /Condition Survey & Assets Management.

GDP project (Golden & Diamond Park-Emaar - 7 Buildings) Hard Service / Soft Services & Technical Audits.

Abu Dhabi Mall / Technical Auditing & support all Hard Services operations.

HSBC Banks / Technical Auditing & support all Hard Services operations.

GTCC (Park Corner & Park Square) both are Green Buildings / MEP consultant & Energy saving solutions.

Musanda projects – 650 Mosques in Al Ain / Technical Auditing & support all Hard Services operations.

KREC (Kuwait Real Estate Company) / Technical Auditing & Condition Survey for 31 buildings.

Handover GE project (General Electric/Qatar /Main Head office) including Hard &Soft Services after conducting a condition survey to the whole building.

Managing all the Hard Services for Durrat Al Riyadh (10,000,000 m2) including the landscaping.

Golden Mile / Palm Jumeirah/Dubai (10 buildings by total capacity more than 800 Apartments)/ Testing and commissioning of all MEP systems as per the relevant local authority regulation and contract specification, Preparation of As-Built drawings, O & M – manuals.

Site visits to evaluated the following projects, (NBE National Banks of Egypt- 180 branches), (Agility Company / Riyadh), (Ritz Carlton Hotel /Riyadh), (Waves Muscat project /Sultan of Oman), (Dubai Mall /Dubai) & (Qatar University/ Qatar).

Key Skills & Achievements

Ensure the successful mobilization of all new contracts, implementing a detailed plan with clear deliverables and deadlines.

To recruit, select, motivate and develop staff to maintain the highest standards of professionalism and customer service.

To ensure the appraisal of the performance of all staff and provide relevant training and development to achieve the Company Core Skill Competencies of each role, setting highest standards of personal contribution.

To cost effectively manage all sub-contractors / suppliers in order to achieve best value for money and develop business relationships.

To promote the highest standards of customer care and to monitor the quality of all services provided to customers.

Preparation of the PPM schedule, Execution and Closeout.

Conducting regular meetings with Client and senior management for process reviews.

Responsible about the Asset Management.

Responsible about managing & planning for the condition survey operations.

Testing, Commissioning& handover all the MEP systems.

Design Reviews

Project Management of Engineering tasks.

Managing all FM activities including the MEP/ landscaping / Garbage collection / Pest control / Security / Finance &Administration.

Adherence to SLA and Accessing of KPI as per client requirements.

Review facilities supplier contract agreements and commercial terms and conditions.

A good knowledge about ISO 9001, 14001 & OSHA 18001.

Provide Technical Support function for all FM managers.

Provide solution plans for energy savings – M&V plan (Measurement & Verification)

Experience of managing security and health & safety risks.

Jul 2007 - Dec 2008

Iberotel Hotels & Resorts, Fujairah, UAE

Project Manager MEP (Construction) / DOE

Highlight of my responsibilities

Meets & exceeds all expectations by providing quality & value added service, communicating effectively, cooperating & assisting. Adhere to hotel policies & procedures, Establish & Reviews all hotel practices & policies concerning engineering issues & recommends to the management any revisions or innovations which would benefit all members.

Key Skills & Achievements

To ensure the efficient and economic operation of the Engineering Department in support of all other operating Departments, supplying services as required to the entire operation and maintaining equipment, building and grounds in optimum condition, as well as technical improvements, preventive maintenance and utilities consumption control.

Manage, plans, directs, engineering activities, such as the operation, repair and preventive maintenance of all electrical plant operations, HVAC systems, Swimming Pools and its associated equipment’s, mechanical equipment used in air-conditioning, heating, refrigeration, water supply, building facilities and power centre of the entire Hotel.

Maintain a high standard of employee relation within the department.

Ensuring the effective financial management of the engineering department by setting maintenance budgets, capital works programs and engineering plans.

Supervising installation, testing, commissioning and handover of the following systems including reviewing the designs:

Central A/C Systems ( Chilled water networks, Ducting distributions,Chillers, Chilled water pumps, Cooling Towers, AHU’s, Fan Coils, VAV’s, Water and Air Balancing).

