Summary

Agile Servant Leader highly experienced in building successful, cross-functional teams based on the principles of: delivering value; valuing people and living by agile values & principles. I create learning environments using Lean, Agile, Kanban, Scrum and Six Sigma methodologies to inspire individuals to maximize team results.

Experience

The Everyday Agilist Inc. October/November 2019

Agile Coach – Contract Position at MPAC

Responsibilities

Raise the Agile practice of Scrum Teams recently trained on business agility. Coach individual scrum masters and their scrum teams in the practical and artful practice of Scrum and other agile principles.

Accomplishments:

Brought discipline to the practice of Scrum by ensuring that all teams were engaging in regular/recurring ceremonies

Bring efficacy to scrum ceremonies by applying Values and Principles

Enhance the Sprint retrospectives by providing a variety of analogies to stimulate productive conversation & assisting scrum masters in learning new facilitation techniques

Actively observe scrum teams in order to provide weekly one-on-one coaching to key players

Conducted weekly lunch and learn sessions to teach Agile through play

Introduced the concepts of servant leadership

TechInsights April to September 2019

Scrum Master

Responsibilities

Coach a team software development professionals to become a highly productive, cross functional Scrum team. Assist Product Owners in developing and ordering user stories to maximize the value of the product.

Accomplishments:

Led team to recognize the cost of maintaining a “fragile product” and successfully propose/deliver a code refactor

Defined Minimum Viable Product for delivery of internal Patent Analysis tool within 3 months of new code

Led delivery team to prioritize, estimate, breakdown and choose user stories while minimizing Work in Progress

Assisted team members in overcoming various challenges to become a cohesive team with solid sprint goals

Enabled team to increase sprint velocity more than 6-fold in 3 months

Built trust between Scrum Team and management to make risks and corresponding rewards possible

Created and delivered lunch and learn play activities to introduce Agile principles across the company

Pyxis Great Lakes

Agile Coach and Trainer 2016 to 2019

Responsibilities

Develop Pyxis Great Lakes as an independent cell of Pyxis Technologies. Train and Coach on Scrum Framework fundamentals. Broaden the spectrum of Pyxis branded trainings to include Lean (Toyota) and leadership training offerings.

Accomplishments:

Certified by Scrum.org as both Professional Scrum Master (Levels I & II) and Professional Scrum Product Owner

Developed training module “Agile for Operations” also known as “Business Improvement 101

Conducted Scrum and Agile training sessions and team coaching for major corporate clients

Successfully tripled the size and sales of the Pyxis Great Lakes team using a Value Driven Approach

Barbara Schultz . . . continued

Bell Canada

Agile Leader/Process and Improvement Specialist 2007 to 2016

Responsibilities

Drive a Lean Culture by leading repeatable exercises for process design with teams, sponsors and stakeholders. Coach individuals and teams through improvement projects beginning with an alignment to clear problem and desired state definitions; hypotheses development and testing and delivering results using lean methodology.

Accomplishments:

Lead, organize and facilitate Network 3.0 Seamless Access Delivery project aligning Wireline and Wireless teams and processes to eliminate handoffs and reduce cost and cycle time from the delivery of fiber solutions

Coach project team on lean/agile principals to drive a change embracing mindset

Exceeded 50% reduction target in delivery timelines for new fiber delivery programs

Design and sustain issues log, use cases for role refinement, gap closure and KPI development

Initiated & launched a Continuous Improvement program to deliver 311 projects in 2013 (190% YOY growth)

Ran 6 sigma projects including reducing the number of priority 1 service tickets and reducing overtime by 50

Performed Lean Six sigma DMAIC root cause analytics including fishbone diagrams, 5 whys etc.

Noted for documenting Current and future modes of operation to simplify change management communications

Requested repeatedly by Solutions prime due to ability to clarify business requirements through visio mapping

Experienced in business analysis both from the user and IT segments of the operation

Drove 2013 Continuous Improvement results of >12 million in cost avoidance/cost saving and revenue impact

District People to People prime delivering consistently improved EVI ratings over 5 survey years

Exceeds rating on 2007, 2008, 2009, 2012 & 2013 objective performance reviews

Business Analyst 2005 to 2007

Key Responsibilities

Gather business and process requirements from key stakeholders in projects for the introduction of new product and technology or business improvements. Create training literature for end user communities.

Accomplishments:

Trained and practiced on User driven development practice of “BA Evolution”

Recognized for process mapping and problem resolution through facilitated live and teleconference meetings

Simplified and organized complex technical details into structured user level training material.

Organized a B.A. Evolution community of practice

Produced processes still being consulted, modified and improved as of 2016

Participated in requirement gathering for numerous projects including:

oNew product introduction

oNew IT tool introduction

oIT tool enhancement

Ensured clean transition from product creation to long term maintenance

Facilitated project/program redirection discussions

Education & Certifications

Masters Certificate in Business Analysis (Schulich School of Business)

B.A York University(Economics) with honors, bilingual stream

Master Facilitator (Facilitation First)

Bell Leadership Pathway

Scrum.org certifications:

oProfessional Scrum Master (PSM) level I and II, Professional Scrum Product Owner (PSPO)

TKP - Team Kanban Practitioner (Kanban University)

Lean Six Sigma Black Belt Training (exam scheduled in 2020)

SAFE for Teams Training (exam scheduled in 2020)

Coaching from the Back of the Room

Management 3.0

Government of Canada Security Clearance – Level II (Secret)

Valid Ontario Driver’s License

Barbara Schultz

416-***-****

adbaic@r.postjobfree.com

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