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Fatma Rastelica

Qamil Hoxha, * **000, Pristina Kosovo

Phone: +383-**-***-***

e-mail: adbaj8@r.postjobfree.com

Education

PMI International Project Management

Master Degree– Marketing & Managing Business

Digital Marketing Diploma – Digital Marketing Institute Dublin

Languages

English

Serbian

Albanian

Key Qualifications

Professional: Strong managerial organizational analytical and business skills, strong urge to deliver quality work, able to clarify complicated technical issues.

Personal: Interpersonal skills, strong self-motivation, creativity and initiative able to work under pressure, able to meet deadlines, team player, pleasant and positive personality. Personal attributes: Discretion reliability and Integrity

References

o James Williamson Tel 813-***-**** adbaj8@r.postjobfree.com President/CEO o Rutger Kuiper Team Leader ALUP Netherland adbaj8@r.postjobfree.com o Max Masaucesk Kiva.org 823.479 54082 875 Howard Street, Suite 340 San Francisko Faqe 2 prej 17

Work experience

10/2001 NATO KFOR - Journalist, Editor

Job description: In an International team of journalist editing and writing, social economic and cultural articles, on all subject of interest of the paper. Covered Press Conferences with UNMIK, UNMIK Police, OSCE EU. Translator of advertising for Dialogue in whole region of Kosovo. 10/2008 TRADE UNION OF KOSOVO - Press Information Officer Job description: Public Information Officer. Preparing Information bulletin, Press Conferences, Maintenance web page and updating information, represent Kosovo Trade Union. 11/2010 AIM – Alternative Information - Administration and HR Assistant Job description: Organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems, reviewing and approving supply requisitions, and assigning and monitoring clerical functions. Responsible for providing support in the various human resources and functions, which include recruitment, staffing, training and development, performance monitoring and employee counseling.

11/2005 EU - EUROPEAN UNION PROJECT - Project Communication Specialist Job description: The project operates since 2005. It is occupied with a broad range of land use issues, legislation, land consolidation, municipal and regional spatial planning, environment and pollution and privatisation in Kosovo. I have been participated as an overall Communication Specialist. I have been responsible for assessing, planning, and executing projects under the director of the Program. Handling the public relations, information output, press releases and media requests, social media and/or advertising portals.

05/2012 KIVA MIKROFINANCE INSTITUTIONS - Project Coordinator Job description: Kiva is a nonprofit organization with a mission to connect people through lending to alleviate poverty which is done through our crowdfunding on website. During my time on Kiva I have managed the entire program and worked to fundraise about USD 2$ million on the KIVA web site for client in Kosovo. I also maintain and monitor project plans, project schedules, work hours, budgets and expenditures. Managing the day-to-day operations of a project, making sure the resources are aware of deadlines and tasks that they are responsible.

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05/2016 MFI World Vision - Vision Fund International - Social Performance and Marketing Job description: Served in the capacity of Communication Marketing and Social Performance Officer at MFI Kosovo – affiliated to World Vision and Vision Fund International. Supported Vision Fund as the communications contact from Microfinance institution in Kosovo. Joined all VisionFund’s, online communication network meetings and supporting sending client story content and other required information from the Kosovo Microfinance Institution Implementing new communication Strategy. 07/2016 MICROFINANCE INSTITUTION FINCA – Marketing & Client Complains Specialist Job description: Communicating with clients about their experiences with a product or service. Providing advice on purchasing products or services. Answering client or customer questions about properly using or accessing a product or service. Reporting at Central Bank on a monthly basic.

OTHER QUALIFICATIONS:

Trainings followed:

- PMI – INTERNATIONAL PROJECT MNAGEMENT - AUK

- HUMAN RESOURCES TRAINING – UBT, 2019

- ENGLISH LANGUAGE COURSE, for professional Journalist, presented by the ENGLISH LANGUAGE FELLOW PROGRAM and the US Office Pristina, 2005

- TRAINING ON COMUNICATION – ITALY TORINO

- UNDP Workshop, on Human Development – CERTIFICIATE 2001

- ILO Training on Communication ITALY, Torino 2009 ENGLISH LANGUAGE COURSE, for professional Journalist, presented by the ENGLISH LANGUAGE FELLOW PROGRAM and the US Office Pristina, 2005

Journalism course in Tetovo, Macedonia, 1999

- Office Assistant & Human Resources training by (AUK) Pristina 2008

- HUMAN RESOURCES TRAINING – UBT, 2019

- MS Project 2007 – by (AUK), Pristina 2008

“Member of ToastMaster”

IT Skills:

Word, Excel, Power Point, Microsoft o Publisher, Access, Ms Project. Word Press.

Driving Licence: B category

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Subject: Letter Recommendation for Fatma Rastelica May 12, 2016 To Whom it may concern

I’m pleased to recommend Fatma Rastelica. She held the position of KIVA Project Coordinator. She has been the main contact for Microfinance in Kosovo.