BMS (Building Management Systems) with all DEVICES.

Plumbing Systems (Feeding water networks, Booster pumps, Drainage systems, Lifting stations, Sewage treatment plants (STP) & Desalination Plants).

Firefighting Systems (Firefighting networks and Fire pump systems including (Electric pumps, Diesel pumps& Jockey pumps plus all interfaces with Fire Alarm Systems).

Boilers (Steam boilers, Domestic hot boilers, Steam networks).

LPG networks& Stations.

Swimming pools including heating & cooling systems.

Irrigation system including networks & irrigation pumps station.

Electric power stations (Transformers, Medium tensions, Low tensions& Power factor corrections).

Emergency generators including the ATS systems.

Emergency Lighting Systems ( Central Batteries)

Electric networks including Main DB’s, SDB’s& all distribution panels.

Fire alarm systems including the public address & Evacuations systems

PABX Systems

CCTV systems& Access controls

Dimming systems

Kitchen & Laundry Equipment’s

Elevators & Escalators.

All the SPA Equipment’s

Sound systems

UPS Systems

Water Treatment

Jun 2005 - June 2007

Movenpick – Jolie Ville – Golf & Resort 5*, Sharm El Sheikh, EGYPT

Director of Engineering

Feb 2001 - Jun 2005

La Residence des Cascades – Golf Resort & Thalasso Centre 5*, Hurgada, EGYPT

Assistant Project Manager (MEP) / Chief Engineer

Mar 2000 - Jan 2001

Swissotel Sharm Resort 5*, Sharm El Sheikh, EGYPT

Chief Engineer (Opening Team)

Apr 1998 - Mar 2000

Conrad International Resort 5*, Sharm El Sheikh, EGYPT

Chief Engineer

Jun 1996 - Mar 1998

Tropicana Hotels Groups 4*, Sharm El Sheikh, EGYPT

Area Chief Engineer (Opening Team)

Jan 1995 - Jun 1996

Ghazala Hotel Resort 4*, Sharm El Sheikh, EGYPT

Chief Engineer

Sep 1991 - Jan 1995

Movenpick– Jolie Ville Resort 5*, Sharm El Sheikh, EGYPT

Assistant Chief Engineer (Opening Team)

Apr 1987 - Aug 1991

Movenpick– Jolie Ville Resort 5*, Luxor, EGYPT – Island Resort

Air-Conditioning & Refrigeration Engineer

May 1981 - Dec 1985

Crillon Hotel – Cairo 4* Cairo, EGYPT

Maintenance Engineer (Opening team)

CERTIFICATIONS AND COURSES:

Technical Engineering Conference (11 days) in USA / Arizona - 2014

ELX – WASHEX Laundry Technical Seminar / Washex Group Company – in Sharm El Sheikh

Fire and Life Safety / Fire& Life Safety course in England

Kitchen Equipment’s / Electrolux, Therma Factory in Switzerland

Desalination Plants / Tecnomil Company in Italy

Boilers / Steam & Domestic Water in HOVAL Company in Switzerland

Sewage Treatment Plants / Hydrotech Company in Cairo - Egypt

Telephone Exchange / AT&T, ORASCOM Company in Cairo - Egypt

Technical seminar for Laundry Equipment / Electrolux Laundry Systems in Sharm El Sheikh - Egypt

Take Control of your Swimming pool / System Technique - Water Management in Hurghada - Egypt

Facilities Management software / Computer-Aided Facilities Management (CAFM) system & Concept 500 – Dubai – U.A.E

IT SKILLS

Windows & Office tools

WinWord – Excel – Power Point – Internet – Outlook, Advanced user

AutoCAD 2009, Advanced User

LANGUAGES

Arabic, Native

English, Fluent

French, Basic

EDUCATION

BS Degree - Major: Science in Mechanic, Faculty of Engineering of Petroleum & Mining 1981- Suez Canal University.

Membership in Engineering Syndicate-Egypt.

Membership in USGBC (U.S.GREEN BUILDING COUNCIL) LEED for New Construction.

PERSONAL PROFILE

Nationality: Egyptian

Age: 65

Marital Status: Married

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