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Employee Relations Human Resources

Location:
Irving, TX
Salary:
70k yr
Posted:
January 13, 2020

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Resume:

Human Resources

An HR Director that helps build business by hiring the right talented people and keeping them engaged. Staying on top of projects and making sure all parts get to the finish line at the same time is one thing I do best. The ability to juggle jobs and rarely missing a deadline developed through my professional experiences. It also comes from working closely with all with the very different personalities, activities, schedules and demands. I’ve learned to budget my time and my assets, and most importantly, to be flexible and very approachable to get things done.

Specialties

Recruiting Organizational Development Human Resource Law Management Training

Employee Liability Affordable Care Act ADP WFN Implementations Paycom UltiPro HireSlect HR&P MBTI Assessment Administration Office Management Benefits Management/Administration Payroll Approval Recruiting

Taleo Performance Management Benefit Selection & Implementations Employee Relations Workers Comp Plans

Professional Experience

My Career Assessments Online - Director of HR 2017-Current

A skilled Human Resource who is passionate about supporting and developing the right talent through the use of company’s policies and managing procedures. Responsible and reliable and foremost approachable, and regularly contribute to making the company a better workplace. The companies listed below are long term projects that were in need of a person that could come in take control and run with the project to get their Companies compliant and running smoothly.

Financial Loan Corp, Beverage Distribution Co., and Transportation Co.

Responsible for developing and delivering HR initiatives that support the company's direction.

Compensation planning, cost of turn over implementation, assessment implementation and administration for hiring.

Built the entire HR system from scratch, policies & procedures. benefit plans, software, employee liability, Workers Comp programs, in 56 standalone stores in multiple states.

Created consistency and compliance in all stores within a 90-day period.

Manage the resolution of complex employee relations issues; initiating and spearheading the investigation of employee complaints while partnering with legal counsel, when necessary.

Capable of exercising independent judgment and discretion while utilizing company policies and practices to determine appropriate action

Transformed a nonexistent Human Resources department into a functional strategic business partner by working with senior leadership to implement policies and procedures that are compliant, cost effective and supportive of growth opportunities.

Involvement in and refinement of the recruiting process, including generating job descriptions, posting advertisements and managing the hiring process using a strategic process of assessments and interview questions.

Participates in implementing major goals and objectives and serves as a resource in all HR aspects which include employment assessments, employee relations, performance management, compensation and benefits, employee orientation, training and development, regulatory compliance, succession planning.

Currently play a key role in implementation and delivery through effective partnerships with other HR areas; Field Operations and Training of new programs along with Safety and onboarding processes.

Providing consistency and consultancy, advice and coaching to senior regional leadership, as appropriate from onboarding to leadership roles.

Proactively drive improvements to business performance by providing expertise on organization design and change. I like to say I am putting the “HUMAN” back in human resources.

Coached, developed and managed direct team members to build organizational capability and provide opportunities for job enrichment: ensured service excellence is a priority among all team members along with serving as a role model and a strong leader.

ADP - Human Capital Management Consultant 2016 - 2017

Deliver timely and valuable human resource services, implementations and consulting to clients utilizing ADP’s new service model, templates, resources and products in Workforce Now, using standards and processes to ensure quality and compliance.

Served as client advocate to upper management in human resource’s department to identify and resolve or escalate issues, as needed for product and service concerns creating an exceptional client experience.

Triage resolution of operational issues for current projects, 100 companies converted performance module in 90 days.

Worked independently to ensure proper and effective resolution of complicated human resource issues and challenging client interactions and expands capabilities by leveraging, as needed, senior colleagues’ expertise.

Provided value-added human capital services and training by establishing a personally trusted advisor relationship with each client.

Implemented and trained client’s strategic modules that contributed to the development of new human capital services personally provided.

Provided outbound service delivery to human resource clients by providing human capital assessment plans that are linked to their business initiatives.

RCM/ADP - Implementations Specialist (contract to hire) 2015 - 2016

Professional Implementation Specialist responsible for over 100+ successful implementations designed to achieve a high level of client service and satisfaction.

Implemented 30 and trained client’s new cases per week for different projects.

Lead all aspects of implementation with all major account clients with 1000 or more employees.

Recommend implementation training of features and functions.

Develop and conduct training programs for each human resource management client in all aspects of the ACA systems to be fully prepared on the go-live date.

Assist project team in Product Development and/or testing process to ensure integrity of data conversions prior to go-live.

Work with Project Managers to establish cost and time estimates for implementation.

Assist with identification of risks, and with development of mitigation or avoidance plans.