Kiva is a nonprofit organization with a mission to connect people through lending to alleviate poverty which is done through our crowdfunding on website. During her time on Kiva she managed the entire program and worked to fundraise about USD 2$ million on the KIVA web site for client in Kosovo. Mrs. Rastelica has proven to be dedicated and hardworking. She is able to work under stress and is always ready to learn new approaches to her work. She has most pleasant personality and was a pleasure to work with her. We at KIVA recommend her wholeheartedly and we are confident she can excel for managerial position Max Masaucheked

Portfolio Manager, Europe and Central Asia

ww.Kiva.org

Kiva.org 823.479 54082 875 Howard Street, Suite 340 San Francisko Faqe 13 prej 17

Global Executive Management, Inc.

A Veteran Owned Small Business

7404 Gulf Way, Hudson, FL 34667

813-***-****

KFOR FILM CITY Headquarters

Subject: Letter of Recommendation for Ms Fatma Rastelica During the tenure of my company’s contracts with the US Army and NATO, I had the privilege of working closely with Fatma while serving as Vice President for WorldWide Language Resources, Inc. While my company provided cleared US journalists and editors for PSYOP, J1, J2X, and J3, we had a close professional and personal association with many of the local Kosovo Nationals with whom we worked side by side. I have always considered Fatma to be one of the most pleasant, competent, and professional with whom I’ve worked. She is a loyal and dedicated worker and can be relied upon totally.

I make these observations as both a business executive and as a US Army reserve officer. I am a Special Forces colonel assigned to a Special Operations unit as a reservist. I have seen Fatma operate in stressful conditions and continue to produce quality and timely products. She also shared her knowledge and expertise freely with others and worked well at teambuilding. I know she will be a valuable asset to any employer. I recommend her wholeheartedly. Please contact me if I can be of any further assistance.

Very Respectfully,

JAMES M. WILLIAMSON

President/CEO

Global Executive Management, Inc.

www.gemcorp.us

adbaj8@r.postjobfree.com

Tel 813-***-****

Fax 813-***-****

Cell 813-***-****

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AGRICULTURAL LAND UTILISATION PROJECT EU (ALUP)

Office address:

Sejdi Kryeziu 16,. Pejton

Pristina, Kosova

Subject: Letter of Recommendation for Mrs Fatma Rastelica. TO WHOM IT MAY CONCERN

This is to confirm that Mrs Fatma Rastelica has worked in the EAR supported “Agricultural Land Utilisation Project” for the Ministry of Agriculture, Forestry and Rural Development and

(MAFRD)

This project operates since February 2005. It is occupied with a broad range of land use issues, legislation, land consolidation, municipal and regional spatial planning, environment and pollution, land market development and privatisation in Kosova. Mrs. Rastelica participates as a Project Communication Specialist. As such, she is contracting with GFA Consulting Group, Germany, the leading partner of the project implementing consortium. Mrs. Rastelica has proven to be a dedicated, and hardworking colleague. She is both well able to work in teams as well as individually, and she is well able to work under stress. In addition, she is always ready to try and learn new approaches in her work. Finally, she has a most pleasant personality and it is a pleasure to work with her. Mrs. Rastelica I can certainly recommend her.

Please feel free to contact me if I can be of any further assistance. Yours sincerely,

Rutger Kuiper

Team Leader ALUP

Mob 045 206 226

e-mail: adbaj8@r.postjobfree.com

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MOTIVATION LETTER

Dear Sir/ Madam, January, 10 2020

I have a strong basis of knowledge and experience on Administration, Human Resources Communication Marketing and Managing different Projects as acquired in my previous work. This experience is in different organizations, such as Microfinance Institution’s International and Local, U.S, KFOR, EU, Vision Fund International, World Vision International Banks etc. In addition, I have a strong sense of responsibility, and I am committed to those duties I undertake. I believe that my background demonstrates my preparedness for this challenge.

Through my work with my previous employers, I have often interacted and cooperated with both local and international NGOs, as well as with other International institutions. Therefore, I think I have a good understanding of how these organizations operate. I believe that, given my experience, I am able to communicate effectively with people from different backgrounds and culture. More so: I am eager to do so. I have excellent interpersonal skills, strong writing skills, and proven track record of collaboration with multiple public/private stakeholders. Perhaps I may add that I am easy with languages and I possess good knowledge of them, i.e. English, Serbian/Bosnian and Albanian.

I am available for any further clarifications you would require. I thank for your attention, and I look forward to your reaction.

Sincerely,

Fatma Rastelica

Qamil Hoxha, 7

10000 Prishtinë

Kosovo

Tel 383-**-***-***

e-mail: adbaj8@r.postjobfree.com

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