Dave E. Medbery ***** E. Arrow Hwy. Covina, CA ***24 626-***-****
adbal6@r.postjobfree.com
Profit Center Manager – April 2019 to September 2019 Sunbelt Rentals, Pico Rivera, CA
Overall responsibility for the performance of a multi-million-dollar revenue business
Managed team of 47 employees - mechanics shop, customer service, transportation and dispatch
Built a success-driven team using mentorship to enhance the existing skill sets of available personnel
Established customer service standards and performance levels uncommon to the company
Developed annual fleet forecast to support future growth forecast
Planned annual branch budget and completed employee evaluations for pay raises
Implemented and enforced procedures to improve compliance of DOT and OSHA regulations
Initiated schedule of meetings to review safety, transportation and service topics
Reviewed financials to identify slow paying customers to update payment schedules
General Manger – October 2013 to October 2018, Trench Shoring Company, Compton, CA
Responsible for daily operations of ten branches
Managed and forecasted fleet requirements to support branch operations and purchase planning
Managed and forecasted equipment needs to increase branch efficiencies
Developed and implemented safety policies; Safety Task Force
Developed and implemented company-wide training protocols of equipment handling
Managed manufacturing schedule of Select Fab to supply Trench Shoring operations
Created hiring protocols – interview techniques for manager, probationary periods, etc.
Defined job descriptions for all positions
Responsible for sales team
Accomplishments
Oversaw engineering and construction of automated welding machine for treated plates; increased output by 120%
Established two new branches in Fresno and Bakersfield- coordinated equipment transfers, hiring, yard layouts, business permits
Developed equipment in and out procedures which corrected long-standing billing issues; minimized delayed payments and increased customer confidence
Implemented ELD for fleet of 100+ trucks within 6 months, new DOT requirement
Established position of Corporate Trainer and collaborated with trainer to develop training programs
oCertification of crane truck drivers as required by OSHA
oProcedures to ensure equipment is ready-to-rent and safe as per manufacturer specifications
oAudio and written training policies and procedures for employees
Established weekly review between salesmen and branch managers to track upcoming projects and plan equipment needs
Implemented bi-weekly managers’ call to discuss best practices and ongoing issues
Implemented quarterly managers’ meeting to discuss state of the business
Branch Manager – October 2012 to October 2013, Trench Shoring Company, Compton, CA
Oversaw daily operations and logistics to meet customer needs
Managed inside sales staff
Resolved customer issues
Maintained fleet
Branch Manager – September 2005 to October 2012, United Rentals Trench Safety Baldwin Park, CA
Responsible for branch daily operations, overseeing deliveries & pick - ups of rental equipment.
Set goals, quotas and objectives for outside sales staff.
Review monthly operations statement assuring all lines of business are meet per budgetary requirements.
Increase our market position by attaining an increase in market share and overall branch profits.
National Sales Manager – June 2000 to September 2005, JLG Industries Hagerstown, MD
Responsible for establishing a national dealer network and assigning dealer APR (area of primary responsibility)
Establish new dealer program parameters and create dealer manuals
Establish training procedures and training manuals
Led training classes to all new dealers and their employees (attended sales calls as necessary)