My Career Assessments Online, Dallas, Texas 2014 – 2015

This is a human resource management consultant company; I work with companies that need temp project management to complete targeted human resource management goals.

Merchandising Company, Director of HR:

Directed employee relations as an HR Director, for large Corporations of over 15000 employees nationwide.

Restructured recruiting, application management, future pipeline recruitment, employee contracts for 200 new recruits a week.

Coached and trained business C level leaders on strategies for improving employee retention, as well as measures to reduce turnover costs; reviewed tactics for implementing successful hiring practices to attract qualified

Candidates. Workplace safety and OSHA compliance, as well as operations/facility management.

Medical Air Transport, HRBP:

Provided a broad range of HR support to the HR department. This included a wide variety of human resources activities to include employee relations, retention, succession planning, recruiting, team member development, performance management and communication of employee policies, meeting legal requirements, and ensuring compliance.

Implement HR goals, processes, practices & systems to build organizational and people capability (i.e., staffing, performance management, training & development, employee relations)

Z Projects, Director of HR:

Determine strengths and weaknesses and facilitate enhanced efficiency in consideration of companies’ operational goals.

Reviews resumes and employment applications and screens applications to identify qualified candidates for assigned positions. Interviews selected candidates to determine the appropriateness of candidate's skills and experience. Checks employment references. Hires, recruits viable candidate based on negotiations with department.

Conferred with C level executives and supervisors regarding HR logistics, workforce planning, Policy and Procedures and human capital management needs.

Hearts of Love International, Inc. (Non-Profit), Dallas, Texas 2012 - 2014

Operations, Vice President

Lead Non-Profit Operations and Human Resource Management function as a member of Sr. Portfolio Management team. Integral position as newly formed operations position to drive focus for our non-profit organization.

Developed the structure and communication of Non-Profit Management product strategies and information to senior leadership, field and home office staff from non-existent to a fully structured corporation.

Lead field and home office corporate staff in achieving budgeted financial results (from 1 retreat center to 5 resort Retreat Centers in 4 different states, along with contractor retention, commissions, pricing guidance and new business production goals) through research & development of Non-Profit Management and new sales business plan strategies.

Built the human resources department from the ground up, recruiting, policies and procedures, benefits, hiring and training practices.

Excellent customer service skills through utilizing responsiveness, accuracy and proactive thinking.

Ability to analyze complex legal, financial and business issues; production and profitability data and trends; emerging and existing exposures; policy language and coverage issues in order to determine risks and opportunities and provide successful solutions.

Sally White & Associates, Dallas, Texas 2010 - 2012

Career Consultant/Case Manager

Managed caseload of more than 170 corporate client’s monthly caseload, offering wide range of human resource services to facilitate domestic and international relocation initiatives.

Conducted needs assessments to determine individual and family requirements pertaining to employment opportunities and community resources.

Maintained program costs based on services rendered to each client in compliance with regulatory guidelines; and reports tracking their employment progress in accordance with current laws and regulation.

Attended internal training and development related to employment trends and current job market, learning innovative techniques for providing thorough assistance to clients.

Provided extensive interview training consisting of possible scenarios clients might experience when meeting prospective employers.

Helped clients with developing public speaking strategies enabling them to practice giving comprehensive responses to general interview questions.

Interfaced with human resource recruiters specializing in diverse industries to coordinate career placement; achieved 75% success-rate of clients securing employment.

Z Projects, Inc., Dallas, Texas 2007 - 2009

Human Resources Director

Performed full-cycle recruitment, including sourcing, screening, and interviewing applicants, in addition to negotiation compensation for qualified candidates to fill positions in specialized industries.

Managed a working partnership with managers and supervisors and acted as liaison for employees; evaluated job requirements to align business functions.

Redefined strategic direction of HR initiatives, leadership development, and training programs establishment, instituting high-performance environment through team orientations and operations support.

Confirmed completion of all company and federal documents in compliance with human resources guidelines and government regulations.

Contributed to achievement of high-quality projects with consistent outcomes and turnarounds, from 5% to more than 40% in departmental cost savings.

Education and Professional Development

B.B.A., Finance, Concordia College, MN

M.B.A., Human Resources Management, Concordia College, MN

CHRS, Certified Healthcare Reform Specialist - HRC

ACA Affordable Healthcare Act

Workforce Now Implementations: HR, Performance, ACA, Benefits, Recruiting

Myers Briggs Type Indicator® (MBTI) Certified Practitioner (The Myers Briggs Company)

Strong Inventory Interests® (Strong) Certified Practitioner (The Myers Briggs Company)

Certified Life Coach Supervisor (The DaySpring Institute for Training & Development)



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