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operations Manager, General Manager, Regional Manager, Sales Manager

Covina, CA, 91724
January 13, 2020

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Dave E. Medbery ***** E. Arrow Hwy. Covina, CA ***24 626-***-****

Profit Center Manager – April 2019 to September 2019 Sunbelt Rentals, Pico Rivera, CA

Overall responsibility for the performance of a multi-million-dollar revenue business

Managed team of 47 employees - mechanics shop, customer service, transportation and dispatch

Built a success-driven team using mentorship to enhance the existing skill sets of available personnel

Established customer service standards and performance levels uncommon to the company

Developed annual fleet forecast to support future growth forecast

Planned annual branch budget and completed employee evaluations for pay raises

Implemented and enforced procedures to improve compliance of DOT and OSHA regulations

Initiated schedule of meetings to review safety, transportation and service topics

Reviewed financials to identify slow paying customers to update payment schedules

General Manger – October 2013 to October 2018, Trench Shoring Company, Compton, CA

Responsible for daily operations of ten branches

Managed and forecasted fleet requirements to support branch operations and purchase planning

Managed and forecasted equipment needs to increase branch efficiencies

Developed and implemented safety policies; Safety Task Force

Developed and implemented company-wide training protocols of equipment handling

Managed manufacturing schedule of Select Fab to supply Trench Shoring operations

Created hiring protocols – interview techniques for manager, probationary periods, etc.

Defined job descriptions for all positions

Responsible for sales team


Oversaw engineering and construction of automated welding machine for treated plates; increased output by 120%

Established two new branches in Fresno and Bakersfield- coordinated equipment transfers, hiring, yard layouts, business permits

Developed equipment in and out procedures which corrected long-standing billing issues; minimized delayed payments and increased customer confidence

Implemented ELD for fleet of 100+ trucks within 6 months, new DOT requirement

Established position of Corporate Trainer and collaborated with trainer to develop training programs

oCertification of crane truck drivers as required by OSHA

oProcedures to ensure equipment is ready-to-rent and safe as per manufacturer specifications

oAudio and written training policies and procedures for employees

Established weekly review between salesmen and branch managers to track upcoming projects and plan equipment needs

Implemented bi-weekly managers’ call to discuss best practices and ongoing issues

Implemented quarterly managers’ meeting to discuss state of the business

Branch Manager – October 2012 to October 2013, Trench Shoring Company, Compton, CA

Oversaw daily operations and logistics to meet customer needs

Managed inside sales staff

Resolved customer issues

Maintained fleet

Branch Manager – September 2005 to October 2012, United Rentals Trench Safety Baldwin Park, CA

Responsible for branch daily operations, overseeing deliveries & pick - ups of rental equipment.

Set goals, quotas and objectives for outside sales staff.

Review monthly operations statement assuring all lines of business are meet per budgetary requirements.

Increase our market position by attaining an increase in market share and overall branch profits.

National Sales Manager – June 2000 to September 2005, JLG Industries Hagerstown, MD

Responsible for establishing a national dealer network and assigning dealer APR (area of primary responsibility)

Establish new dealer program parameters and create dealer manuals

Establish training procedures and training manuals

Led training classes to all new dealers and their employees (attended sales calls as necessary)

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