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Customer Service Store Manager

Barrie, ON, Canada
January 13, 2020

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Gwendlyn Anderson

*** ****** *** ****, ***. #*

Barrie, ON L4M 1E7


Employment Objective: To obtain a full time position as a Housekeeper or House person

Highlights of Qualifications

Experienced in providing exceptional, efficient service in Housekeeping

Meticulous, hard-working and very reliable

Works well independently and as a member of a team

Produces high quality work

5 Years’ Certificate of Achievement to Wyndham Worldwide for commitment and dedication to service

Completed all courses related to Hospitality Now AODA (Accessible Customer Service Workshop)

Knowledge of DOPP Manual (Departmental Operating Policies and Procedures)

Understanding of Employee Standards Handbook for Wyndham vacation ownership

Recognized for excellent organizational skills in department inventory

Fully educated in WHMIS, MSDC and Eco-Lab Products

Trained in health and safety for workplace environment

Related Skills and Experience

8 years’ experience to manage and organize all cleaning efforts for six separate offices, including: Sales, Marketing and Administration offices

Displays many skills and knowledge of Corporate Compliance of all SOP’s for CHRC

Demonstrates high moral values and exudes a high level of integrity

Recognized for demonstrating strong interpersonal skills and for working effectively

for both on-site customers and staff

Employment Experience

Project Cleaner Victoria Village, Barrie, ON 2016 - 2018

Housekeeping Carriage Hills Resort, Horseshoe Valley, ON 2011 - 2016

Labourer Manufacturing ESS Direct, Barrie, ON 2009 - 2010

Store Manager Balta Imports, Barrie, ON 2007 - 2009

Owner/Operator Leizer Leathers, Barrie, ON 1988 - 2007


Bachelor of Arts, Fashion Merchandizing, Ryerson University

Textile Printing Diploma, Ontario College of Art

ARCT (Piano Instructor), Royal Conservatory

References available upon request

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